TENDER NOTICE AMC/ASC OF COMPUTERS,PRINTERS AND OTHER ... · AMC/ASC OF COMPUTERS,PRINTERS AND OTHER (No: ... ACER, SONY, DELL, Lenovo PCs ... 10.7 The maintenance agency shall provide

TENDER NOTICE

AMC/ASC OF COMPUTERS,PRINTERS AND OTHER

PERIPERALS KFC invites tenders for: AMC/ASC for Computers, Printers ,Laptops,

Networking and other Peripherals.

(No:KFC/TDR/SYS/ 01/17-18)

Last date of submission of bid : 08 /06/2017

Details available in the website : www.kfc.org

Sd/--

DGM(S)

http://www.kfc.org/

1

KERALA FINANCIAL CORPORATION Vellayambalam, Thiruvananthapuram 695033 Tel: 2737500, Fax No. 2311750 www.kfc.org, [email protected] Tender No.: KFC/TDR/SYS/ 01 /17-18 Date: 24/05/2017 Sealed tenders are invited for: Annual Maintenance Contract ( AMC) and Annual Service Contract (ASC) of Computers, Printers,Laptops Networking and other peripherals at KFC Head Office and 16 Branch locations across Kerala. . Date of Acceptance of Tender up to 02:00 PM on 08/06/2017. Date/time for opening of Technical bid 03.00 PM on 09/06/2017. Date/time for opening of Commercial Bid

04.00 PM on 09/06/2017.

Earnest Money: Rs.35,000/- (Treated as Security deposit during the AMC/ASC Period.)

No tender received after due date and time will be considered. Only tenders in hard copy will be accepted. For more details please visit KFC‟s website www.kfc.org .

Sd/-

Dy. General Manager(Systems)

http://www.kfc.org/

2

Tender Name: AMC/ASC of Computers, Printers,Laptops,Networking and other Peripherals at

KFC Offices.

Components covered under AMC/ASC:

See Annexure I.1 for details regarding Servers, Computers, Printers, Laptops,

Networking , etc at KFC Head Office,Zonal Offices and Branch Offices.

Office Locations:

See Annexure IV : KFC office location details.

Terms and conditions for the AMC/ASC of Computer, Printers,Laptops, Networking and

other Peripherals .

The Vendor should quote for both AMC rates and ASC rates. The final decision to go with

AMC or ASC as per KFC's desecration.

The quotations duly SEALED AND SUPERSCRIBED ON THE ENVELOPE WITH Tender No,

Date and Tender Name should be addressed to The Managing Director, Kerala Financial

Corporation, Vellayambalam, Thiruvananthapuram 695033 Kerala so as to reach on or

before the due date stipulated. Quotations received after the due date and time will not be

considered.

1. The quotation shall be submitted in the prescribed form and shall be valid for a minimum period of 3 (three) months from the date of opening of Tender.

2. Quotations will not be accepted by Fax, Email or any such electronic data transfer form.

3. EMD/Security Deposit(SD). The bidder shall enclose a Demand Draft/Banker‟s Cheque for Rs.35,000/- [Rupees Thirty

five thousand only] drawn on any scheduled commercial bank in favour of “Kerala Financial

Corporation” payable at Thiruvananthapuram towards EMD along with the Technical bid.

[COVER – I]

3.1 The EMD will not carry interest.

3.2 The offer received without the required EMD will be summarily rejected.

3.3 The earnest money of the unsuccessful bidders will be refunded without any interest.

3.4 In case the successful bidder fails to execute the order as per the terms and conditions, the EMD deposited shall be forfeited without further notice.

3.5 The EMD remitted by the successful bidder shall be converted to Performance Guarantee in the form of Security Deposit (SD). SD do not carry any interest.

3.6 „SD‟ will be returned at the end of the contract period within a period of 60 days after the date of completion of all contractual obligations of the successful bidder.

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3.7 In the event of failure to honor the selected agency‟s commitment or contractual obligations or any violation of conditions as per this tender, KFC shall forfeit the EMD(Rs.35,000/-)/Security Deposit) without further notice. The agency will also be liable for other penal (both civil and criminal) actions and for compensation to KFC of any loss as may be computed by KFC at its sole discretion.

4. The bidders are advised to study the tender document carefully. Submission of tender shall be deemed to have been done after careful study and examination of the tender papers with full understanding and implications thereof. Any bid that is technically not feasible is liable to be rejected.

5. Every page submitted should be numbered and signed.

6. Concern/Company which has been blacklisted/terminated by KFC or by any State/Central Government‟s Departments/Organizations/PSUs in the last three Financial Years for service related to Computer Maintenance and Repair Services/Computer Facilities Management Services etc. are not eligible to participate in the tender.

7. The KFC will open the technical bid (Cover I) first. The „Financial Offer ' (Cover II) of the qualified bidder will be opened thereafter.

8. Eligibility Criteria (Should submit with supporting documents).

9 The vendor shall have sufficient infrastructure to cater the service.

9.1 The Vendor intended to participate in this Tender process must have professionals with through knowledge in maintaining HP, HCL, ACER, SONY, DELL, Lenovo PCs, Microsoft products, Linux and Networking etc.

9.2 The Vendor must have designed / maintained at least three PSUs/Govt. Departments in last three years. Credible evidences must be submitted supporting their claim.

9.3 The bidder should have firm‟s PAN/TAN/GST number and the proof of the same must be attached.

9.4 The bidder should have firm‟s service tax number and the proof of the same must be attached including the latest chellan.

9.5 The company shall have well equipped Service Centers/ Resident Engineers / Authorized Service Agents in all districts in Kerala.

9.6 The bidder should have achieved an annual turnover of at least `50 lakhs during each of the last three financial years.

10 Details of support service and time limits allotted to attend / rectify the issues.

The selected agency will be responsible for repair/maintenance/service of all components mentioned in the Annexure-I.1 including replacement of defective parts and patch/definition/driver/rules updates and Operating System of devices including updates, upgrades and patches at their own cost. To the extent possible, all repair and maintenance work would be carried out in KFC‟s office premises only. System will be treated as down if there is disruption of service due to hardware failure or Operating system problem. In case

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any component is to be taken to the contractor‟s premises, the agency will have to obtain written permission from the authorized representative of KFC.

Failure to comply with the requirements 10.1 to 10.16 below would be treated as dishonor of contractual obligations. The bill payments may withhold in failure of the same.

10.1 Faulty components shall be repaired / replaced with similar quality spare-parts in good working condition. Missing components, consumables, body-parts, etc., may be supplied and installed at additional cost approved by the KFC, which would be paid in addition to the ASC charges, if required so. With respect to the AMC all spares components cost beared by the vendor itself.

10.2 Response-time shall not exceed two hours. Any service related issue reported shall be attended within four hours of reporting. Otherwise reverse charges will be applicable with `100/hour from the service provider and the same will be deducted from the next bill.

