The business drivers for technical innovations in client-side web applications

RTA-CSIT Conference 13th December, 2014

The business drivers for technical

innovations on client-side web applications

Andrea Alberici, Studio Synthesis – Evolutivo

Brisilda Munguli, University of Tirana, Faculty of Natural Sciences

Studio Synthesis Srl

Data Smiths

Business Process Analysts

CRM consultants

IT - Legal consultants

THE PROBLEM

CRM FAILURESFor decades, CRM implementations have had a higher failure rate than

most other types of corporate software.

Most analyst estimates are in the 50% range!

Ironically, CRM failures are not

hardware or software failures, nor are

they problems with integration or

system performance

THE PROBLEMLOW ADOPTION RATES

most CRM failures are the result of a

single very human problem: low

adoption rate.

if the salespeople aren’t fully on

board, they’ll either refuse to use it

(if they’ve got clout) or passive-

aggressively avoid it whenever

possible.

TECHIES CAN HELP

New technologies

?

AJAX

A new breed of web application,

dubbed AJAX (Asynchronous

JavaScript And XML), is

emerging in response to the

limited degree of interactivity in

large-grain stateless Web

interactions

ANOTHER APPROACH

SINGLE PAGE APPLICATIONS

The page does not reload at

any point in the process,

nor does control transfer to

another page

ANOTHER APPROACH

Standing on Shoulders of Giants

OPEN SOURCE

AJAX Framework

Angular.js from Google

to augment browser-

based applications with

model–view–controller

(MVC) capability” and it

does just that, providing

a binding/MVC

framework.

Angular.js

That’s two-way binding

Delicious

With a structure as simple as {{ my data }}, you bind data to your page.

The $scope service detects changes to the model and modifies HTML

expressions in the view by way of controllers.

Ajax framework

Working in the other

direction, changes to the

view are reflected in the

model. This removes the

need for the vast majority of

data-centric DOM

manipulations

(BEING PART OF ) THE SOLUTION

The creation of a CRM CLIENT to improve user interaction and engagement

The chosen application is a

LAMP CRM System

coreBOS (fork of vtigerCRM, Sugar CRM)

The application

WHY, coreBOS?

CORE PHILOSOPHY

COMMUNITY DRIVEN

REST CENTERED

The application

Accessing CoreBOS Data Using CoreBOSWebService API Library For AngularJS

DATA

CoreBOS JSUI App ROUTE CONFIGURATION

@aalberici

www.evolutivo.it

evolutivoteam.blogspot.com

[email protected]

THANK YOU