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@TheBusJourney #SMEJourney The Business Journey No.8 3 February 2015
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Page 1: The business journey partner presentations_feb2015

@TheBusJourney #SMEJourney

The Business Journey

No.8

3 February 2015

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@TheBusJourney #SMEJourney

Jim Henderson

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@TheBusJourney #SMEJourney

The Business Journey Partners

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@TheBusJourney #SMEJourney

Susan Grandfield

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“It’s all in your mind!”

Susan Grandfield

The Business Journey

3rd February 2015

Creating focus I Developing capability I Achieving aspirations

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Creating focus I Developing capability I Achieving aspirations

Picture the scene….

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Creating success….

Creating focus I Developing capability I Achieving aspirations

• In 3 simple steps

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Training your Mind

Creating focus I Developing capability I Achieving aspirations

What?

• Get to know your mind

• Introduce you to 3 simple steps

Why?

• The power of consciousness

• You get to choose

• Create what you want for yourself and your

business

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“It’s all in your mind”

Creating focus I Developing capability I Achieving aspirations

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Chain reaction

Creating focus I Developing capability I Achieving aspirations

Chemicals released

in the brain

Feelings

Thoughts

Memories and

experiences

Reaction

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Creating our own reality

Creating focus I Developing capability I Achieving aspirations

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Creating focus I Developing capability I Achieving aspirations

Picture the scene….

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Create more space

Creating focus I Developing capability I Achieving aspirations

1. Become aware

2. Notice the impact

3. Make a choice

Stimulus Response

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Training your Mind

Creating focus I Developing capability I Achieving aspirations

What you pay attention to and what you rest your

mind on is what shapes your brain.

What are you paying attention to?

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Thank you!

Any Questions?

Creating focus I Developing capability I Achieving aspirations

mob / 07940 386 358

e-mail / [email protected]

skype / susangrandfield

web / www.sgdevelopmentsolutions.com

twitter / susangr1

facebook / sgdevelopmentsolutions

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@TheBusJourney #SMEJourney

AlanMcKee

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Court vs. Commerciality

Alan McKee

Head of Dispute Resolution

Macdonald Henderson

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Introduction

Very few businesses will be immune to

a dispute with a customer or client.

Considerations which are vital.

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Legal Rights

While not always written there is always a

contract.

Whether verbal, written, express or implied –

rights exist.

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Upholding Rights

Direct Business to Business contact.

Advice from legal advisor.

Legal Correspondence.

Court.

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Considerations of Commerciality

Size/impact of the problem.

Importance of Relationship.

Source of Business.

Impact on Management Time.

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Tips to Reduce Potential Problems

Terms and Conditions.

Consider value of volume work/Tender.

Don’t contract with anyone who asks.

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Questions

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Macdonald Henderson Solicitors

Standard Buildings

94 Hope Street

Glasgow

Scotland

G2 6PH

Tel. +44(0) 141 248 4957

Fax +44(0) 141 248 4986/8455

Email:

Alan McKee [email protected]

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@TheBusJourney #SMEJourney

Welcome

Martin Edgar

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Mediation - the new kid on the block

Opportunities to reduce your occupational costs

Martin EdgarEdgar Property Solutions

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Arbitration

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Mediation

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Mediation – the new kid on the block

• The principles of mediation

• The advantages of mediation over litigation

• Mediation – “the only method of dispute resolution that truly takes account of the way we make decisions”

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Mediation Principles

• Voluntary

• Without Prejudice

• Confidential

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The Mediation Process

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Advantages of mediation v litigation

• Preserving the business relationship• Speed• Cost (monetary / emotional)• Confidentiality• Avoids setting a precedent• Creative Solutions• Control / Client involvement• No lose option• Choice of mediator• High success rate

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Mediation – the new kid on the block

“The only method of resolving a dispute that truly accounts for the way we make our decisions.”

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Mediation – the new kid on the block

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Mediation – the new kid on the block

• 80% emotional 20% logic

• Arbitration / Court – Win / Lose scenario

• Mediation – Win / Win scenario

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Questions for Martin?

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@TheBusJourney #SMEJourney

Questions for partners?

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@TheBusJourney #SMEJourney

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@TheBusJourney #SMEJourney

Next eventTuesday 12 May 2015

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@TheBusJourney #SMEJourney

Thank you for attending

Time for networking