10.3 Replacement of equipment of assets listed in Annexure - I.1.

If any of the equipment / components thereof cannot be rectified, the service providers shall provide a permanent replacement of equivalent or compatible higher model of the same make in lieu.

10.4 The selected agency shall provide technical/maintenance support to KFC the contract period:-

10.4.1 Preventive maintenance support shall be provided periodically (once in every month).

10.4.2 Remedial (breakdown) maintenance support shall be provided throughout the KFC‟s working days and as per the KFC‟s requirement.

10.4.3 AMC/ASC will cover monthly preventive maintenance and breakdown maintenance of all components mentioned in the Annexure-I.1. A monthly report showing status of complaints reported by KFC may be submitted to concerned location.

10.5 In case of any problem resolution, a detailed analysis of failure should be conducted to avoid any similar failure in future.

10.6 The selected agency will also nominate a supervisor who will visit KFC Systems Department whenever required to resolve outstanding problems and/or issues in consultation with KFC officials.

10.7 The maintenance agency shall provide a clear-cut escalation matrix to the DGM(Sys), Systems Department.

10.8 If any errors are observed in error log, the selected agency should analyze them in detail and carry out necessary activities to eliminate them as part of preventive maintenance.

10.9 Quarterly Preventive Maintenance (PM) report, which highlights the findings & follow-up actions, will be submitted to the DGM(Sys), Systems Department within one week.

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10.10 The selected agency will carry out quarterly preventive maintenance including functional checking; necessary arrangements for vacuum cleaning and exterior / interior cleaning of equipment mentioned in Annexure – I.1.

10.11 Re-installation/recovery of operating system may be done, if required, after taking user data backup and noting down IP No, Device Name/Number, License Key of software and any other information. If a system require re-installation all the existing software may be re-installed, network should be configured. Additional software installed should be with the permission of System department. No pirated software should be installed.

10.12 The successful bidder shall provide necessary support for maintaining virus free computer environment.

10.13 Service for Computer/Server with System on Linux platform.

One Backup Server with Linux O/S is available in Erankulam Branch Office Service to be provided is highly critical. Complaints reported must be resolved immediately. Technician attending the calls must be expert in Configuration, installation ,user creation, file operation, Printer installation etc under Linux environment. Vendor may provide a technician capable of attending these type of calls.

10.14 The selected agency should move hardware from one department to another department or within a department, if needed. No charge would be paid for this transaction.

10.14 No charge will be admissible for loading/unloading/transportation for the hardware taking for repair/replacement.

10.15 Necessary Networking support may be provided, if required, without my additional cost. Every new installation/re-installation should be made available with new LAN/WAN/Internet connectivity.

10.16 AMC/ASC provider should responsible to claim replacement warranty Item coming under warranty period, warranty items highlighted in the Annexure-1.1.( i.e Mother Board/SMPS/Cabinet/Processer ).

11 Period of AMC/ASC will be for one year from the date specified in the Work Order.

12 KFC may, in its own discretion, add more equipment to the AMC/ASC list or withdraw some or all the equipment from AMC/ASC. In such cases, payment shall be made/ adjusted on a pro-rata basis of the rates agreed to in the tender for similar equipment.

13 KFC shall not be responsible for damages of any kind of mishap/injury/accident caused to any staff / anyone engaged by the AMC/ASC Provider while performing duty in KFC‟s premises. All liabilities, legal or monetary, shall be borne by the AMC/ASC Provider. The AMC/ASC Provider will be solely responsible for compliance of all relevant labour / employment laws being in-force from time to time.

14 No advance payment, in any case, would be made to the firm.

15 In case the AMC/ASC Provider backs out of the contract midstream, without explicit consent of the KFC , the security deposit will stand forfeited.

6

16 The prospective bidders can depute an authorized representative for verifying the configuration and condition of the equipment. They may contact DGM(Systems), Head Office, KFC – 9496030127 / 0471-2737520 for the same.

17 Proposal Format

17.14 Two covers, one „Techno Commercial Offer along with Required EMD‟ envelope super scribing “Technical Bid” (Cover I) and the other one with the Financial Offer super scribing “Financial Bid” (Cover II) shall be enclosed separately

17.15 The Techno-Commercial proposal may contain:

17.15.1 the Demand Draft in favor of “Kerala Financial Corporation” payable at Thiruvananthapuram for EMD of Rs.35,000/-

17.15.2 list containing cost of spares/components and their quantity kept for each category of items as listed in Annexure-II.1.

17.15.3 copies of testimonials to confirm the responsiveness and quality of service offered

17.2.4 Copy of PAN/TAN/GST Service Tax Registration.

17.15.4 Information sheet as per Annexure I duly filled after affixing signature and office seal on both pages.

17.15.5 Audited balance sheet for FYs 2013-14, 2014-15 and 2015-16 should be submitted. Provisional balance sheet for FY 2016-17 may also be enclosed.

17.15.6 Bidder should submit the ISO 9001:2000/2008 certification, if any, covering Computer Maintenance and Repair services /Computer Facilities Management Services.

17.15.7 The Financial Offer as per Annexure-II may contain rates both in numerical value and in words. The rate and amount quoted should be exclusive of all expenses such as all duties, taxes, freight, insurance, cost of spares, labour charges and other incidental expenses for delivery, installations, repair, replacement and maintenance of the installations at the given locations. All the Individual components/spares quantity & cost for each category of items as listed in Annexure-I.1 should be submitted along with the financial offer. No amount will be paid extra on any account.

17.29 Any other supporting document as per this tender.

18 The Technical Bid and Commercial Bid shall be submitted in the format given in Annexure I.1 to Annexure 1.6 and Annexure- II.1 to Annexure – II.5 respectively and they shall be signed by the authorized signatory of the Bidder.

18.14 Copy of the authorization letter from the Chief Executive/Governing Board of the Bidder shall be enclosed.

19 Technically qualified and commercially responsive lowest offers will be considered for award of the contract. However, the KFC reserves the right to reject all or any of the offers

7

of the Bidder without assigning any reason. No claim or complaint in this regard will be entertained by KFC. The Managing Director, KFC, also reserves the right to increase or decrease the quantity of items and / or to select and include such items only from the bid while awarding the contract.

20 Tie breakers in case of identical Bids :If rates are found to be identical for any

item/product by more than a firm, preference will be given to firm with highest turnover in financial year 2016-17 (audited).

21 Qualification of technician for attending complaints listed in Annexure-I.1.The person should have a Diploma (3 years full time)/Engineering degree (4 years full time) holder from any recognized university with minimum 2 year of experience in repairing of servers. The agency should submit the list of technicians along with qualification and experience in the Annexure- I.4.

