The Buck Stops with You on Getting Your Employees to Accept Change Presented by John Graci.

The Buck Stops with You on Getting Your Employees to Accept Change

Presented byJohn Graci

©2014 MRA

What causes or drives change?

What is the future of change?

Who can you blame for the pace of change?

What happens if you are successful in resisting change?

Why do organizations desire change?

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• What are an employee’s expectations of a leader?

• What are management’s expectations of a leader?

• How does a leader balance these expectations?

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Do employees resist change?

How is change relative?

What are the two types of change?

What is the goal when communicating change?

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When sending a message, whose job is it to make sure the receiver understands the message?

How can a sender ensure comprehension?

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Simple Change

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Moderate Change

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Complex Change

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When introducing change, keep in mind:

• Role model

• Timing of change

• Involving employees in implementation

• Involving employees in benefits

• Involving employees in follow-up

• What is the "Ostrich Approach" to dealing with change?

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Four stages to accepting change

• Anger/betrayal/shock• Denial• WIIFM• Accepting it!

• What happens when leaders and employees are on different stages?

"Houston, we will be having problems!"

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The Adventures of Monkey Island Starring: Early washers, fence-sitters and

resistors

What is an informal leader?

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Why do employees resist change?

• Unpleasant

• Fear of the unknown

• Fear of failing

• Fear of losing respect

• Fear of being casted as an outsider

• Fear of succeeding!

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Overcoming resistance to change

Sympathize/empathize

Ask for benefits

Address employee concerns

Ask for support

Worse case scenario

What if you anticipate resistance?

Why don't employees do what they are supposed to

be doing?