The Basic Certification Course

The Basic Certification

CourseSession 8:Managing

Project Teams

Managing Project TeamsOrganizing teamsDeveloping teamsManaging performance

OPEN Unit 9: Managing project teams

Your team

OPEN 10.2

OPEN 10.2

OPEN 10.2

OPEN 10.2

Team development THE TEAM FEELS…Shared responsibilityProactiveHappy

THE TEAM NEEDS…Autonomy

How can I help?

OPEN 10.2

Team development THE TEAM FEELS…ClosureSadnessSeparation

THE TEAM NEEDS…Empathy

What happens to me now?

OPEN 10.2

Sources of conflict

Divided loyaltiesScarcity of resourcesPrioritization of scheduled tasksPersonal work stylesPoor communicationLack of openness and honestyFailure to address commitments

When is conflict ok?

Mediating conflictOPEN 10.6

Mediating conflictOPEN 10.6

Mediating conflictOPEN 10.6

Mediating conflictOPEN 10.6

Mediating conflictOPEN 10.6

Mediating conflictOPEN 10.6

Mediating conflictOPEN 10.6

Mediating conflictOPEN 10.6

Conflict resolutionOPEN 10.5

Conflict resolutionOPEN 10.7

Conflict resolutionOPEN 10.7

Conflict resolutionOPEN 10.7

Conflict resolutionOPEN 10.7

Some other considerations

What about feedback?

WHEN? HOW?

Managing “Up”How do you ‘manage up’?

the PM paradoxLeaderDelegator Tolerate ambiguityOral communicatorAcknowledge complexity Think bigPatient

Manager

Autocrat

Pursue perfection

Written communicator

Champion simplicity

Think small

Impatient