22 The technicians/engineer listed in Annexure- I.4 normally will not change and in case of change the prior approval of KFC should be obtained in writing.

23 The selected agency will not outsource the contract either partially or fully to any third party.

24 The selected agency will indemnify the KFC against any claim, loss, damage occurred, or caused to the KFC due to willful acts or omissions or carelessness or negligence of its engineers/supervisors, while on duty.

25 The Selected agency should maintain a good cooperation with the existing service provides in KFC on LAN/WAN/WiFi/Broadband/Last mile connection, Application/DB/VC/AV/Mail server management and other AMC/ASC providers. Failure or shifting of any assigned work with respect to this AMC/ASC/agency‟s responsibility to anyone else would be treated as dishonor of contractual obligations. In case of any dispute with any other service provider, the matter should be referred to DGM(Sys), Systems Department, KFC.

26 KFC also reserves the right to ask the Agency to replace the engineer from the site/service

with immediate effect, if his behavior / performance is not up to the mark and / or found indulging in unlawful activities. Agency shall immediately comply with such instructions.

27 Conditional quotations not accompanied with the required documents will be rejected forthright.

28 KFC shall have right to issue addendum to tender document to clarify, amend, modify, supplement or delete any of the conditions, clauses or items stated therein. Each addendum shall form a part of the original invitation to tender.

29 Signed copy of the tender document with each page duly signed by the authorized official of the bidder should be submitted as a token of acceptance of the terms and conditions.

30 The Selected agency should submit a copy of the concerned extract of the company resolution as proof by whom to be authorized to sign the Agreement at the time of finalization of AMC/ASC.

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31 Terms of Payment.

31.1.1 In case of ASC cost of the components for the equipment listed in Annexure -I.1 should be submitted along with the offer by the vendor. Payment for the component replaced may be claimed based on cost given in this list. If there is any change in Component price (+/-) it may be updated and get it approved from KFC on quarterly basis in advance. The Component price submitted should be competitive with the market cost. If it is found out at a later stage that the service provider has charged more than the market cost, it will be adjusted from the SD. Similarly addition of new item(s), if any, made by KFC should covered under ASC and accepted by the selected agency. Additional amount for the same may be charged on pro-rata basis as per the price approved by KFC. In case of AMC all components cost should be beared by the vendor itself.

31.2 The rates once approved will not be enhanced by the KFC in any case during the period of the contract for the assets shown in Annexure –II.1.

31.3 Payment will be made quarterly on submission of the following

31.3.1 Bill based on the yearly contract value.

31.3.2 Claim for cost of the spares ,if any, may be shown separately(Location-wise).

31.3.3 (a)satisfactory performance/completion report and (b) Work completion certificate countersigned by the System department as per the service related points under 10 (Details of support service and time limits allotted to attend / rectify the issues.) above.

31.3.4 All the papers with respect to AMC/ASC in Zonal/Branch Office should be countersigned by Zonal/Branch Head of the Office.

31.3.5 All the papers with respect to Head Office should be countersigned by DGM(S)/AGM(S).

31.4 The items under the AMC/ASC are classified based on the criticality as Critical, Medium and Basic components. The critical items are to be replaced / repaired within 24 hours failing which 0.1% of the order value will be deducted. For „Medium‟ item the repairing / replacement period is 48 hours and penalty for non-compliance is 0.05% of the order value. For „Basic‟ item service the repairing / replacement time is 5 days & penalty is 0.02% of the order value.

31.5 The applicable TDS will be deducted from the payments made by Corporation.

32 Taxes.

Taxes shall be deducted from the successful Contractor‟s payment as per Government Rules. Tax Deduction Certificate shall be issued on demand.

33 Deletion of Hardware from the list.

In the event an asset is found as unusable it may be removed from the list (ie Annexure I.1). The ASC value of the removed item should be deducted while preparing the next quarterly bill onwards.

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34 Completion, Extension & Termination of AMC/ASC.

34.1 Period of AMC/ASC is for one year from the date of finalization/taking over of equipment of AMC/ASC. A written request to renew AMC/ASC for further year must be submitted by the selected agency along with Balance Sheet of the previous Financial year. AMC/ASC will be renewed for another year subject to the satisfactory performance of the agency and approval by MD of the Corporation..

34.2 The extension of AMC/ASC is considered if the service is satisfactory in all respect to KFC. The decision of The Managing Director, KFC in this regard shall be final.

34.3 It shall be open to the agency to terminate this agreement any time by giving three months‟ advance notice to KFC, in writing.

34.4 In case the vendor fails to provide satisfactory level of maintenance and/or the calculated damages in any month exceeds 20% of the monthly maintenance charges, KFC reserves the right to serve a minimum of 7 days‟ notice and terminate the contract. In this connection the decision of KFC shall be final and binding on the AMC/ASC Provider.

35 Arbitration.

35.1 In matters of dispute, the decision of the The Managing Director of KFC shall be final and binding on all parties.

35.2 All cases / proceedings relating to any dispute or claim arising out of the tender shall be subject to the exclusive jurisdiction of the court at Thiruvananthapuram.

36 SCHEDULE OF EVENTS

36.1 Start date for issue of Tender Document on 24/05/2017

36.2 Last date/time for receipt of offers 02.00 PM on 08/06/2017..

36.3 Date/time for opening of Cover – I (Technical bid) in the presence of representatives of the Bidder – 03.00 PM on 09/06/2017.

36.4 Date/time for opening of Cover – II (Commercial Bid) in the presence of representatives of

the Bidder.-- 4.00 PM on 09/06/2017.

36.5 Place of opening - Head Office of KFC, Vellayambalam, Thiruvananthapuram.

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Annexure – I.1

Offer for comprehensive on-site AMC/ASC Support Services for Compute, Printers, Laptops,Networking & other Peripherals of KFC Head Office and all Zonal/Branch

Offices.

TECHNICAL BID – SHEET 1/6 List of items for ASC.

