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The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

May 10, 2015

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Employers are at a line of demarcation in how they structure and deliver health benefits. Many are focused solely on financing/coverage of health care and do not understand the importance and business impact of health outcomes such as absence, disability, performance and productivity. Thomas Parry, president of the not-for-profit Integrated Benefits Institute, will discuss the full costs of health, how to make the business case to senior leaders and how to track key results.
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Page 1: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

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The presentation will begin at the top of the hour.

A dial in number will not be provided.

Listen to today’s webinar using your computer’s speakers or headphones.

The Changing Landscape of Employer Health Benefits — The

Transition From Cost to Value

Page 2: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

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Speaker: Thomas Parry President Integrated Benefits Institute

Moderator: Kellye Whitney

Associate Editorial Director Workforce magazine

The Changing Landscape of Employer Health Benefits — The

Transition From Cost to Value

Page 3: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

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Page 8: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

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Kellye Whitney Associate Editorial Director Workforce magazine

The Changing Landscape of Employer Health Benefits — The

Transition From Cost to Value

Page 9: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

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Thomas Parry President Integrated Benefits Institute

The Changing Landscape of Employer Health Benefits — The

Transition From Cost to Value

Page 10: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

The Changing Landscape of Employer Health Benefits -- From Cost to Business Value --

Thomas Parry, Ph.D. President Integrated Benefits Institute

Page 11: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

A New Employer Setting

•  Responding to the ACA: Why stay in?

•  Show the C-suite the value of improved workforce health

•  Dead end: attempting to control claims costs in separate program silos

•  Looking for best strategies to improve workforce health, reduce lost time, enhance productivity and impact business

•  Limited data, time and dollars

Page 12: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Where Employers Started: Cost Shifting

Health Costs Plan Design

Page 13: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Trying to Get on the Front End of Cost

Treatment

Health Costs Plan Design

Chronic Health Conditions

Health Risks

Page 14: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Understanding Outcomes

Treatment

Health Costs Plan Design

Chronic Health Conditions

Health Risks

Work Absence/Disability

Work Performance

Lost Productivity

Page 15: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Next: Encompassing a Broader View

Treatment

Health Costs Plan Design

Chronic Health Conditions

Health Risks

Work Absence/Disability

Work Performance

Lost Productivity

EE Health Behaviors & Engagement

Corporate Culture & Structure

Business Performance

Wellbeing

Page 16: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

What’s at Risk for Employers?

Page 17: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

The True Costs of Health

•  10,000 life manufacturing company

•  71% male

•  19% of employees 55 years or older

•  61% skilled/semi-skilled laborers

Page 18: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Healthcare Costs – The Traditional View

Page 19: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Health Costs – Adding Lost Time Costs

Page 20: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

The Total Costs of Health

Page 21: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Full Cost Components

Page 22: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Number of Chronic Conditions

Page 23: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Chronic Conditions & Treatment

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Chronic Condition Prevalence -- Top Five --

Page 25: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Lost Productivity Costs: Top 5 Chronic Conditions

$5.5

$4.3 $3.8

$3.2 $3.0

Page 26: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Chronic Conditions & Co-Morbidities

Page 27: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Linking Healthcare to Productivity Outcomes

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Going Beyond Medical & Pharmacy to Absence and Presenteeism

$0

$50,000

$100,000

$150,000

$200,000

$250,000

$300,000

$350,000

$400,000

Cos

t per

100

0 EE

s

Medical Pharmacy Absence lost prod Presenteeism lost prod

Page 29: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Co-Morbidity and Lost Time

Page 30: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

IBI Research: Making Health the CFO’s Business

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Principal Findings •  CFOs are key participants in benefits

decisions •  Health is an organizational priority •  Productivity is critical to the bottom line,

but the role of health is less clear •  CFOs understand that health impacts

performance •  Internal information is most credible •  Critical information for health-investment

decisions is lacking

Page 32: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

The Impact of a Health-Focused Culture •  Improving health is seen as very important

to productivity •  Health’s impact on business goes beyond

healthcare costs and includes sick leave, “opportunity costs” of health, turnover, and absence payments

•  Broader information available to make investment decisions: EE satisfaction, health risks, performance impact, ROI

Page 33: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Strength of Health Culture

Page 34: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

The Impact of a Health-Focused Culture •  Improving health is seen as very important

to productivity

•  Health’s impact on business goes beyond healthcare costs and includes sick leave, “opportunity costs” of health, turnover, and absence payments

•  Broader information available to make investment decisions: EE satisfaction, health risks, performance impact, ROI

Page 35: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Linking Health & Financial Performance: Putting Results in the CFO’s Terms

•  Healthcare costs •  Sick days •  Turnover •  “Opportunity costs” •  Absence payments

Page 36: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Broad Information is Useful … But Not Very Available

Page 37: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

MGM Mirage Case Study

Page 38: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

IBI Health & Productivity Snapshot Results

1.8 lost days per FTE/Year 6.2 lost

days per FTE/Year

Lost worktime = 8 days per FTE/Year or $2,598 per FTE/Year in Lost Productivity

Page 39: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Lost-Time Improvement’s Impact on EBIDTA

Reducing 1 lost day/FTE = $15 MM to EBIDTA* from Productivity Gains

*Earnings before Interest, Depreciation, Taxes and Amortization

Page 40: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

The Bottom Line

Savings $15.0 MM Wall-Street Multiple 10.7X Outstanding Shares 284.3 M Gain in Stock Price $ .56/share Principal Owner (56%) $90 MM

One Day of Productivity Improvement

Page 41: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

The Challenge of “Big Data” to Employers

Page 42: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Workforce Key Health Dimensions* Ø  Financial (cost) Ø  Program participation Ø  Biometric screening Ø  Health risks Ø  Utilization Ø  Preventive care Ø  Chronic conditions Ø  Lost worktime Ø  Lost productivity Ø  Employee engagement

* Thomas Parry and Bruce Sherman, A Pragmatic Approach for Employers to Improve Measurement in Workforce Health and Productivity, Population Health Management, Vol. 15, No. 2, 2012

Page 43: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

The Temporal Dimension Leading indicators ü  Health risks ü  Biometrics ü  Chronic condition prevalence

Treatment indicators ü  Preventive care ü  EE engagement ü  Health services utilization ü  Program participation

Lagging indicators ü  Financial ü  Lost worktime ü  Lost productivity

Page 44: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Dimensions & Dashboard Metrics Dimension Summary Metric

Financial Program cost/EE

Program participation EEs participating/All EEs

Biometrics EEs reaching target/All EEs

Health risks # of health risks/EE

Utilization # EEs getting care/All EEs

Preventive care # EEs getting screened/All EEs

Chronic conditions # EEs w/ chronic conditions/All EEs

Lost worktime # of lost workdays/EE

Lost productivity Lost productivity $/EE

Employee engagement Engagement score/EE

Page 45: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

Thinking about Metrics as Hierarchies

Dashboard metrics

Component metrics

Contributing metrics

Page 46: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

For more information: Thomas Parry [email protected] 415-222-7282

Page 47: The Changing Landscape of Employer Health Benefits — The Transition From Cost to Value

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