That was then This is now Te Puna Interloan’s transition from a self-managed to a hosted service Kaye Foran National Library of New Zealand
Dec 31, 2015
That was thenThis is now
Te Puna Interloan’s transition from a self-managed to a hosted service
Kaye ForanNational Library of New Zealand
And then…
Department of Internal Affairs
Motivators for change
• Support being withdrawn for VDX 3.2.1
• GTS servers needed replacing
• Application support expertise resided in mainly one person – business risk
• Consistency with DIA’s move to laaS environment
• Reduce costs
• Other successful examples within New Zealand
Department of Internal Affairs
Decision to go with OCLC
• Reduced costs
• Depth and breadth of expertise
• Upgrades current with other NZ instances of VDX
• Positioned Te Puna Interloan for next generation product
• Business knowledge only needed to reside within Te Puna
Department of Internal Affairs
Impacts for the business staff
• Senior Application Support
• Te Puna Customer Support Consultant
• Te Puna staff
Department of Internal Affairs
Preparation for Go Live
• Initial planning
• Subject Matter Expert Group
• Testing
• Weekly conference calls
• Training
Department of Internal Affairs
Te Puna Interloan now Great service. We are enjoying the new Te Puna.
Well done on a very smooth migration and upgrade.
It is so wonderful to know you can get the support you need so quickly. I really appreciate your help.
Your ready availability for support is wonderful – extremely reassuring.
VDX a great service
Te Puna Interloan is more reliable now
Thank you for achieving a good result for us. I appreciate that.
Once again, thank you. You've saved me considerable angst - my blood pressure appreciates this.
Department of Internal Affairs