HEAD OFFICE

LIST OF DEVICES FOR 2017-2018 Total PC = 28

SL

No

ITEMS BRAND NAME PURCHASED

ON

SPECIFICATIONS

1 2 3 4 5 1

PC

IBM 01/08/2009 X SERIES 100 WIN

2 HCL 01/08/2009 HCL Intel C2D / HCL MONITOR

3 HCL 01/07/1995 HCL Intel C2D INFINITI

4 HCL 01/08/2009 HCL PC/KB/View sonic Monitor/Mouse


6 HP 16/08/2012 HP COMPAQ PRO 6200 7 HP 01/11/2011 HP COMPAQ 8100 ELITE

8 HP 25/02/2013 HP COMPAQ PRO 6300

9 HP 25/02/2013 HP COMPAQ PRO 6300

10 HP 25/02/2013 HP COMPAQ PRO 6300

11 HP 25/02/2013 HP COMPAQ PRO 6200 (MB) *


13 HP 01/11/2011 HP COMPAQ PC 8100 ELITE (MB) *



16 HP 18/08/2012 HP COMPAQ PRO 6200 / MONITOR

17 HP 18/08/2012 HP COMPAQ ELITE 6200 / HP MONITOR

18 HP 18/02/2011 HP COMPAQ PC 8100 ELITE

19 HP 18/02/2011 HP PC ELITE 8100 (MB) *


21 HP 01/11/2011 HP COMPAQ PC 6200 / HP MONITOR

22 HP 18/02/2011 HP COMPAQ PC 8100 ELITE (MB) * 23 SONY 14/10/2011 SONY VIO DESKOP

24 WIPRO 01/01/2009 INTEL DUAL CORE E-2180, 5”LCD (MB) * 25 DELL 31/03/2012 DELL PC INSPRION / DELL MONITOR


27 HP 18/08/2012 HP COMPAQ PRO6200 / VIEWSONIC

28 DELL 21/07/2014 DELL ALL IN ONE PC 20-3048

11

PRINTERS = 25

29

PR

INT

ER

S

HP 12/12/2011 HP LJ P1007

30 HP 17/06/2013 HP 1020 Plus 31 HP 13/06/2008 HP M1005 MFP

32 HP 13/06/2008 HP M1005 MFP 33 HP 04/10/2011 HP COLOUR Jet CP1215

34 HP 19/07/2007 HP LJ 1020 PLUS

35 HP 19/07/2007 HP LJ 1020

36 HP 19/11/2007 HP LJ 1020

37 HP 31/03/2008 HP 1020 38 HP 13/03/2008 HP M1005 ALL IN ONE

39 HP 28/11/2007 HP L J 2055dn :NWP

40 HP 19/07/2007 HP LJ 1020 41 HP 28/11/2007 HP LJ 2055DN NW

42 HP 19/11/2009 HP 1020

43 HP 01/02/2010 HP L J 2015dn NWP

44 HP 01/07/2013 HP LASREJET PRO M401dn 45 HP 11/10/2013 HP LASERJET M1136 MFP

46 HP 01/07/2013 HP LASERJET M1136 MFP

47 HP 01/07/2013 HP LASERJET PRO M400dn 48 HP 01/07/2013 HP LASERJET PRO M400dn


50 HP 04/04/2016 HP 126 DN SCANNER/COPIER 7/4/2016

51 HP 19/10/2011 HP PHOTO SMART WIRELESS E-ALL-IN-ONE B110 PRTR

52 HP 12/12/2015 HP LASERJET PRINTER 401 DN1 YR 12/12/2016

53 HP 06/03/2013 HP 3525 DESKJET INK PRINTER

SCANNER = 7 54

SC

AN

NE

RS

HP 17/07/2013 HP SCANJET 200

55 HP 17/07/2013 HP SCANJET 200

56 HP 17/07/2013 HP SCANJET 200

57 HP 17/07/2013 HP SCANJET 200

58 HP 17/07/2013 HP SCANJET 200

59 HP 17/07/2013 HP SCANJET 200

60 HP 21/11/2015 HP SCANJET 200

12

LAPTOP = 20

61 L

AP

TO

P

APPLE 01/01/2012 APPLE MAC BOOK 13 INCH

62 SONY 11/10/2013 SONY VIO 63 DELL 01/08/2008 DELL

64 HP 01/12/2009 HP LAPTOP PRO BOOK 4310 S 65 HP 01/06/2011 HP PRO BOOK 4420 S Intel Core

66 HP 14/06/2011 HP PRO BOOK 4420 S Intel Core



69 SONY VIO 21/12/2007 SONY VIO CORE 2 DUO LAPTOP 70 HP 15/05/2009 HPCOMPAQ 6530S


72 LENOVO 01/09/2008 LENOVO 4026 73 LG 01/08/2008 LG XNOTE R40

74 LG 01/03/2008 LG LX NOTE ED500

75 SONY 11/10/2013 SONY VIO

76 DELL 29/10/2012 DELL VOSTRO 1450 77 DELL 29/01/2016 DELL

78 DELL 29/01/2016 DELL

79 DELL 29/01/2016 DELL 80 MAC 20/10/2016 MAC MBP 13' RETINA CORE I 5 (1 YR 19/10/2017)

NET WORK RACK TOTAL = 4

81

Network

Switch & its

connections

Location:

HO Library

30/08/2009 Digisol 16 Port DGFS 1016D

82

Location:

TVM BO,Near

to staircase

30/08/2009 Dlink 24 Port DSE1224

83 Location:

A/cs - 2nd Flr

30/08/2009 Dlink 24 Port DSE1224

84 3rd Floor 30/08/2009 Dlink 24 Port DSE1224

Note: * (MB) Mother Board/Cabinet/SMPS/PROCESSER Replaced

13

KOLLAM

LIST OF DEVICES FOR 2017-2018

SL

No

ITEMS BRAND

NAME

PURCHASED

ON

SPECIFICATIONS

1 2 3 4 5 1 LAPTOP HP 01/03/2011 HP PRO BOOK 4420S 2 PC HP 01/03/2011 HP COMPAQ ELITE 8100 3 PC HP 01/03/2011 HP COMPAQ 6005 PRO 4 PC HP 01/03/2011 HP COMPAQ 6005 PRO 5 PC HP 01/03/2011 HP COMPAQ 6005 PRO 6 PC HP 01/03/2011 HP COMPAQ 6005 PRO (MB) *

7

THIN

CLIENT ASUS 01/04/2009 ASUS 8 PC HP 01/01/2007 COMPAQ PRESARIO 9

PRINTERS

HP 01/03/2011 HP LASERJET 2055 DN 10 HP 01/01/2009 HP LASERJET 1008 11 HP 01/06/2013 HP LASERJET 1020 PLUS 12 HP 01/01/2009 HP LASERJET 1018 13 HP 01/06/2013 HP LASERJET M1136 MFP 14 HP 01/06/2010 HP LASERJET M1005 MFP


THIRUVANANTHAPURAM


SL

No


ON

SPECIFICATIONS

1 2 3 4 5 1 LAPTOP HP 01/03/2011 HP PRO BOOK 4420 S 2

PC

HP 01/03/2011 HP COMPAQ 8100 ELITE 3 HP 01/03/2011 HP COMPAQ 6005 PRO (MB) * 4 HP 01/03/2011 HP COMPAQ 6005 PRO 5 HP 01/03/2011 HP COMPAQ 6005 PRO 6 HP 01/03/2011 HP COMPAQ 6005 PRO 7 HP 01/03/2011 HP COMPAQ 6005 PRO (MB) * 8 HP 18/02/2011 HP PC COMPAQ 8100 (MB) * 9

