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The Brita Products Compa
By: Amena, Sarah, Allouba, J
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Company: The Brita Products Comp Founded by family in Germany Sells in the U.S mainly through Clo
Brita USA-Started in 1988 Created $350 million industry withsignature product - The Brita Pitch
Case Background
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Company: The Clorox Company Bought out First Brands for $1.2 Bi Strategy based off building domina
brands, international expansion aninvesting in acquiring promising bra Acquired Marketing rights for Brita
USA.
Case Background (Contd)
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The Tap Water Controversies in the Their first mover advantage Consumer Consciousness Their strong skills/competencies in
addressing the concerns of the Ampeople.
It is established by a well known
company Clorox.
Key of Success For Brita USA
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Disruptive technology-Faucet Mount
Slow filter sales andlow penetration in thehousehold segment.
Challenges
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Clorox is recognized by others. It has a large of market share in th
market of filtered pitcher.
Clorox has a marketing budget.
Clorox marketing assets
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Attract customers to their new pro Because people recognize the bran
will be helpful in the sale of fauce
filtration systems. Because the have a lot of budget, can spend it on advertising so morepeople will know about them.
Developing the assets
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Competition AnalysisStrength Weakness
Technologically more advanced
Offered portable drinking water systems for
outdoor enthusiasts
PUR had higher advertising budget $40
Competed on HEALTH advantage
Rubberband launched a low price product
(much similar to Brita product)
PUR was about to close a deal with P&G,
Cloroxs most respected competitor
Most operated on losses
PUR Holds less than 10% o
the pitchers system ( most feare
Bad Taste
PUR pitchers were more ex
Britas
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1990 decade tap water safety became a conce Contaminated well case- leukemia US Environmental Protection Agency declares
sediment under U.S surface water is sufficientcontaminated - threatening to animals and hum
1993 another case lead to 403,000 people sick End of decade- 47% of respondents preferred n
drink tap water
Consumer Attitude & Behav
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Sales of bottled water rapidly grew bottled water made up 8% of all liquids-fastest gr
industry 45% bought still - 27% bought carbonated average price for 128 oz. bottle was $1
of Americans familiar with 8 cups of water a day 20% drank that 8 cups 44% drank 3 or less cups
Consumer Attitude & Behavio
1997 Li id b ht i
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1997- Liquids bought in grocstores
A t f t l d
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Amount of water people dranper day
R d t t t
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Respondents response to tapwater
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1999 Concerns about household water quality
72% any concern Health contaminants- 48% Smell or taste - 40% appearance-26% hardness - 36%
sediments- 38% 72% of respondents, 89% of young adults voice
concern about water quality in household wate people taking no precautions dropped from 47
Consumer Attitude & Behavio
ff f
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Type of innovation
Product characteristicsthat influence diffusion
How fast it will diffuse
Channels used by competition
Diffusion of Innovation
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systems vs. filters (early in
life cycle growth weunderestimate filter sales)
Product Life Cycle
Lifetime Val e of a C stomer
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Assumptions: 50% of advertising induces pitcher buying and filter buying each Adeffects in the current period alone.
Lifetime Value of a Customer wPitcher at Home
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Brita Company Skills Differentiation (taste) Strong brand with loyalty Competent marketing team- knowledge of customers and ch
Consumer Needs Taste Health Concerns Portability
Response to Competition
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Options
1 Shift emphasis to increase
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1. Shift emphasis to increasefilter sales vs. pitchers
PROS opportunity to improvefilters/water safety
could indirectly improvepitcher sales
dominate PUR whileretaining their strengthin taste
CONS requires additioadvertising/R&D
the people whobuy them are al
existing custom
2 Begin Endorsing faucet
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2.Begin Endorsing faucet-mounted systemPROS increased chance of buying
a Brita line product- wellknown name
diversify market
water is cleaner due tofiner filters improves water taste costs less per glass- filter
lasts longer
CONS
didnt increase in filtration cata whole
will require add
advertising sale
3 F b ildi i t ll d
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3. Focus on building installedbase of pitchers
PROS opportunity to target
other segments thatwerent reached out to
satisfies need for lesshard and cold water
CONS household pitchpenetration was
6/7 households have one
costs more than they had low wa
safety ratings a additional adve
cost
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Improve pitcher filtration system and introduce the faucet-mountsystem
diversified market- not just targeting the people who wanwater
improve water quality/ safety with the faucet rapid market adoption since Brita is recognizable brand
filters can focus to improve the filters themselves for the improve ratings vs. PUR faucet is half the cost of pitcher per glass so they have bo faucet wont cannibalize pitcher sales because half the pe
buy both
Implementing Options 1 & 2