Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 The Best Service Is No ServicePage 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 g hPage 16 Page 17 Page 18 Page 19 ij k l mPage 20 Page 21 0 50 100 150 200 250 CPO index by year; today, CPU (contacts per units shipped)Page 22 no pPage 23 qrqr sssPage 24 The Best Service Is No ServicePage 25 jPage 26 kt