Ten Steps for Staff Buy-In Michael Stephens .
Dec 25, 2015
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- Slide 1
- Ten Steps for Staff Buy-In Michael Stephens www.tametheweb.com
- Slide 2
- Why are we doing this?
- Slide 3
- Plan for your Users User-centered planning Find new ways to deliver services that meet their needs Involve your users in planning from the beginning Ask them what they want - dont tell them what they need
- Slide 4
- OCLCs Perceptions Top three criteria respondents use for deciding which electronic source to use: Provides worthwhile information; Provides free information; Based on ease of use.
- Slide 5
- OCLCs Perceptions Reasons for never using the library website 1. Didn't know it existed 2. Other Web sites have better information 3. Can't find the Web site
- Slide 6
- OCLCs Perceptions Trends toward increased information self-service and seamlessness are clearly evident in the survey results.
- Slide 7
- OCLCs Perceptions 51% Have Used Instant Messaging 30% have never heard of online databases.
- Slide 8
- OCLCs Perceptions
- Slide 9
- Slide 10
- Meet the Gamers Got Game: How the Gamer Generation Is Reshaping Business Forever by John C. Beck & Mitchell Wade John C. Beck Mitchell Wade Meet the Gamers, Library Journal Gaming at Ann Arbor
- Slide 11
- http://www.flickr.com/photos/shifted/sets/378371/
- Slide 12
- Beck on Gamers & Boomers CREATE ZONES in your library EXPAND your AV collection KNOW each culture GO GLOBAL Be a GUIDE, not a boss PERSONALIZE your Web services Be ATTENTIVE http://www.oclc.org/news/publications/newsletters/oclc/2005/267/default.htm
- Slide 13
- Pew Study: Millennials Team Oriented Immersed in media & gadgets (thats mobile!) They use the Social Web (MySpace anyone?) Accept loss of privacy for accessibility Their learning is shaped by technology & collaboration
- Slide 14
- NextGen Library Users will be: Format agnostic Nomadic Multitasking Experiential Collaborative Integrated Principled Adaptive Direct Abram & Luther
- Slide 15
- 5 Factors to Consider Does it place a barrier between the user and the service? Is it librarian-centered or user-centered in conception, i.e. is it born from complaints from librarians about users? Does it add more rules to your bulging book of library rules, procedures and guidelines?
- Slide 16
- 5 Factors Continued Does it make more work for the user or the librarian? Does it involve having to damage control before you even begin the service? If so, you might want to rethink!
- Slide 17
- Ten Steps for Buy In
- Slide 18
- Listen
- Slide 19
- Involve Staff in Planning
- Slide 20
- Tell Stories
- Slide 21
- Be Transparent
- Slide 22
- Report & Debrief
- Slide 23
- Do Your Research First
- Slide 24
- You are not alone! Evidence-based decision making Resources abound Mine the Biblioblogosphere Talk to other librarians Field trip, anyone? What are successful libraries doing???
- Slide 25
- Manage Projects Well
- Slide 26
- Learn to have effective meetings Death by Meeting Patrick M. Lencioni Getting Things Done by David Allen Remember Parkinsons Law Establish a point person
- Slide 27
- #8 Train Your Staff
- Slide 28
- Training is a Foundation Delivered training in person, online, off-site Part of staff development Part of the culture - up and down A well-trained staff can carry your message to your users
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- Training Web 2.0 The Sandbox Why are we doing this? Emerging Technology Group ZEPHYR Time to plan innovation
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- Training 2.0 Experience Play Success Failure Many different ways to get to the end result
- Slide 32
- Let them Play!
- Slide 33
- Celebrate Successes
- Slide 34
- Breathe & Take Care of Yourself
- Slide 35
- Embrace Change & Learn Weve always done it this way Theres no time for that Never stop learning Challenge yourself
- Slide 36
- Thank You! Michael Stephens [email protected] AIM:mstephens7mac
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