Teleprime

~ Teleprime

~ Mission and Values~ Benefits and Solutions~ Case Studies~ Tips~ Network and Topology

Anup Manchanda, VP, Teleprime, [email protected], 847-252-7100X50

• Teleprime delivers best of class turn-key communication solutions for our clients. Our solutions enable our clients to respond at the speed of business, build stronger relationships, and reduce the costs associated with connecting to their customers.

Mission and ValuesTeleprime Mission StatementTeleprime is committed to deliver the best communication solutions for our clients by:

• Aligning around business objectives of our clients - revenue, cost, people and process.• Knowing that the best decisions balance thoughtfulness and speed. • Serving our clients with solutions that satisfy and exceed their communication needs.• Fostering creativity and innovation by working closely with IIT VoIP Labs to shape the future of communication.• Helping to improve our clients’ customer service, worker productivity and business efficiency.

Teleprime Values

• Embracing change for ourselves and our customers.• Creating a culture of unity and global community by acknowledging and supporting diversity.• Delivering for today and Innovating for tomorrow.• Respecting Individuals Knowledge and Nurturing Talent.• Enhancing the Quality of our work and our lives.

Why Engage Teleprime?

Focus on providing best of class turnkey solutions.Constant enhancement to product mix with best of class in new solutions.

• Over 1000 clients deployed with various solutions in over 80 countries.• Over 50 years of collective experience within company focusing on SMB VoIP

solutions.

Knowledge and Expertise

• Regular speaker at over 30 industry forums/conferences/seminars like Supercomm, IIT VoIP, ITEC etc. Access to SME in the industry.

• Assisted in the build up of VoIP Lab at IIT where new products are tested and validated before market introduction.

• Advisor to startups and innovators in building VoIP solutions for the marketplace.

Benefits and Solutions

– BenefitsBenefits Product/Services Product/Services– EliminateEliminate or or ReduceReduce communication costs. Small business IP PBX, Calling communication costs. Small business IP PBX, Calling

Card Platforms.Card Platforms.

– Establish Presence Establish Presence Social Media, LAN Infrastructure, IPTVSocial Media, LAN Infrastructure, IPTV

– Empower Empower Remote workers, branch offices Remote workers, branch offices

with integrated capabilities as main office. Small Business IP PBX, WiMax, Social Media. with integrated capabilities as main office. Small Business IP PBX, WiMax, Social Media.

– Improving Improving Efficiency and Productivity. Small Business IP PBX, WiMaxEfficiency and Productivity. Small Business IP PBX, WiMax

– Enhancement Enhancement of of new new features and functionalities. IPTV, WIMax, Social Media. features and functionalities. IPTV, WIMax, Social Media.

About

• In Business since 1992. Offices in IL, TX, GA, NJ, India.• Products and services include: Small Business IP PBX, Signaling gateway, SIP Trunking,

LAN infrastructure, WiMax, IPTV, Calling Card Platform, Social media etc.

• Channel partners with Cisco, Cbeyond, Clear, Encore, Epygi and 40 other partners.

• Solutions address Consumer, Enterprise/SMB, and Carrier markets.

• Constant enhancement to product mix with best of class in new solutions.

• Active participation in speaking at over 30 business forums and conferences.

Teleprime Approach~ Assess Needs and Discovery Process.~ On Going Interactive Discussion.~ Recommend and Implement Solutions.~ Refine and Revisit Gaps.

~ Address Communications Changes.

What is a Small Business IP PBX?

Telephone switch ideal for small business premises based

installations using best scenario for clients: Internet protocol(IP)

network connectivity and/or traditional telephone lines.

Benefits:

• Lower connectivity costs.• Improve efficiency and productivity with new calling features. • Leverage existing data bandwidth.

Target Market:

• SMB/Enterprise, SOHO, Companies with Multiple offices and remote workers.

What is SIP Trunking?

SIP trunk allows a company to replace the traditional fixed

PSTN lines with PSTN connectivity via a SIP trunking service

provider on the Internet

Benefits:

• Reduction of  recurring costs of separate PSTN and data circuits • Utilization of DID’s that allow each employee to have their own phone line;• Starting point for the entire breadth of real time communication possible with the

protocol, including IM, application sharing etc.

Target Market:

• SMB/Enterprise, SOHO, Companies with Multiple offices and remote workers.

What is LAN Infrastructure?

A Local Area Network (LAN) is a high-speed communications system designed to link computers and other data processing devices together within a small geographic area, such as a workgroup, department, or building.

Benefits:

• Increase efficiency exponentially in an office environment; • Provide the users with an easy to use central resource of all files • Increasing security and making it easier to collaborate on projects• Reduce Cost and Share resource.