PRINTER

HP 01/06/2013 HP LASERJET M1136 MFP 10 HP 13/08/2015 HP LJ PRO 400 MFP

11 HP 01/06/2013 HP LASERJET 1020 PLUS 12 HP 01/01/2009 HP LASERJET P 1008 13 HP 13/08/2015 HP LASERJET 401 DN 14 HP 29/02/2016 HP LASERJET 403 DN


14

PATHANAMTHITTA

LIST OF DEVICES FOR 2017-2018 SL

No


ON

SPECIFICATIONS

1 2 3 4 5 1 LAPTOP HP 01/03/2011 HP-ProBook 4420 s 2

PC

HP 01/03/2011 HP Compaq 8100 Elite

3 HP 01/03/2011 HP-Compaq 6005

4 HP 01/03/2011 HP-Compaq 6005

5 HP 01/03/2011 HP-Compaq 6005 6 HP 01/03/2011 HP-Compaq 6005

7 HP 01/03/2011 HP-Compaq 6005 8

Printers

HP 01/03/2011 HP LASERJET 2055DN

9 HP 01/03/2008 HP LJ 1018


11 HP 01/06/2013 HP LASERJET 1020 PLUS

12 BROTHER 01/06/2014 BROTHER MFC 7360

KOTTAYAM


SL

No

ITEMS BRAND

NAME

PURCHASED

ON

SPECIFICATIONS

1 2 3 4 5 1 Laptop HP 01/03/2011 HP PRO BOOK 4420 2

PC

HP 01/03/2011 HP 8100 ELITE DESKTOP 3 HP 01/03/2011 HP COMPAQ 6005 PRO 4 HP 01/03/2011 HPCOMPAQ 6005 PRO (MB)* 5 HP 01/03/2011 HPCOMPAQ 6005 PRO 6 HP 01/03/2011 HPCOMPAQ 6005 PRO 7 WIPRO 01/12/2008 WIPRO (MB) * 8

PRINTERS

HP 01/03/2011 HP LASERJET 2055DN N/W 9 HP 01/06/2013 HP LASERJET M1136 MFP

10 HP 01/06/2013 HP LASERJET 1020 PLUS 11 HP 01/09/2014 HP LASERJET 1020 PLUS 12 HP 18/08/2015 HP LASERJET 401 N/W


15

ALAPPUZHA


SL

No

ITEMS BRAND

NAME

PURCHASED

ON

SPECIFICATIONS


PC

HP 01/03/2011 HP COMPAQ ELITE 8100 3 HP 01/03/2011 HP COMPAQ 6005 PRO(MB) 4 HP 01/03/2011 HP COMPAQ 6005 PRO(MB) 5 HP 01/03/2011 HP COMPAQ 6005 PRO 6 HP 01/03/2011 HP COMPAQ 6005 PRO 7 COMPAQ 01/03/2011 Compaq Presario Nano 8

PRINTERS

HP N/W 03/03/2011 HP LASERJET P2055dn 9 HP 01/06/2013 HP LASERJET 1020 PLUS

10 HP 01/06/2013 HP LASERJET 1136 MFP 11 HP HP LASERJET 1018 12 HP HP LASERJET 1108


KATTAPPANA


SL

No

ITEMS BRAND

NAME

PURCHASED

ON

SPECIFICATIONS

1 2 3 4 5 1 LAPTOP HP 01/03/2011 HP PRO BOOK 4420

2

PC

HP 01/03/2011 HP Compaq 8100 Elite

3 HP 01/03/2011 HP Compaq 6005 pro

4 HP 01/03/2011 HP Compaq 6005 pro

5 HP 01/03/2011 HP Compaq 6005 pro

6 HCL HCL,INFINITI PRO

7

PRINTERS

HP 01/03/2011 HP LASERJET 2055DN 8 HP 01/06/2013 HP LASERJET M1136 MFP 9 CANNON 01/07/2008 CANNON LASERJET IP 2900 10 HP 01/06/2013 HP LASERJET 1020 PLUS

16

THODUPUZHA


SL

No

ITEMS BRAND

NAME

PURCHASED

ON

SPECIFICATIONS

1 2 3 4 5 1 LAPTOP HP 01/03/2011 HP PRO BOOK 4420 S

2

PC

HP 01/03/2011 HP Comaq 8100 3 HP 01/03/2011 HP Compaq 6005 (MB) * 4 HP 01/03/2011 HP Compaq 6005 (MB) * 5 HP 01/03/2011 HP Comaq 6005 6 HP 01/03/2011 HP Compaq6005 7 local Brand 01/06/2007 P4 Dual core 8 PRINTERS HP 01/03/2011 HP LASERJET 2055DN

9 HP 01/06/2013 HP LASERJET M1136

10 HP 01/06/2013 HP LASERJET 1020 +

11 HP 01/12/2010 HP OFFICEJET J3508

12 HP 18/08/2015 HP LASERJET 401 DN


ERNAKULAM


SL

No

ITEMS BRAND

NAME

PURCHASED

ON

SPECIFICATIONS

1 2 3 4 5 1 LAPTOP HP 01/03/11 HP PROBOOK 4420 2

PC

HP 01/03/2011 HPCompak8100 Elite

3 HP 01/03/2011 HPCompak6005 4 HP 01/03/2011 HPCompak6005 5 HP 01/03/2011 HPCompak6005 6 HP 01/03/2011 HPCompak6005 7 ACER 01/01/2007 ASPIE3585K 8 ACER 01/08/2009 ACER power series

9 SERVER IBM 31/12/2007 IBM X3400/VIEW SON MOT 10

PRINTERS

HP 01/03/2011 HP LASERJET 2055DN 11 HP 01/05/2007 HP DJ F 380 A-I-O Printer

12 HP 01/06/2013 HP LASERJET 1136 MFP

13 HP 01/06/2013 HP LASERJET 1020 PLUS 14 HP 01/06/2013 HP LASERJET 1018

15 HP 18/08/2015 HP LASERJET PRO 401 DN 16 HP 18/06/2008 HP LASERJET P 1007

17

PERUMBAVOOR


SL

No

ITEMS BRAND

NAME

PURCHASED

ON

SPECIFICATIONS

1 2 3 4 5 1

PC

HP 01/03/2011 HP COMPAQ 8100 ELITE

2 HP 01/03/2011 HP COMPAQ 6005

3 HP 01/03/2011 HP COMPAQ 6005 4 HP 01/03/2011 HP COMPAQ 6005

5 HP 01/03/2011 HP COMPAQ 6005 6

PRINTERS

HP 01/03/2011 HP LASERJET 2055DN 7 HP 01/06/2013 HP LASERJET M1136 MFP 8 HP 01/06/2013 HP LASERJET 1020 PLUS 9 HP 18/08/2015 HP LASERJET 401 DN

