Test Process Review,The Final Step To Enlightenment The First Step To Improvement From AppLabs

Delivered by: Laura Casci AVP for Test Process Consultancy

Test Process Review

The Final Step to Enlightenment:

The First Step to Improvement

Agenda

» Why Invest in Testing?» Definitions

» Test Process Review (TPR)» Test Process Improvement (TPI)

» Test Process Reviews» What should a TPR Deliver?» The Pitfalls to Avoid» Ensuring Success

» Test Process Improvement» What should a TPI Deliver?» The Pitfalls to Avoid» Ensuring Success

» Summary» Convince the “Boss”» The 10 Steps to Success

Why Invest in Testing?

Because if you don’t your business suffers!

Definitions

» Test Process Review» TPR is the process of reviewing all or part of an organisations current

testing processes and key testing dependencies, to both baseline an organisations current testing position and offer recommendations for improvement that are aligned to the organisations Business and Test objectives.

» Test Process Improvement» TPI is the process of agreeing and implementing recommendations to

improve all or part of the organisations current test processes and key test dependencies in alignment with the organisations Business and Test objectives.

TPR

» Undertaking formalised Test Process Reviews is an ideal method of identifying:» An organisations strengths in relation to

testing» An organisations weaknesses in relation

to testing» Providing an organisation with a

baseline from which to measure improvement from

» Provide recommendations on improving testing in line with the organisations Business Objectives

» Provide estimated ROI for the improvements

» Builds a Business Case for Test Process Improvements

Avoid the Pitfalls

» Organisations often invest in Test Process Reviews but they often fail to hit the mark. Reasons for failure include:» The right people not involved in the TPR

» Organisations use the wrong TPR model for them

» Don’t understand or define their Business Objectives

» Don’t understand or define their Testing Objectives

» Don’t secure sponsorship and buy-in to invest in and implement the agreed recommendations

» Use the TPR as an audit tool

Ensuring SuccessGet Stakeholder

commitment TPI & TPR

Define the BusinessObjectives

Define the Test Objectives

Agree Scope of TPR

Choose/Develop aTPR Model

Get the “right”People Involved

Set the Scene

Undertake TPR

Published results must include:

1. Provide a baseline of where you organisation is2. Provide Recommendations for improvement

(Tactical and Strategic)3. Provide the estimated ROI from the

recommendations (qualitative and quantitative)

Publish Results

TPI

» Undertaking formalised Test Process Improvement is an ideal method of :» Implementing agreed Strategic and Tactical test improvements that

meet you Business objectives

» Implementing agreed Strategic and Tactical test improvements that meet you Test objectives

» Making changes to test processes that are structured and controlled

» Rolling out the required supporting processes to enable a smooth transition to any new test processes.

Avoid the Pitfalls

» Implementation» No buy in to change

» Potential benefits not understood or highlighted

» No metrics to prove success/failure

» No ownership

» No pilot implementations

» No flexibility

» No support for impacted resources or supporting processes

» No training

» Post Implementation» No ownership

» No method of processing improvements

» No audits

» No training for new staff ( permanent and contract)

Ensuring Success

Agree Recommendationsand Objectives of TPI

Create and Agree TPI Plan

Create and Implement ROI

Pilot Change

Assess Pilot Results

Roll out Changes and Feedback Mechanism

Allocate Ownership

Go

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& P

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ct S

tan

dard

s

Undertake Followup TPR’s

Convincing the Boss

Know the “Boss’s” Objectives

Focus on Potential ROI

Start Small

Build a Strong Business Case

Summary – The 10 Steps to Success

SUCCESS!

Agree TPR and TPI

Define your objectives

Correctly scope your TPR

Select the “right” participants

Use a structured change model

Create and Measure ROI Metrics

Roll out supporting processes

Undertake follow up TPRs

Agree ownership

Pilot

TPR Phase

TPI Phase

Post Implementation

Please forward any queries to:

[email protected]