Tenedo english presentation

Tenedo is a specialist in the support functions and NTICs fields.

Global solution for internal resources and services

www.tenedo.com

[email protected]

CREATIVE ENABLER

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Performance Provisioning

the first « Business Mall center »

Summary

Tenedo SAS - Internet Software Editor - SaaS Solution vendor - Consulting and training.

• Created in 2009 (after 4 years R&D and experimentations with SFR)

• Founder : Xavier Gaucherand

Our Specialties for medium and large companies (from 200 employees to more than 10 000)

• More than 20 years of experience entirely dedicated to support functions

• Performance and optimization of “support functions” (IT, RH, Finance, G&A, FM, Purchasing)

• Cost Management (TCO, TCS), new projects and implementations, merger and acquisitions

• Management and projects (BPR, Telecoms and IT projects, G&A, property management)

Main solution : Performance Provisioning (used by more than 10 000 employees)

• Complete Solution to simplify, improve and secure your employees provisioning processes (from entrance

to departure, for all types of goods : PC, lines, cars, rights, missions).

• Quick and easy to deploy, simple, ROI less than 7 months.

• Complementary assistance and services tailored to customer needs

Main offers

• Performance Provisioning (solution SaaS+Services or L+M+S (License + maintenance + services)

• Pilot of Performance Provisioning : full test available for 3 months

• Workshops, audit “Performance and Maturity”

Partenaires :

• Altimate, Bluetech inc., Capgemini, IBM (Partnerworld member), Innocherche,, Oracle (silver OPN ISV),

Scientipole Initiative, Talend, W4

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Company background

• TENEDO launched in 2009 by Xavier Gaucherand, is a spin off of SFR, a global

european leader in Telecommunications and Internet (turnover > 12bn€).

• Xavier Gaucherand is a specialist of IT and general administration and has developped

more than 20 years of succesfull experiences in managing, creating, developping and

deploying business solutions for support services.

• TENEDO offers comprehensive and interoperable solutions available in modes S+S or

SaaS (**)

• TENEDO is also a consulting company specialized in costs optimization, management,

implementation and benchmark of internal services

Performance Provisioning declines the concept of « Business Mall Center », and

enables secured and systematic process for allocating all resources and services used by

employees, consultants and partners

this symbol indicates that we have additional documentations, consulting or training on this

subject …

** S+S : Software + Services

SaaS : Software as a Service

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Performance Provisioning

General and Administration

HRLEGAL PURCHASESFINANCENTIC

Corp

General services

Property

Logistics

SuppliersProduction

SCM

distribution

Marketing

SalesCRM

Infrastructures

Value for the

Client

Our goal ? Drastically improve internal activities

« Performance Provisioning » enables modern, secured and systematic process

for allocating all types of ressources and services to employees and partners.

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Our value proposition ?

Performance Provisioning is focussed on 4 topics

• WEB SOLUTION : Deploy easily and at your speed a complete web solution

for managing the provisioning processes : to replace old applications and

forms, diminish papers and mails…

• SECURITY : Reduce risks : reinforcement of security, compliance with legal and

contractual obligations (SoX). PP takes into account resources dematerialization,

remote and tele-work.

• COSTS : Diminish costs : PP saves time and gives better knowledge of TCS

(Total Costs of Services) and SLA (Services Level Agreement) with contractors.

Easier inventories, less wasting and privileges

• CREATIVITY : reinforce cohesion and empowerment : modern, self-usage,

simplicity, scalability and open… PP simplifies activities, and facilitates information

sharing and cooperation between services.

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By modelizing the enterprise and major

processes like arrival, departure, and

internal services management…

BUSINESS SERVICES

Our vision is to offer to each entity an easy way

to manage, define and follow their internal

shops (ressources and services)

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BUSINESS MALL CENTER

How ? Process, methodology and vision

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HRLEGAL PurchasingFINANCENTIC

Corp

General services

Property

No more things carried away (email login, door cards, cell phones and laptops,

codes for networks)… We aim to give a complete, off the shelf, modern vision of

internal activites that speeds transactions and activies with security and reliable

datas

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ArrivalsMoves

abscencesRe-engineering

Mergers - acquisitionsOperations

ModificationsDepartures

CreateAttribute

DeleteRetstitute

Modify Suspend Resume

Employees Consultants Suppliers Partners Managers

Eligible users

Processes, events and movements

Tasks and actions

Performance Provisioning : model

Sources

Cigref

Gartner group

Markess international

Arseg – Buzzy ratios

Client survey byTenedo

Market survey by CsC for « SFR – Tenedo »

Club « Pilote des Processus »

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Concepts

Process « managing services »

Process « employee life cycle »

Enterprise / contractors Model

Web Solution + Services

Performance Provisioning

and additional services

Our strength

Combined expertise in IT

and business services

Synthesis : maturity and profitability

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Vertical

approaches

Forms and

directories

Business

Services

All resources and services you may use

A solution for all situations and moves

120; 13%

180; 20%

240; 27%

60; 7%

60; 7%

30; 3%

30; 3%

60; 7%

120; 13%

Moves

Arrivals (120 / an)

