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‘Text in the City’ Katie Malbon MD, MBChB Mount Sinai Adolescent Health Center, NY Mobile Health 2011, Stanford, CA
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Page 1: Text in the city mobilehealth11

‘Text in the City’

Katie Malbon MD, MBChBMount Sinai Adolescent Health Center, NY

Mobile Health 2011, Stanford, CA

Page 2: Text in the city mobilehealth11

KNOWING your

audience

KNOWING your

audience

What really works in changing behavior is……

Page 3: Text in the city mobilehealth11

We KNOW about adolescent development

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We KNOW they are texting

A typical American teen

sends 1500 text messages per

month

A typical American teen

sends 1500 text messages per

month

88% of teens with cell phones use it

for texting

88% of teens with cell phones use it

for texting

70% of 17yo text daily

70% of 17yo text daily

Pew Internet and American Life Project 2009

Page 5: Text in the city mobilehealth11

ChatChat

HealthbyteHealthbyte

Birth Control Reminders

Birth Control Reminders

‘Text in the City’

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Questions

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BC Reminders

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The Healthbyte

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6 month dataJanuary - June 2010

Daily Birth Control reminders

35

Weekly Birth Control reminders

14

Healthbytes 72

Number of questions sent in to ‘Chat’

493

Unique users 291

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Subject of chat questions

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Birth Control

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Does it work?

Identifies gaps in patient education

Identifies gaps in patient education

Most users send more than one question

Most users send more than one question

70% find it extremely

useful & easy to use

70% find it extremely

useful & easy to use

Up to 150 questions/

mo

Up to 150 questions/

mo

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Acknowledgements

Thanks to Sasha Clifton, a Harvard Medical student who helped me launch the pilot, and Dr. Angela Diaz and Dr. Anne Nucci for allowing me to start this program in their clinic.

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www.textinthecity.posterous.comwww.twitter.com/TextintheCityNY

Thank you