The BIG Journey Business Improvement and Growth for Ambitious Owner Managers Executive development – open programme
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The BIG JourneyBusiness Improvement and Growthfor Ambitious Owner Managers
Executive development – open programme
Realising potential for ambitiousowner-managers
Recent work with firms in the SouthEast of England reveals that mostbusiness owners aspire for long termefficiency and growth, but more oftenthan not fail to achieve theiraspirations. The reasons as to whythis is the case are wide ranging.What is certain, however, is the needfor business owners and managers topossess a clear purpose for theirbusiness and effective strategicleadership in order to articulate theirvision to shareholders, employees,customers and suppliers.
The BIG Journey equips you with a
comprehensive understanding of the key
drivers for success. Where other
programmes raise awareness and increase
knowledge, this programme results in real
behaviour change. The programme
provides an enabling environment allowing
you to make the changes necessary for real
performance improvement. We will dare you
to become bigger, better and stronger. If
this sounds your sort of challenge, then
look no further.
The programme works with the constraints
of everyday business priorities through a
set of six highly practical two-day modules
bound together by in-company support and
challenges. You and your business will
become the focus of the programme, and
you will be driven to balance quick wins
with the need for clarity in purpose and
vision for future growth. This participative
programme is an investment in your future
potential and a start of a new journey: it is
not a prescriptive training package. Why
not begin your journey with us today.
Dr Mark GilmanProgramme Director
Think BIG...Think Business Improvement and Growth...
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“I am not the same person I waswhen I started…The programmeshould come with a health warning –this will change your life!”Mark Andrews, Senior Manager, Milford Haven Port Authority
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Programme overview
Who is it for? Owner-managers, directors or those with a significant
decision making or leadership role in private or
not-for-profit firms with growth potential
Structure 6 x two-day modules + action learning + in-company
activities + coaching
Duration of programme 9 months
Location Canterbury, Chatham or Tonbridge
Questions? Contact Simon Raby
T: 01227 824740
Programme focus
• The drivers of growth and success
• Identify the potential to improve
• Defining future goals
• Building practical and achievable
plans
• Leading others for lasting change
• Achieving high performance
“I had reached a point atwhich I needed greaterclarity as to where thebusiness was heading.”Susan Van Praagh, Managing Director,Chocolate Apothecary Ltd
Benefits for the organisation
• Work on your business, not just in it!
• Evaluate your business against key
factors of success
• Foster a performance-focussed
culture
• Develop a reliable team that you
can have confidence in
• Spend time resolving specific
business issues
• Develop a robust plan of action
• Develop your vision and plan in
response to the internal and
external forces that shape your
performance
Benefits for participants
• Realise your potential and discover
the factors that will enhance your
performance
• Discover how to engage, lead and
motivate others to achieve success
• Understand the process of growth
• Understand the scenarios that lie
ahead and how they should be
integrated to your future
• Gain clarity in purpose for you and
your business
• Explore the latest management
thinking
• Draw upon and learn from the
programmes in-company coaching
and challenges
• Gain insights from and form networks
with other successful business leaders
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Programme Structure
“The programme has enabled me to get to gripswith delegation and planning… The organisationis moving from managers telling people to dosomething towards an environment wherepeople know what their role is…Now I don’thave to worry when I go on leave.”Martin Daniell, Managing Director, Siegrist Orel Ltd
Module 1:Realising your potential
How can you make your business
more successful? We will explore the
process of growth and transition
phases through which you will pass
and will assess your business
against key factors of success
Module 2:Developing a leading mindset
By identifying and exploring those
factors that are hindering your
success we will help you to break the
shackles and allow your business to
realise its true potential
Module 3:Creating your future
How did you get to where you are
today, and where do you want to go
next? Time to look to the future and
gain clarity in purpose for you and
your business
The programme works within the constraints of everyday business priorities and is broken down into six highlypractical two-day modules. The modules encourage you to work on your business rather than in it, and willchallenge you to balance quick wins with longer term business improvement.