Moves (180 / an)

Updates and changes (240 /an)

Evolutions (60 /an)

Consultants (60 /an)

Merge and acquisitions (env. 30 /an)

Long term absence (env. 30 / an)

Organizational changes (60 /an)

Departures (120 /an)

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Example :

1 000 persons

900 moves / an

9 000 resources and services

Plus de 10 000 OST (orders)

(MAC = 0,9)

FINANCE

Rights signature, orders authorization

Stock options

Facilities Management

Roles (fire team member, first-aid worker)

Works, repairing

General Management

Discoutnts and advantages for employees

Reporting, policy and management of services

Human resources

Vehicles, faxs, videos

Business cards, training catalog,

Property and general services

Offices, work places

Furniture, movings

Badges, keys, access rights

Sales – R&D - Marketing

Goods and resources given for tests and demonstrations

Equipment for mobile employees,

With our solution, your creativity is boosted

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IT - Télécoms

PC, printers, accesses to applications

Fixed and mobile phones, rights

Services

Purchase

Resources for consultants

Subscriptions (internet, magazines)

Start in 3 stepsMode Full Web

No development

Simple

At your rythm

Step 1

Define and load eligible persons

Step 2

Preparing Business Services

(shops), rules and resources

Step 3

Operations

Previously

Concepts, analysis and choices

(standard or taylored) F

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Performance Provisioning Concepts

Business Services

Operational Managers

(BSOM)

Eligible parties

(employees and

consultants)

Resources Managers

(GR)

CATALOG(SHOPS) Resources

Workflow

BSOM : Business Services Operational Manager

GR : Gestionnaire de RessourcesPerformance Provisioning

« First business mall center »

Eligible

parties

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Eligible parties

Eligible parties are employees or consultants or partners

who can access the private « business mall center »

Performance provisioning is multi-socities and multi-sites

Your administrators canupload various datas for eligible parties (LDAP, HR systems, others) in many

ways (IHM, or batch)

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LE CATALOGUE

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For each shop of the « business mallcenter », a manager called « BSOM » is

defined by the direction

The BSOM and his teams input directly on the web, rules, policies, resources, contractors and « resources managers » in

the CATALOG.

Managing the catalogBSOM : Business Services Operational Manager

GR : Resources managers

Eligible parties

CATALOG1

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ResourceManager

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ORDER

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OperationsA dynamic workflow entirely driven by the catalog is included.

Automated anaysis produce most of the tasks,

increasing work facilty and reliabililty

WORKFLOW

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SynthesisDB

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Performance Provisioning : for your successes

HOMOGENEITY

– One portal for all your entities, cross team collaboration

– Same approach for all resources and services, facilitates collaboration

– Self configuration by your managers

– Compatibility with mobile workers

– Full web, easy to learn, easy to deploy, scalability

PROFITABILITY

– Faster, easier, save time, no more writing and re-writing

– 50% time saving in files and reporting treatment

– Costs savings (suppliers and managers of resources)

– Less paper, less archives, point and click

– Improve your adaptability and re-structurations

SECURITY

– Immediate access to information : who owns, who validated, who realized

– Quality and reliablity of informations

– Flexibilty and appropriate levels of controls

– Automatic alerts : arrivals, long term absence, departure, changes (fonction,

organisation)

Performance Provisioning (PP) : a global solution

Connected to HR databases and directories, PP helps you to manage all types of

resources and services, in perfect connexion with all the events of your company

Complete solution, off the shelf, speeds transactions and activities

PP detects automatically moves and changes in your organisation, launches

processes, and reduces administrative work. PP controls, detects and memorizes

events.

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Experimented by SFR, European global leader Telecom area, with a turnover

>12 bn € . PP has been used by 10 000 persones (for 100 000 resources)

4 years of development and R&D

Full Web : available in SaaS mode or dedicated. Deployed as standard or taylored to

fit particular needs or requirements

To continue…

Documentations and offers

• Documentations

Available presentations

FAQ

Web sites

Videos

• Main Offers

Offer : « pilot » in partnership

with Cap Gemini

Offer : standard SaaS + Services

Offer : taylored L+M+S

• To deepen

Customized presentations for committees

Presentations of functionalities

Detailed presentations of offers

• Démonstrations

Demo Web

Test Web

Consulting and training

• Consulting : 2 samples

Workshop « benefits »

Mission « Performance and maturity »

• Trainings (1/2 day each)

IA 1 : introduction and concepts « business servcies »

IA 2 : discorvering « Performance Provisioning (PP) »

IA 3 : Managing catalog and services with PP

IA 4 : Benefits, costs and ROI

Trainings on demand

Services

Managed services

Delagated activites

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Partners, contributors and clients