Texas Paves the Way in Smart Metering Presented by: Christine Wright, Public Utility Commission of Texas Thomas Olinger, CenterPoint Energy Donny Helm,

Texas Paves the Way in Smart Metering

Presented by:Christine Wright, Public Utility Commission of Texas

Thomas Olinger, CenterPoint EnergyDonny Helm, Oncor Electric Delivery

Craig Tinder, Reliant EnergyLarry Kohrmann, Oncor Electric Delivery

Contents

1. Introduction – Christine Wright2. CenterPoint Energy - Tom Olinger3. Oncor Electric Delivery – Donny Helm4. Reliant Energy – Craig Tinder5. HAN Lessons Learned – Larry Kohrmann

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Introduction

• Over 6 million smart meters will be deployed by the end of 2013.

• As of August 2011, over 3.6 Million meters are installed:– Oncor – 62% complete– CenterPoint – 74% complete– AEP – 32% complete– TNMP – 5% complete

• Data Access: Customers with a smart meter can access their usage data and join an In Home Device (IHD) through Smart Meter Texas

• Services for Customers: REPs are offering products and services that utilize smart meter functionality, such as energy monitoring, time-of-use pricing, or pre-paid service.

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Overview• The Texas Legislature recognized the benefits that can accrue from

smarts meters, expressly supporting the deployment of smart meters in Texas, and directed the PUCT to develop a non-bypassable surcharge to recover costs associated with the deployment of smart meters.

• HB 2129 (2005): “In recognition that advances in digital and communications equipment and technologies, including new metering and meter information technologies, have the potential to increase the reliability of the regional electrical network, encourage dynamic pricing and demand response, make better use of generation assets and transmission and generation assets, and provide more choices for consumers, the legislature encourages the adoption of these technologies by electric utilities in this state.”– “The commission shall establish a nonbypassable surcharge for an

electric utility or transmission and distribution utility to use to recover reasonable and necessary costs incurred in deploying advanced metering and meter information networks to residential customers and nonresidential customers”

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Further Smart Meter Support

• HB 3693 (2007): “[I]t is the intent of the legislature that net metering and advanced meter information networks be deployed as rapidly as possible to allow customers to better manage energy use and control costs, and to facilitate demand response initiatives.”

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Texas Requirements

• Commission Rule, Subst. R. 25.130– Set requirements for functionality, deployment plans, data

access, open standards and included cyber security requirements

• Deployment Plans - deployment is voluntary• Data Access - Customer owns the data• Customer privacy - addressed in commission rules• Cyber Security Requirements -

– Annual security audit of utility system;– Commission ordered additional security audits of Smart

Meter Texas • Stakeholder working group necessary for implementation

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Commission Rulemaking

• Smart Meter functionality set out in 25.130(g), includes:– automated or remote meter reading, – two-way communications, – remote disconnection and reconnection, – the capability to provide direct, real-time access to

customer usage data, – means by which the REP can provide price signals to

the customer, and– the capability to provide 15-minute or shorter

interval data

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Implementation

• Project 34610: Implementation Project opened following adoption of the rulemaking– The purpose of this project is to identify and implement changes

needed in retail and wholesale markets as a result of advanced metering. Project has addressed 15-minute settlement, Access to data and development of Smart Meter Texas, Security, the Home Area Network (HAN), demand response, product support and customer education.

• Compliance Reporting: each utility following approval has to file a monthly report with the Commission.

• Additional rulemakings have addressed functionality provided by smart meters– Prepaid Rulemaking– Further refining of service order timelines in the TDU Tariff.

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Tom OlingerCenterPoint Energy

Who Is CenterPoint Energy?

Electric Transmission & Distribution

Interstate Pipelines

Field Services

Natural Gas Distribution

Competitive Natural GasSales & Services

Who Is CenterPoint Energy?

Natural gas sales and delivery Over three million residential, commercial

and industrial customers in six states

Competitive gas services Nearly 10,000 commercial, industrial and

wholesale customers across the eastern U.S.