Module 5:Successful implementation
How do you lead and motivate others
to achieve success? Here we will
explore your role as a leader and how
you engage and develop individuals
on which you can learn to rely
Module 6:Reenergise and renew
Here we will assess your
developmental progression and how
you drive enduring change and high
performance
realising yourpotential
developing aleading mindset
creating yourfuture
designing yourstrategy
successfulimplementation
reenergiseand renew
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“This is probably the best course ever. Itsbeauty lies in three areas; as it runs overtime, you get time to reflect; it gives youtools – it’s not just teaching but helping youto learn; and, great peer group. The wholegroup just gelled.”Suzannah Bourne, Owner, Guardian Global Technology Ltd
Module 4:Designing your strategy
Here we will begin to build your
robust action plan and will examine
the scenarios to which this strategy
must respond
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“Coaching made us reflect on the bestway to approach clients and how to getclients to take ownership of a problemand its solution.”Victor McPherson, Director, Woodlands Media Communications Ltd
“I have generated enough energy fromthe coaching sessions to really makethings happen.”Heidi Baker, Owner, The Old School
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Programme Support
To help you accomplish your goals theprogramme provides an enablingenvironment through a range ofaction-learning sets, in-companychallenges and coaching support.
Action Learning Sets: what are they?
They are a small group of people who
arrange to meet on a regular basis to help
each other learn from their experiences,
and work together to find a suitable solution
to real problems. A professional facilitator
helps the group to reflect on their learning
and knowledge through insightful questions;
therein providing:
• Exposure to people from different
businesses and business cultures
• An environment which is challenging,
open and supportive
• Feedback about and encouragement to
work on issues of personal style, values
and beliefs
• Confrontations with unfamiliar and
unexpected situations
• Opportunities to discover different ways
of doing things
• Learning from and with other
participants
In-company activities and support
The success of your BIG journey relies on a
set of Make A Difference (MAD) challenges
that will require you to take what you have
heard in a peer group learning environment
and apply them within your own business
context – this is what makes change
happen. But don’t worry, we won’t leave you
on your own, our group of experienced
programme coaches will spend time with
you in your company during this time.
“Working with ambitious peersreally spurs you on. You allchallenge each other and taketime to look at situations in adifferent way.”Sarah Sheen, Managing Director, Sheen Catering Ltd
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Knowledge access
Connecting to a world of possibilities
This programme is designed and run
through a University of Kent applied
research centre – the Centre for
Employment, Competitiveness and Growth
(ECG). The Centre aims to develop world-
class research that provides impact for
research, business and policy communities,
and in doing so bridges the gap between
academia and industry. The Centre and
wider Business School can offer you with
further opportunities for learning and
development through:
World-class research: the Business Schoolis ranked in the top third of schools across
the UK and has a number of centres from
which you can draw further knowledge:
Competitiveness and Growth, Value Chain,
Logistics, Tourism, and Anglo-Sino
relationships.
Publications: access to a continuouslyevolving portfolio of publications from the
leaders in management across a range of
disciplines and also University library
resources.
Networking events: building relationshipswith a network of international alumni that
work for local and global organisations
through a range of school events.
Thought leaders: access to leadingacademics and consultants at the forefront
of research within key business fields
including strategy, HR, finance, operations,
international business, marketing, and
supply chain to name but a few!
Career services: facilities and resources tohelp you develop your career and future
prospects. The Business School at the
University of Kent is ranked:
• 1st in South East England for
Management Studies (2011 Sunday
Time University Rankings)
• 2nd amongst the UK HE institutions for
the quality of Business Studies course
(NSS results 2010)
• 3rd in UK for Student Satisfaction for
Business Studies (2011 Sunday Times
University Rankings)
• 5th in UK for Student Satisfaction in
Management Studies (2011 Sunday
Times University Rankings)
The latest in management thinking
This programme is unique as it is
informed by the latest research on
business growth and performance which
is translated into practical advice by
leading academics from the University of
Kent and leadership and change
specialists from Telos Partners Ltd. The
research methodology works with
businesses across the South East
through a set of surveys, owner-
manager interviews, detailed case
studies and master classes to
investigate drivers of growth and
performance and how they change over
time. You can therefore rest assured that
this programme can respond to latest
challenges within the business world
and the latest developments in
management tools and techniques.
“Accessing the Business School’sresources was the beginning of myjourney. I haven’t looked back since.”Martin Daniell, Managing Director, Siegrist Orel Ltd
“Much of the work of thecentre focuses on translatingthe latest research on theforces that drive firm growthand success into practicaladvice and support forbusiness: of which thisprogramme is an excellentexample.”Dr Mark Gilman, Director, ECG
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ParticipantSpotlight
Name
Martin Daniell
Company
Siegrist-Orel Ltd
Background
An established high specification
manufacturing company that had entered
a period of decline. Martin became aware
of the resources of the University through
taking part in the research programme
that informed the development of the
BIG Journey.