THIRISSUR


No

ITEMS BRAND

NAME

PURCHASED

ON

SPECIFICATIONS


PC

HP 01/03/2011 HP COMPAQ ELITE 8100 (MB) * 3 HP 01/03/2011 H PCOMPAQ 6005 PRO 4 HP 01/03/2011 H PCOMPAQ 6005 PRO 5 HP 01/03/2011 H PCOMPAQ 6005 PRO 6 HP 01/03/2011 H PCOMPAQ 6005 PRO 7 HP 01/03/2011 H PCOMPAQ 6005 PRO 8

PRINTERRS

HP 01/03/2011 HP LASERJET 2055DN N/W 9 HP 01/06/2013 HP LASERJET M1136 MFP

10 HP 01/06/2013 HP LASERJET 1020 PLUS


18

PALAKKAD


SL

No

ITEMS BRAND

NAME

PURCHASED

ON

SPECIFICATIONS


2

PC

HP 01/03/2011 HP 8100 ELITE DESKTOP(MB) * 3 HP 01/03/2011 HP COMPAQ 6005 PRO 4 HP 01/03/2011 HP COMPAQ 6005 PRO 5 HP 01/03/2011 HP COMPAQ 6005 PRO 6 WIPRO 01/12/2008 WIPRO PENTIUM DUAL CORE 7

PRINTERS

CANNON 01/06/2008 LBP 2900B 8 HP FLATBED SCANNERJET G-2410 9 HP 01/06/2013 HP LASERJET M1136 MFP

10 HP 01/06/2013 HP LASERJET 1020 PLUS 11 CANON 21/10/2010 LBP 2900B


MALAPPURAM


SL

No

ITEMS BRAND

NAME

PURCHASED

ON

SPECIFICATIONS


2

PC

HP 01/03/2011 HP 8100 ELITE DESKTOP 3 HP 01/03/2011 HP COMPAQ 6005 PRO 4 HP 01/03/2011 HP COMPAQ 6005 PRO (MB) * 5 HP 01/03/2011 HP COMPAQ 6005 PRO 6 HP 01/03/2011 HP COMPAQ 6005 PRO 7 DELL 01/01/2011 DELL 18.5 TFT 8

PRINTERS

HP 01/03/2011 HP LASEERJET 2055DN 9 HP 01/06/2013 HP LASERJET M1136 MFP 10 HP 01/06/2013 HP LASERJET 1020 PLUS


19

KOZHIKODE


SL

No


ON

SPECIFICATIONS

1 2 3 4 5 1 LAPTOP HP 01/03/2011 HP PRO BOOK 4420 2

PC

HP 01/03/2011 HP COMPAQ 8100 ELITE 3 HP 01/03/2011 HP COMPAQ 6005 PRO (MB) *

4 HP 01/03/2011 HP COMPAQ 6005 PRO (MB) * 5 HP 01/03/2011 HP COMPAQ 6005 PRO (MB) * 6 HP 01/03/2011 HP COMPAQ 6005 PRO

7 HP 01/03/2011 HP COMPAQ 6005 PRO 8 HP 01/03/2011 HP COMPAQ 6005 PRO 9 HP 01/03/2011 HP COMPAQ 6005 PRO 10

PRINTERS

HP 01/03/2011 HP LASERJET 2055DN 11 HP 01/06/2013 HP LASERJET M1136 MFP 12 HP 01/06/2013 HP LASERJET 1020 PLUS 13 HP 18/08/2015 HP LASERJET 401 N/W


WAYANAD


SL

No

ITEMS BRAND

NAME

PURCHASED

ON

SPECIFICATIONS


2

PC

HP 01/03/2011 HP COMPAQ 8100 ELITE

3 HP 01/03/2011 HP COMPAQ 6005 PRO (MB) * 4 HP 01/03/2011 HP COMPAQ 6005 PRO 5 HP 01/03/2011 HP COMPAQ 6005 PRO

6 Local 01/11/2010 Assembled , Samsung

7

PRINTERS

HP 01/03/2011 HP LASERJET 2055 DN 8 HP 01/06/2013 HP Laserjet M1136MFP

9 HP 01/06/2013 HP Laserjet 1020 PLUS

10 HP 18/08/2015 HP LASERJET 401DN N/W


20

KANNUR


SL

No


ON

SPECIFICATIONS

1 2 3 4 5 1 LAPTOP HP 01/03/2011 HP PRO BOOK 4420 S. 2

PC

DELL 01/06/2010 Dell - Intel atom processor. 3 HP 01/03/2011 PC- HP Compaq 8100 ELITE

4 HP 01/03/2011 PC-HP COMPAQ 6005 PRO (MB) *



7 HP 01/03/2011 PC-HP COMPAQ 6005 PRO

8 ACER 01/07/2007 PC Acer Power SERIES 9

PRINTER

HP 01/03/2011 HP LASERJET 2055DN 10 HP 01/02/2008 HP LASERJET 1020 11 HP 01/06/2013 HP LASERJET M1136 MFP 12 HP 01/06/2013 HP LASERJET 1020 PLUS 13 HP 18/08/2015 HP LASERJET M401 N/W


KASARAGOD


SL

No

ITEMS BRAND

NAME

PURCHASED

ON

SPECIFICATIONS


PC

HP 01/03/2011 HP COMPAQ 8100 ELITE (MB) * 3 HP 01/03/2011 HP COMPAQ 6005 PRO (MB) * 4 HP 01/03/2011 HP COMPAQ 6005 PRO (MB) * 5 HP 01/03/2011 HP COMPAQ 6005 PRO 6 HP 01/03/2011 HP COMPAQ 6005 PRO 7 WIPRO WIPRO DESKTOP,WSG

8

PRINTERS

HP 01/03/2011 HP LASERJET 2055 DN 9 HP HP LASERJET 1018

10 HP 01/06/2013 HP LASERJET M1136 MFP 11 HP 01/06/2013 HP LASERJET 1020 PLUS 12 RICHO AFICIO MP1800 L2 13 HP 18/08/2015 HP LASERJET 401 DN


21

CENTRAL ZONAL OFFICE (EKM)


No


ON

SPECIFICATIONS

1 2 3 4 5 1 LAPTOP HP Laptop 01/03/2011 HP Pro Book 4420 2

PC HP 01/03/2011 HP Compaq Pro 6005

3 Lenovo 01/06/2007 Lenova PC , Pentium ® 4

PRINTERS Canon Image classMF 4450

5 HP Laserjet HP laser jet P 2015

NORTH ZONAL OFFICE(KKD)


SL

No

ITEMS BRAND

NAME

PURCHASED

ON

SPECIFICATIONS

1 2 3 4 5 1

LAPTOP

HP 01/03/2011 HP PRO BOOK 4420 S 2 LG 01/01/2011 LG LGRD 405 3 HP 01/03/2011 HP Pro Book 4420 4 PC ACER POWER SERIES 5

PRINTERS HP 01/06/2013 HP LASERJET M1136 MFP

6 HP 01/06/2013 DESKJET D2460

22

Annexure – I.2

TECHNICAL BID – SHEET 2/6

(INFORMATION SHEET – 1/ 3)

1. Name & Address of the Firm Telephone No., Fax & email:

Ph. No. Fax no Email id :

2. TAN: PAN: 3. Service Tax No: 4. GST No.

4. Name & Address of contact officials Contact Telephone No., Fax &

e-mail

Ph. No. Fax no Email id :

Ph. No.