Electric transmission and distribution

2.2 million customers in Houston area 16.3 GW peak demand

Interstate natural gas pipelines Two pipelines in the mid-U.S., connecting to

over 20 other pipelines

Natural gas gathering and processing 150 separate systems in major producing

fields in Arkansas, Louisiana, Oklahoma and Texas

2009 – 2012 Smart Meter DeploymentVisit www.CenterPointEnergy.com/energyinsight

Advanced Metering System (AMS) 1.5 million smart meters deployed Smart Meter Texas portal deployed Upgrading firmware in 750,000 +/- meters

AMS Benefits achieved

1.3 million meters being read for billing electronically 1.2 million service orders completed electronically – 96.6% success Average electronic service order execution time is 30 minutes 1,500 HAN devices deployed and functioning

Consumer benefits of smart meters

Available NOW- Remote meter reading- Faster move-in/out, switching- Pre-paid service- 15-minute usage data - Simple Text, Load Control and

Current Price messages to HAN devices Available SOON

- Automatic outage notification Available in the FUTURE

- Energy analysis and cost comparison tools- Distributed generation and renewables- Plug-in hybrid electric vehicles- Consumer remote control of thermostats and appliances (HAN)- Energy management systems

70 percent of participants in CNP’sIn-Home Display pilot program indicated that they have…”changed their electric consumption behavior…” as a result of the information available.

70 percent of participants in CNP’sIn-Home Display pilot program indicated that they have…”changed their electric consumption behavior…” as a result of the information available.

In-Home Energy Monitor Pilot

CNP recently conduced a pilot program among 500 participants: 100 employees and friends 300 customers 100 key stakeholders

As part of the pilot program, participants were invited to provide feedback by completing online surveys via email.

The aim of the online email surveys were to gain a better understanding of:

How easy or difficult the monitor was to use The level of support and assistance customers required Frequency of using the in-home energy monitor Whether the monitor was impacting electricity usage Level of satisfaction with the in-home energy monitor

Key Findings: In-home energy monitors were positively received, but employees were less satisfied than customers and key stakeholders

Per the DOE Grant Agreement,: “If you publish or otherwise make publicly available the results of the work conducted under the award, an acknowledgment of Federal Support and a disclaimer must appear in the publication of any material, whether copyrighted or not, based on or developed under this project, as follows:”

Acknowledgment: “This material is based upon work supported by the Department of Energy under Award Number [DE-OE0000210]”

Disclaimer: “This report was prepared as an account of work sponsored by an agency of the United States Government. Neither the United States Government nor any agency thereof, nor any of their employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights. Referenced herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government or any agency thereof. The views and opinion of authors expressed herein do not necessarily state or reflect those of the United States Government or any agency thereof.”

Department of Energy Disclaimer

Donny HelmOncor Electric Delivery

Texas AMI Solution - Customer

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Texas AMI Solution – SMART METER TEXAS™

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Texas AMI Solution – Electric Utility

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Texas AMI Solution – REP or Third-Party

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Texas AMI Solution – ERCOT

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Texas AMI Solution – End-to-End

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Retail Electric Provider- or –

Third-Party

Consumer

ERCOTElectric Utility

SMART METER TEXAS™ (Host)

Market Transactions

( Daily Meter Readings and 15- Minute VEE Data )

Daily Readings and 15-Minute Settlement

Data

Meter / HAN Services ( “Day After” Daily

Meter Readings and 15-Minute Data)

Optional Path for Retail Electric

Provider or Third-Party HAN Services

Historic Daily Meter Readings and 15-Minute VEE Meter Data , limited Meter / HAN

Services

Meter / HAN Services (“Day After” Daily Meter Readings and 15-Minute Data)

Daily Meter Readings and 15-Minute Data / HAN Transactions Over Utility Infrastructure

“Integration Challenge”

Craig TinderReliant Energy

More than 250K customers benefiting from at least one Smart Energy product or service

Multiple, distinct Smart Energy products/ services. Products & services enabled by Smart Meter Texas portal.

Created or retained over 60 jobs

First electricity provider to host a booth at the Consumer Electronics Show (Jan-11, Las Vegas, NV)

Competitive retail market drives innovation and customer focus

Smart Energy is an evolution…Insights, Choices, & Controls/Convenience

The Customer Defines a Job The Customer Defines a Job Well DoneWell Done

I thought you might appreciate feedback on your current services. I LOVE the weekly usage emails that I receive from Reliant. I am more aware of my electricity needs because of this, and that alone will make me a happy customer, for what I hope is years to come. Thank you for the excellent service!

