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The Buyer-Seller Dance Presented by Jeff Schneider
26

The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Jul 22, 2018

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Page 1: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

The Buyer-Seller Dance

Presented by Jeff Schneider

Page 2: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

What do we do at Sandler?

• Sales Training (ongoing and events)

• Sales Management Training & Consulting

• Hiring Assessments

• Customer Service Training

• Bootcamps & Seminars

Page 3: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

I am an Accidental Seller

Page 4: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

The Buyer-Seller Dance: who is leading the dance?

Page 5: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

The Traditional Selling System1. The Seller Qualifies the Opportunity

2. The Seller Presents

Page 6: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Traditional Sellers Talk Too Much

Page 7: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Traditional Sellers1. The Seller Qualifies the Opportunity

2. The Seller Presents

3. The Seller Closes

Page 8: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Traditonal Closing Techniques

Page 9: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Traditonal Sellers1. The Seller Qualifies the Opportunity

2. The Seller Presents

3. The Seller Closes

4. The Seller Chases

Page 10: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Traditional Sellers are too pushy

Page 11: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Traditional Buyers:

1. Mislead the seller

Page 12: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

The Buyer-Seller Dance is a lot like a game of Poker

Page 13: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Traditional Buyers1. Mislead the seller

2. Gather Information

Page 14: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Traditional Buyers

1. Mislead the seller

2. Gather Information

3. Commit: To Nothing!

Page 15: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Mutual Mystification

Page 16: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Traditional Buyers

1. Mislead the seller

2. Gather Information

3. Commit to nothing!

4. Hide

Page 17: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

The Sandler Selling System

Page 18: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

The Sandler Selling System1. Bonding and Rapport

Page 19: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Sandler Selling System1. Bonding & Rapport

2. Upfront Contracts

Page 20: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Sandler Selling System1. Bonding & Rapport

2. Upfront Contracts

3. Pain

Page 21: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Pain is a Gap

Page 22: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Sandler Selling System1. Bonding & Rapport

2. Upfront Contract

3. Pain

4. Budget

Page 23: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Sandler Selling System1. Bonding & Rapport

2. Upfront Contracts

3. Pain

4. Budget

5. Decision Mkg. Process

Page 24: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Sandler Selling System

1. Bonding & Rapport

2. Upfront Contracts

3. Pain

4. Budget

5. Decision Making Process

6. Fulfillment (Present and Close)

7. Post Sell

Page 25: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Ways to Learn More

• Visit a class (write “visit” on your biz card)

• Check out seminar schedule on website: www.schneider.sandler.com

• Newsletter: [email protected]

• Send me a LinkedIn invite

• Follow me @schneidertrain on Twitter

Page 26: The Buyer-Seller Dance - Pahu · What do we do at Sandler? •Sales Training (ongoing and events) •Sales Management Training & Consulting •Hiring Assessments •Customer Service

Questions?