realise value, hidden within THE CHANGING BUSINESS ENVIRONMENT L5 Pathways Business Management 1. The External Environment
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THE CHANGING BUSINESS ENVIRONMENT
L5 Pathways Business Management
1. The External Environment
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Market
Capability
Performance
Change
LEVEL 3 TO LEVEL 5Business Environment
Business Resources
Introduction to Marketing
Human Resource Management
Business Communications
Recruitment & Selection
Business Operations
Managing Change
Developing Teams
Leadership & the Organisation
Communications in Organisations
Financial Awareness
Responding to Changing Business Environment
Business Models & Growing the Organisation
Business Development
Effective Decision Making
Customer Management
Risk Management and Organisations
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LEARNING OUTCOMES
Learning Outcomes Assessment Criteria
1. Evaluate and analyse the factors that influence business and the responses that can be deployed to manage these factors
1.1 Identify and make use of different approaches to understanding the macro and micro environments for business
1.2 Review business resources and external factors and trends to identify where business performance could be positively or negatively affected 1.3 Recommend responses to external factors and trends
2. Appreciate how an integrated approach to understanding the business context and decision making can support business development.
2.1 Identify and prioritise organisational changes to individual businesses that would counteract negative or support positive business environmental factors and trends
2.2 Use case examples to illustrate the impact of responding to business environmental factors and trends
2.3 Evaluate the role of management in responding to a changing business environment
3. Investigate the changing relationship between the private and public sector.
3.1 Use scenarios and models to illustrate changes in relationships
3.2. Use SMART objectives3.3 Identify opportunities that may arise due to changes in relationships
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WHAT IF?Covid-19: Regulatory / Government Actions / Economic issues
SpaceX: Technology advances / market changes
#BlackLivesMatter: Social unrest and activism
Brexit: Economic implications within and without the EU
Hong Kong - Changing the Governance: Same!
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ANY CASES:Pick A Business:
What is the current status?
What are the Main External Factors which can / will impact it?
What are the possible impacts?
What do they mean for the Business?
What can we do about them?
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ORGANISATION CONTEXT
TheMacroEnvironment
TheMicroEnvironment
TheInternalEnvironment
Poli3cal
Economic
Social
Technological
Environmental
Legal
Compe3tors
Suppliers
Customers
Intermediaries
Stakeholders
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WHAT ELSE IS HAPPENING?Brexit
Climate Change
The Big Short (See the
Movie)
Technology
A.I.
Trump!
And to Whom?
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WAKE-UP!Online Sales (Actual & Estimated) ($Bn)
0
3000
6000
9000
12000
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013B2C Sales B2B Sales Irish Natioanl Income
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TITLE TEXT
Body Level One Body Level Two
Body Level Three
• Body Level Four
• Body Level Five
Whathavewelearned?
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ANALYSING THE ENVIRONMENT
Political
Economic
Social
Environment
Technology Legal
External Environment
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BUILDING UNDERSTANDING
Political
Economic
Social
Environment
Technology Legal
External Environment
Industry Rivalry
Suppliers Power
Buyers Power
Potential Entrants
Potential Substitute
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J.C. PENNEY & MARVIN!Founded April 14, 1902 (116 years ago)
Kemmerer, Wyoming, U.S.Founders James Cash Penney
William Henry McManusHeadquarters 6501 Legacy Drive, Plano, Texas, U.S.
Number of locations
864[1] (Q3 2018)
Area served United States
Key people Ronald Tysoe(Chairman)Jill SoltauProducts • Clothing cosmetics electronics
footwear furniture housewares jewelry appliancesRevenue $12.506 billion (FY2018)
Operating income $282 million (FY2018)
Net income $116 million (FY2018)
Total assets $8.413 billion (FY2018)
Total equity $1.379 billion (FY2018)
Number of employees
98,000 (2017)]WikiSource
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PREFER TOWS ANALYSIS
Weaknesses Strengths
Threats Opportunities
Key Requirements
Distinctive Competencies
Find Differential Advantage
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CONCLUSIONS
Organisations operate in the business environment
Managers must understand the relationship with the environment for long-term business survival!
The Business environment is made up of the Macro & Micro/Task (Competitive)
environments
PESTEL provides a simple, useful and powerful tool to understand the external
environment.
Understanding the nature and importance of competition and competitive advantage
are key for business survival
TOWS – provides a simple, useful and powerful tool to understand and align the
internal environment with the realities of the external.
Combined the above tools inform managers on what decisions need to be made and
the actions required.