J. Tarvin - Houston, TX

Customer Engagement -Accomplishments and Key Learnings

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Engage consumers through information and convenience

Provides platform for new services

Choice

Controls

Display

Portal/email

Alerts

Peer Compare

Mobile Devices

Use/SpendAnalysis

Efficiency Tips

PricingPlans

PaymentPlans

Partnership Offers

LoadResponse / Economic Dispatch

Insights

Choices

Thermostat

Solar

Switches/Plugs

Appliances

EV and Fleet Vehicles

CarbonCredits

Smart Energy

enables a new

experience that

transforms the way

customers use and

value electricity

Enable new product choices to empower

consumers

Smart Energy Product Progression

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• At-a-glance overview of electricity usage each week

• Comparison to previous week

• Estimated bill for the month

• Energy savings tips

• In-depth view of historical usage via web

• Email/SMS Alerts– High usage– Bill target

• Peer comparison

• Remote access

• Snap-shot overview of electricity usage

– Per Day– Per Week– Per Year

• “Mini-Portal” Concept (not Google PowerMeter)

• Links to Web Portals

Weekly Summary Email Online Web Portal iGoogle Gadget

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• Save money by shifting usage

• Tiered pricing structures

• Off Peak, Standard, and Summer Peak pricing

• Receive Bill Due notifications

• SMS Text on Demand

• Usage

• Cost

Time of Use SMS AlertsPrePayment Plans

• Enables enrollment without deposit

• No bills to pay

• SMS, email, web, and outbound dialer notification of balance, disconnect warnings, and payment confirmations

Energy Management Solutions – Customer Choice

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Home Energy Monitor

• Real-time view of current electricity usage

– Communicates with advanced meter every 7 seconds

• Alerts/notifications

• Graphing ability

Mobile App

• Mobile “Snap-Shot” overview of electricity usage

– Per Day– Per Week– Per Year

• “Mini-Portal” Concept

• Links to Web Portal

• Allows customers to determine their meter status

• Simple to Use

• Enter your address and find out your status

Smart Meter Check

Energy Management Solutions – HAN and More

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• Pay-As-You-Go Plan

• Web Portal

• Home Energy Monitor (Open Peak)

•Appliance Pilot (Whirlpool)

Additional Competitive RetailerSmart Energy Solutions

•

•Weekly Usage Email

• Web Portal

•Time Of Use Rate Plan

• BrightenTM Power Monitor (not smart grid enabled)

• BrightenTM iThermostat(not smart grid enabled)

Many Others with Pay-As-You-Go Plans…

First Choice Power, Ambit, Clearview, Nations Power, Payless, Pocket Power, Centric, Tara, Amigo, etc.

This information is not intended to be comprehensive and may be dated or inaccurate based on competitor product/service changes.

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Larry KohrmannOncor Electric Delivery

HAN Lessons Learned

• Lesson #1 - Interoperability doesn’t just happen– Texas was first production deployment of ZigBee

SEP 1.0 HAN devices– Required almost 1 year of interoperability testing

to solidify meter ZigBee firmware– Required development of a documented

interoperability test program for verification of new HAN devices

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HAN Lessons Learned

• Lesson #2 – Everything is more complicated than it looks on the surface– A utility smart meter system is a system of

systems• Data Repository• Meter Data Management System• Smart Meter Head End Application• Wide Area Communication Network• Field Area Communication Network• Meters

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HAN Lessons Learned

• Lesson #2 - continued– Texas deregulated model adds additional layers of

complexity• Smart Meter Texas Portal• REP Application Interfaces• Future 3rd party access

– All systems have to integrate and work flawlessly to enable full HAN functionality

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HAN Lessons Learned

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AMI HEADEND

Repeater/Router

Collector

MDMS

HAN

RF MeshNetwork

BackhaulNetwork

RF MeshNetwork

Meter

CustomerAccountData

HANSmartAppliances

REPs

Consumer

Smart Meter Texas Portal

Enterprise Service Bus (ESB)

DATA REPOSITORY

Example: HAN Device Registration

Wide Area Network(backhaul)

Field Area Network

External InterfacesUtility Network

HAN Lessons Learned

• Lesson #3 – Open a market and they will come– Number of verified HAN devices continues to

increase– Additional vendors are interested in testing– Seeing initial signs of retail availability for HAN

devices

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Questions?

Contact & InformationChristine WrightPublic Utility Commission of [email protected]

Thomas OlingerCenterPoint [email protected]

Donny HelmOncor Electric [email protected]

Craig TinderReliant [email protected]

Larry KohrmannOncor Electric [email protected]

Smart Meter Texas Portalwww.smartmetertexas.com

Smart Metering Rulemakinghttp://www.puc.state.tx.us/agency/rulesnlaws/subrules/electric/25.130/25.130ei.aspx

Implementation Projecthttp://www.puc.state.tx.us/industry/projects/electric/34610/34610.aspx

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