Fax no

Email id :

5. Details of Support Arrangements:

(i) Methodology of Proposed Support Arrangement

(iii) Mean time assured (a) To redress the complaints on reporting, (b) To repair the equipment (c) To provide standby facility in case the fault cannot be rectified immediately.

23

Annexure – I.3 TECHNICAL BID – SHEET 3/6

(INFORMATION SHEET – 2/ 3)

Name and Address of Service Centres (Location wise) near the site from where AMC/ASC support would be arranged

Sl. No

Location Name Address

1 Trivandrum

2 Kollam

3 Pathanamthitta

4 Alappuzha

5 Kottayam

6 Kattapana

7 Thodupuzha

8 Ernakulam

9 Perumbavoor

10 Thrissur

11 Palakkad

12 Malappuram

13 Kozhikode

14 Wayanad

15 Kannore

16 Kasaragode

I declare that all the details furnished in the application are true and correct to the best of my knowledge and that in case of furnishing any false information or suppression of any material information would lead to rejection of application besides initiation of legal proceedings by the Corporation, if it deems fit. Signatures of authorized signatory: Name :

Designation :

Date:

Seal of Agency

[Copy of the authorization letter from the Chief Executive/Governing Board of the agency shall be enclosed.]

24

Annexure – I.4

TECHNICAL BID – SHEET 4/ 6

(INFORMATION SHEET - 3/3)

1. Experience /Projects Undertaken, if any, (please furnish details of three major clients and details of contact persons, for whom similar support service solutions were provided by the firm).

(1) Client:

Contact Person with Tel. No.

Project:

(2) Client:


Project:

(3) Client:


Project:

2. Expertise of the Proposed Service Team (please furnish details of staff members of the firm / other firms / consortiums possessing experience /expertise in providing similar solution).

(1) Staff strength Managerial: Technical: Total:

(2) Qualification-wise B.Tech/BE: Engg. Diploma: Other Specialists:

Grade-wise (Specify the Designation and Name of the Staff Members proposed for the Project) – additional sheets may be added if required

Name & Designation Qualification Certifications Skill Areas

25

Annexure – I.5

TECHNICAL BID – SHEET 5/ 6 CHECK LIST.

Sl No.

Description Yes/No Remarks

l1 2 3 4 1 Enclosed DD for EMD for

`35,000/-

2 Authorized Partner/ASP of CISCO,IBM,3COM,HP

Attach certified copy.

3 Technical Bid in the format Cover I

4 Commercial Bid in the format Cover II

5 Networking equipment design/maintenance attached for last 3 year

Attach relevant proof.

6 Proof of PAN registration No:……………..

7 Proof of TAN registration

8 Proof of GST registration

9 Service tax details

10 Availability of service center in Thiruvananthapuram. (Give address with contact person and phone numbers and email in separate sheet)

11 Balance Sheet for FY 2013-14 ( copy enclosed)




26

TECHNICAL BID - Sheet 6/6

13 ISO certification Attach copy.

14 Whether agency was blacklisted by KFC or any State/ Central Govt. organization/ PSUs

If Yes give details.

15 Annexure -III ASC amount filled?

16 Attached cost of spares for PC/Laptop/Printer/Scanner…..




I declare that all the details furnished in the application are true and correct to the best my knowledge and that in case of furnishing any false information or suppression of any material information would lead to rejection of application besides initiation of legal proceedings by the Corporation, if it deems fit.

Signatures of authorized signatory: Name :

Designation :

Date:

Seal of Agency

[Copy of the authorisation letter from the Chief Executive/Governing Board of the agency shall be enclosed.]

27

ANNUEXURE-II

SUMMARY 2017-2018

SL.

NO

LOCATION AMC

AMOUNT ASC

AMOUNT

1 2 3 4

1 HEAD OFFICE 0 0

2 THIRUVANANTHAPURAM 0 0

3 KOLLAM 0 0

4 PATHANAMTHITTA 0 0

5 KOTTAYAM 0 0

6 ALAPPUZHA 0 0

7 KATTAPPANA 0 0

8 THODUPUZHA 0 0

9 ERNAKULAM 0 0

10 PERUMBAVORR 0 0

11 THIRISSUR 0 0

12 PALAKKAD 0 0

13 MALAPURAM 0 0

14 KOZHIKODE 0 0

15 WYANAD 0 0

16 KANNUR 0 0

17 KASARAGOD 0 0

18 CENTRAL ZONAL OFFICE (EKM) 0 0

19 NORTH ZONAL OFFICE(KKD) 0 0

TOTAL 0 0

28

Annexure – II.1

Offer for comprehensive on-site AMC/ASC Support Services for Computer, Pinters ,Laptops, Networking & other Peripherals of KFC, Head Office and its Branch/Zonal Offices.

Offices (Financial Bid – Sheet: 1/5)

From,

…………………………………………..…..

……………………………….………….…..

…………………………..…………………..

(Annexure - III.xls) should be filled and attached as financial bid.

Summary of Financials*

Sl.

No

KFC OFFICE LOCATIONS

AMC RATE ASC RATE

Amount Tax, if

any

TOTAL

In figures

Amount Tax, if

any

TOTAL

In figures 1 Trivandrum

2 Kollam

3 Pathanamthitta

4 Alappuzha

5 Kottayam

6 Kattapana

7 Thodupuzha

8 Ernakulam

9 Perumbavoor

10 Thrissur

11 Palakkad

12 Malappuram

13 Kozhikode

14 Wayanad

15 Kannore

16 Kasaragode

17 Head Office

18 Central Zonal Office(EKM)

19 North Zonal office (Koz)

Grand Total

AMC Grand Total (In words)……………………………………………………………….

ASC Grand Total (In words)……………………………………………………………….

(Total may be taken from Summary Sheet of Annexure III.xls)

In case of a mismatch in the amount mentioned in Figures and Words, the amount mentioned in

words shall be considered as final.

29

Annexure – II.2

ASC

(Financial Bid – Sheet: 2/5) Cost of spares – Laptop

Cost of Spares for Laptop ( for I Quarter of ASC period).

