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Ignite @ IMPACT 2013 Keith Brooks, VoiceRite Twitter/Skype:@lotusevangelist [email protected]
20

The Art of Troubleshooting

Jan 16, 2015

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Business

Keith Brooks

Troubleshooting comes in many forms and the goal is to make happy customers.
This is what I do best, I solve problems.

Ignite talk given at the IBM Impact 2013 conference by Keith Brooks, Social Collaboration Practice Leader at VoiceRite and an IBM Champion for Websphere and ICS. Keith is also a Redbooks thought leader.
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Transcript
Page 1: The Art of Troubleshooting

Ignite @ IMPACT 2013Keith Brooks, VoiceRite

Twitter/Skype:@[email protected]

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http://m

orguefile.com/creative/Ladyheart

How can a key go both ways?

Page 12: The Art of Troubleshooting

http://morguefile.com/creative/clarita

Do you know

what DO YOU CARE?

Page 13: The Art of Troubleshooting

My Maxim

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http://w

igflip.com/autom

otivator/

Page 16: The Art of Troubleshooting
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NOW you tell me!

Where were you when I ...

http://m

orguefile.com/creative/w

allyir

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http://m

orguefile.com/creative/M

anicMorFF

Sometimes I feel like,

I am losing

my mind

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Ignite @ IMPACT 2013Keith Brooks, VoiceRiteTwitter/Skype:@[email protected]

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