Experience
“I often use to question whether I was
doing the right things compared to other
business leaders. The knowledge that I
have now gained means that I can
confidently approach any issue that rears
its ugly head and deal with it appropriately.
Whether you need to respond to a crisis,
protect your business’ current profitability,
or exploit new opportunities that have
opened up - this programme is for you.”
Impact
“The programme has given me the
foresight to make the changes that I was
avoiding. I now have a fully engaged
workforce ready to tackle the challenges
that lie ahead. This has meant that the
development of the company has gone a
lot further than it would have in the same
time. That’s definitely down to the
programme”.
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A BIG investment at a small price
What do you get? You pay £10k inexchange for a set of integrated modules
with action learning sets, coaching and
mentoring sessions, accommodation for the
1st module orientation event, all lunches and
breakfasts, a course dinner, and all
refreshments during the day. A course
portfolio folder containing all study materials.
This is not a fully residential course so
accommodation is not included for modules
2-6. However, should you wish to stay over
(for instance due to travel distance)
accommodation can be organised through
the University at preferential rates.
How can you pay? Arrangements can bemade for you to pay in instalments.
Payment plan options can be discussed
during the sign-up process with the
programme directors or consultant.
Is any support available? Funding may beavailable upon which you can draw to part
fund the programme. Funding options can
be discussed during the sign-up process
with the programme directors or consultant.
“The return on investment is incredible. The knowledge Ihave been able to develop as a result of the programmehas enabled me to lead the company towards a period ofsustained profitable growth, increasing our turnover byover £600k and our profits by over £100k with huge futuregrowth potential.”Martin Daniell, Managing Director, Siegrist Orel Ltd
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Programmemanagement
Dr Mark Gilman
Programme Director
Adam Campbell
Programme Director
Simon Raby
Programme Manager
Kasia Senyszyn
Programme
Administrator
Admissions contact details
T: +44 (0)1227 824740
www.kent.ac.uk/kbs/ecg
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This programme is aimed atambitious owner-managers, directorsor those with a significant decisionmaking or leadership role who havean inner desire to improve and growtheir business. You may be aware ofthe challenges you face butuncertain how to begin to tacklethem. You may be fed up with thecurrent status quo, or believe thatbetter times lie ahead. If this is you,and you wish to enhance your ownabilities and that of your organisationthen look no further.
Three easy ways to find out more
There are a number of ways you can learn
more about the programme:
1 Come and find out more about the
programme through attendance at a
programme taster session.
The taster events are a free ½ day
workshop introducing you to the
principles of the programme. The
programme directors and consultants
will be in attendance to whom you can
address any questions or queries you
may have.
2 Meet with one of our programme
directors for a one-to-one consultation.
The one-to-one consultations involve a
personal discussion between you and a
programme director and will last for 1-2
hours. The session will assess your
personal and business needs and will
confirm your suitability for the programme.
3 Reserve a provisional place. Places are
limited to 25.
Begin your journey today
To discuss your BIG Journey, find out when
and where the next briefing is to be held,
or to organise a one-to-one consultation
please contact the programme manager
Simon Raby by email [email protected],
or by telephone +44 (0)1227 824740.
What if this programme isn’t suitedto you? There are other ways wecan help...
The School has a team of programme
consultants that can undertake a diagnostic
process on your needs as an individual or
business. This process will help you
analyse your weaknesses and assess your
gaps in order to create a tailored action
plan. If this sounds like a useful process
please contact our programme team on
Participants do not require anyformal qualifications to embark ontheir BIG Journey, just 100%commitment!
I have read the BIG programme brochure and I am interested in finding out more!
WRITE IN BLOCK CAPITALS PLEASE
Title: Dr/Mr/Miss/Mrs Name:
Position: Company:
Please can I learn more about:
1 The next taster session 2 A one-to-one consultation 3 Reserving a provisional place
My preferred way to be contacted is by:
Email: Tel:
Post:
www.kent.ac.uk/kbs/ecg
Think BIG...Think Business Improvement and Growth...
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ThinkBIG...ThinkBusinessImprovementandGrowth...
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BUSINESS REPLY SERVICELicense No. C U 151 22
S.Raby, Kent Business School
The RegistryUniversity of KentCanterburyKent CT2 7BR
DPC 110385 01/11
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