Item Brand Cost Item Brand Cost

HDD

1

DVD R

1

2 2

3 3

Mother Board

1

DVD RW

1

2 2

3 3

KeyBoard- USB

1

LAN Card

1

2 2

3 3

Mouse - USB

1

WiFi PCB Card

1

2 2

3 3

Monitor – LED/LCD

1 Charging controller

1

2 2

3 3

Power Adapter

1

ChipsetH

1

2 2

3 3

RAM 2GB

1

Battery

1

2 2

3 3

Time required to deliver the spares ……. Days.

----------------------------------------------------------------------------------------------------------------- - Use additional sheet if required. - Use separate sheet for PC (Refer Annexure -1.1 for the Hardware used in KFC). - Refer Annexure -1.1 to get the Brand name of the PC already installed at KFC. - Rate of compatible spares can be given if original is not available. - Cost exclusive of all taxes may be given. - Update the cost quarterly, if there is any change.

30

Annexure – II.3 ASC

(Financial Bid – Sheet: 3/5) Cost of spares – Computer

Cost of Spares for Computer ( for I Quarter of ASC period).


HDD

1

CD RW

1

2 2

3 3

Mother Board

1

DVD RW

1

2 2

3 3

Keyboard

1

WI-FI dongle

1

2 2

3 3

Power Adaptor

1 LED/LCD

PANEL

1

2 2

3 3

Battery

1

DDR2 Memory

1

2 2

3 3

RAM 2GB

1

CPU FAN

1

2 2

3 3

LAN Card

1

SMPS

1

2 2

3 3


----------------------------------------------------------------------------------------------------------------- - Use additional sheet if required. - Refer Annexure -1.1 for the Hardware used in KFC. - Refer Annexure -1.1 to get the Brand name of the Laptop already installed at KFC. - Rate of compatible spares can be given if original is not available. - Cost exclusive of all taxes may be given. - Update the cost quarterly, if there is any change.

31

Annexure – II.4

ASC (Financial Bid – Sheet: 4/5)

Cost of spares – Printer/Scanner.

Cost of Spares for Printer/Network Printer/Scanner ( for I Quarter of ASC period).


Fuser Assembly

1 HP Scanner Main

Logic Board

1

2 2

3 3

HP Teflon

Sleeves

1 HP Scanner Unit

1

2 2

3 3

HP Scanner

Cable

1 Heating Element

1

2 2

3 3

HP Formatter

Board

1 Pick-up Roller

1

2 2

3 3

HP pressure

roller

1 HP Paper Feeder

1

2 2

3 3

HP Relay

1 DC Controller

1

2 2

3 3

HP Scanner

CCD Modules

& Cable

1 HP Gear Assembly

set

1

2 2

3 3


----------------------------------------------------------------------------------------------------------------- - Use additional sheet to include sufficient brands. - Use separate sheet for Printer/Network Printer Scanner etc. - Refer Annexure -1.1 to get the Brand name of the Printer already installed at KFC. - Rate of compatible spares can be given if original is not available. - Cost exclusive of all taxes may be given. - Update the cost quarterly, if there is any change.

32

Annexure – II.5

(Financial Bid – Sheet: 5/5)

To, The Managing Director Kerala Financial Corporation Vellayambalam, Thiruvananthapuram – 695033 Ph: 0471-2315891

Dear Sir,

With reference to the Annual Maintenance Contract(AMC)/ Annual Service Contract(ASC) of Computer, Printers,Laptops, Networking & other Peripherals, we underwrite / give firm commitment to maintain the equipment listed in annexure-I-I, during the period of one year from the date of issuing the work order , on the terms and conditions mentioned in your notice inviting tender dated 24/05/2017. We agree that the above price have been quoted after reading and understanding the complete tender documents.

We understand that in the event of our failure to honour our commitment or contractual obligations, we shall besides forfeiting our EMD/Security Deposit (Rs. 35,000/-), will also be liable for other penal (both civil and criminal) actions and for compensation to KFC of any loss as may be computed by KFC at its sole discretion.

Thanking You,

Yours faithfully,

(Authorised Signatory, Name and Designation) Signature with Seal [Copy of the authorization letter from the Chief Executive/Governing Board of the agency shall be enclosed]

33

Annexure – III

(Annexure-III .xls files will be uploaded) KFC Offices Location wise / Item wise Break up of AMC/ASC rates in .xls

34

Annexure - IV

ADDRESS OF KFC OFFICES LOCATIONS

Sl. No Locations Address

TEL PHONE

E-MAIL ID

Head Office & Branch Office, Thiruvananthapuram

SL. NO LOCATIONS ADDRESS TELEPHONE E-MAIL

1

2

Head Office(TVM)

Thiruvananthapuram

ASWATHY, Vellayambalam, Thiruvananthapuram-33

ASWATHY, Vellayambalam, Thiruvananthapuram-33

0471-2737520,523

0471-2318441

[email protected]

[email protected]

South Zone

3 Kollam A.G.C. Complex, Beach Road, Kollam – 691001 : 0474-2743769 [email protected]

4 Pathanamthitta Pazhamannil Jessy Towers, 1st Floor, Near Municipal Stadium,

Pathanamthitta-45

0468-2222718 [email protected]

5 Alappuzha Kumaranasan Smaraka Mandiram, 1st Flr , District Court Rd,

Mullackal, Alappuzha


6 Kottayam Geetha Trade Centre,East of YWCA,M.C. Rd, Kottayam-31.


Central Zone

7 Ernakulam Finance Towers, 1st Floor, Kaloor, Road, Ernakulam-682017.


8 Central Zonal Office Finance Towers, 1st Floor, Kaloor, Road, Ernakulam-682017.


9 Thodupuzha Pulimoottil Shopping Arcade, Muvattupuzha Rd,Thodupuzha- 84.


10 Kattappana Parakandathil Building, 2nd Flr, Puliyanmala Rd,Kattappana,

Idukki-685508


11 Perumbavoor S.N.D.P. Shopping Complex, P.P. Road, Perumbavoor-683542.


12 Thrissur 2nd Floor, Smart Centre, K M M Complex, Kokala Junction,

Thrissur-680020.


North Zone

13 Kozhikode Hotel Malabar Palace,Muthalakulam, Kozhikode -6730011.


14 North Zonal Office Parco Towers,PM Taj Road, SM Street,Kozhikode-673 001 0495-2725154 [email protected]

15 Palakkad 1st Floor, Century Complex, Matha Koil, St. Sultanpet, Palakkad-1


16 Malappuram Maliyekkal Building, Manjeri Road, Uphill, Malappuram-05.


17 Waynad 1st Floor, Trident Arcade, Panangode Rd, Kalpetta, Wayanad-21


18 Kannur Chandroth Complex, 1st Floor, Nathaji Road, Kannur-01,


19 Kasaragod High Lane Plaza, M.G. Road, Anebagilu, Kasaragod-671121


mailto:[email protected]









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