Target Market:

• SMB/Enterprise, SOHO, Companies with Multiple offices and remote workers.

What is a Signaling Gateway?

A Signaling Gateway is a device that enables connectivity between different signaling networks by resolving signaling differences between legacy switches and new network equipment (such as VoIP Gateways).

Benefits:

• Increase revenue and profit by differentiating combined services.• Enable a phased network evolution.• Leverage investment in existing networks.

Target Market:

• Carrier Market

What is IPTV?

IPTV (Internet Protocol Television) delivers television programming via a

broadband connection using Internet protocols. It requires a subscription and IPTV

set-top box, and offers key advantages over existing TV cable and satellite

technologies. IPTV is typically bundled with other services like Video on Demand

(VOD), voice over IP (VOIP) or digital phone, and Web access, collectively referred to

as Triple Play.

Benefits:

• Higher quality and more interactive features.• Leverages the investment in your data network.• Industry standard based and does not compromise network security.

Target Market:

• SMB/Enterprise, SOHO, Companies with Multiple offices and remote workers.

What is Calling Card Platform?

A physical Telecom Platform and Soft-Switch providing a wide range of

telecoms services using both traditional telephone technology or VoIP. It

contains a real time billing engine which rates and bills and invoices calls,

and contains a payment gateway.

Benefits:

• High revenue and low maintenance.• Lower international calling costs.• Increase market share, reduce go to market time, decrease operating costs.

Target Market:

• Consumer, Distributors and Retail stores. SOHO.

Case Study

$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

$14,000

$16,000

Before After

Before

•10 Bills

•No Voicemail

•Truck roll out for MAC’S

•72 hour wait for MAC’s, support

After

•1 Bill

•Voicemail to Email

•Find me, follow me

•Remote support

•Less than 24 wait for MAC’s, support• $12,500- Equipment Cost

• ROI- 13 months (estimate)• Moved voice line to SIP trunk, Added IP-PBX, router, firewall,

Changed fax line used as redundant line

Retail Stores with 6 Different Locations and Corporate Office

Yearly Local, LD and internet cost

Case Study

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

Before After

Before•Inbound calling, outbound calling for appointment•Voicemail only access from office•After hours calls to answering service•Multiple calls to reach doctor

After•Voicemail to Email•One call to reach doctor•Find me, Follow me

•Remote support•Cost savings on answering service ($7000/yr)•$500 savings on internal office to office calling

Doctors Office with 2 Different Locations

• $2,100- Equipment CostHardware, Provisioning, Extended warranty

• ROI- Improved employee productivity, Increased client retention

Yearly Local, LD and internet cost

Case StudyOne Office with 3 local employees and 8 remote workers

Before• Yearly Local and

LD Cost- Varied• Multiple steps to

reach calling party

• Needed to contact remote workers for billing

• No direct contact to employees– Call cell phone– Email

After• Yearly Local and LD

Cost- Varied• SIP trunk; eliminate

remote office• Real time bill

management• Calls routed

automatically• DID’s allocate to

remote workers/road warriors

• Voicemail to email

• $2,000- Equipment Cost• Hardware, Provisioning, Extended warrant

Yearly Local, LD and internet cost

Yearly Local, LD and internet cost

PSTN for Remote Cell Phones

• Copyright © 2008, Teleprime Inc. – All rights reserved, Confidential Information

URL: www.teleprime.com 1305 Wiley Road Suite 102 Schaumburg IL 60173 Tel: 1-847-252-7100

[email protected]

Internet

2 SNOM 300 Remote Ex at

Pune

1- SNOM 360 ( Reception)

13- SNOM 300

30- PC/ Soft phone

USA Quadro 4X, CBY BVI

6 SIP Trunks

Ethernet Switch

India Quadro FXO , 6 PSTN

WAN

PC

PC

Quadro 16X

VPN

India and Paris Quadro’s, SIP – SIP

Calls

Paris Extensions

Company Network Topology

SIP calling setup between Quadro’s

Internet

PC / Soft phone

Quadro 4X

Quadro 2X

IP Phones

SIP

PSTN Lines

Shelcomm

Voxitas

Broad voice

Ethernet Switch

SIP

IP Phones

IP PSTN Lines

Voxitas

Broad voice

PC / Soft phone

India Site

SIP

Remote office US

Ethernet Switch

IP Phones

Schaumburg Site

PC / Soft phone IP Phones

Ethernet Switch

Quadro 2X

Voxitas

, Cbeyond

PC / Soft phone

IIT Site

SIP Quadro 2X

TIPS when deploying SIP Trunks/VoIP/PBX

~ Site survey

~ Analyze phone line needs~ Redundancy and Backup~ Network Assessment~ Cut over in Mid-week~ Training day before cut-over