Teleprime Marketing

Introduction

~ About~ Mission and Values~ Benefits and Solutions~ Case Studies~ Tips~ Network and Topology

Anup Manchanda, VP, Teleprime, [email protected], 847-252-7100X50

What We Do?

• Teleprime delivers best of class turn-key communication solutions for our clients. Our solutions enable our clients to respond at the speed of business, build stronger relationships, and reduce the costs associated with connecting to their customers.

Austin, TX

•Tier 1 Tech Support

•Carrier Sales

•US Sales Support

Edison, NJDevelopment

Atlanta, GA•Tier 1 Tech Support

Hyderabad, India

•Worldwide Tech Support

•International Sales Support

•Administrative Assistant

•In Business since 1992.

•Products/Services: Small Business IP PBX, Signaling gateway, SIP Trunking, LAN infrastructure, WiMax, IPTV, Calling Card Platform.

•Channel Partners: Cisco, Cbeyond, Clear, Encore, Epygi, and 40 other partners.

•Solutions address Consumer, Enterprise/SMB, and Carrier markets.

•Active participation in speaking at over 30 industry forums and conferences.

Who Are We?

Schaumburg, ILCorporate Office

South KoreaSales Office

BrazilSales Office

ArmeniaDevelopment

MiamiSales Office

Irvine, CADevelopment

Mission and Values

We are committed to deliver the best communication solutions for our clients by:

• Aligning around business objectives of our clients - revenue, cost, people and process.• Knowing that the best decisions balance thoughtfulness and speed. • Serving our clients with solutions that satisfy and exceed their communication needs.• Fostering creativity and innovation by working closely with IIT VoIP Labs to shape the future of communication.• Helping to improve our clients’ customer service, worker productivity and business efficiency.

We Value:

• Embracing change for ourselves and our customers.• Creating a culture of unity and global community by acknowledging and supporting diversity.• Delivering for today and Innovating for tomorrow.• Respecting Individuals Knowledge and Nurturing Talent.• Enhancing the Quality of our work and our lives.

Our Approach

~ Assess Needs and Discovery Process.~ On Going Interactive Discussion.~ Recommend and Implement Solutions.~ Refine and Revisit Gaps.

~ Address Communications Changes.

Why Engage Us?

Focus on providing best of class turnkey solutions.Constant enhancement to product mix with best of class in new solutions.

• Over 1000 clients deployed with various solutions in over 80 countries.• Over 50 years of collective experience within company focusing on SMB

VoIP solutions.

Knowledge and Expertise

• Regular speaker at over 30 industry forums/conferences/seminars like Supercomm, IIT VoIP, ITEC etc. Access to SME in the industry.

• Assisted in the build up of VoIP Lab at IIT where new products are tested and validated before market introduction.

• Advisor to startups and innovators in building VoIP solutions for the marketplace.

Austin, TXIndia

Nigeria

Japan

Brazil

Australia

New Zealand

FranceSchaumburg, IL

Vietnam

California

Customer Installs

MaineNew YorkNew Jersey

Atlanta, GA

South Korea

Canada

MexicoMiami

Norway

Spain

Ukraine

Pakistan

Mongolia

Indonesia

Malaysia

Dominican Republic

Argentina

Sweden

PolandUnited Kingdom

Taiwan

Philippines

Client’s Challenges

Web/Social Media

FB/LI Training

Phone IP PBX,

SIP Trunking

InternetWiMax, T1,DSL

Network LAN

Telepresence/Web

ConferenceIPTV, Webex

• EliminateEliminate or or ReduceReduce communication costs. communication costs.

• Establish Establish PresencePresence

• Empower Empower Remote workers, Remote workers, branch offices with branch offices with integrated capabilities as integrated capabilities as main office. main office.

• Improving Improving Efficiency and Efficiency and Productivity. Productivity.

• Enhancement Enhancement of of new new features and functionalities.features and functionalities.

Solutions

Products Small Business IP PBX(4-100 Users)

SIP Trunking(4-100 Users)

Description

Telephone switch ideal for small business premises based installations using best scenario for clients: Internet protocol(IP) network connectivity and/or traditional telephone lines.

SIP trunk allows a company to replace the traditional fixed PSTN lines with PSTN connectivity via a SIP trunking service provider on the Internet

Benefits•Lower Connectivity costs.

•Improve efficiency and productivity with new calling features.

•Leverage existing data bandwidth.

•Reduction of  recurring costs.

•Utilization of DID’s.

•Starting point for the entire breadth of real time communication.

Target Market

SMB/Enterprise, SOHO, Companies with Multiple offices and remote workers.

SMB/Enterprise, SOHO, Companies with Multiple offices and remote workers.

Products LAN Infrastructure(4 Users and Up)

Signaling Gateway

Description

A Local Area Network (LAN) is a high-speed communications system designed to link computers and other data processing devices together within a small geographic area, such as a workgroup, department, or building.

A Signaling Gateway is a device that enables connectivity between different signaling networks by resolving signaling differences between legacy switches and new network equipment (such as VoIP Gateways).

Benefits

•Increase efficiency exponentially

•Reduce Cost and Share resource

•Increasing security and making it easier to collaborate on projects

•Increase revenue and profit by differentiating combined services.

•Enable a phased network evolution.

•Leverage investment in existing networks.

Target Market

SMB/Enterprise, SOHO, Companies with Multiple offices and remote workers.

Carriers, ITSP’s, Phone and Data Companies.

Products IPTV Calling Card Platform

Description

IPTV (Internet Protocol Television) delivers television programming via a broadband connection using Internet protocols. IPTV is typically bundled with other services like Video on Demand (VOD), voice over IP (VOIP) or digital phone, and Web access, collectively referred to as Triple Play.

A physical Telecom Platform and Soft-Switch providing a wide range of telecoms services using both traditional telephone technology or VoIP. It contains a real time billing engine which rates and bills and invoices calls, and contains a payment gateway.

Benefits•Higher quality and more interactive features.

•Leverages the investment in your data network.

•Industry standard based and does not compromise network security.

•High revenue and low maintenance.

•Lower international calling costs.

•Increase market share, reduce go to market time, decrease operating costs.

Target Market

SMB/Enterprise, SOHO, Companies with Multiple offices and remote workers.

Consumer, Distributors and Retail stores. SOHO.

Case Study 1

Before•10 Bills

•No Voicemail

•Truck roll out for MAC’S

•72 hour wait for MAC’s, support

After•1 Bill

•Voicemail to Email

•Find me, follow me

•Remote support

•Less than 24 hour wait for MAC’s, support

• $12,500- Equipment Cost• ROI- 13 months (estimate)• Moved voice line to SIP trunk, Added IP-PBX, router, firewall,

Changed fax line used as redundant line

Retail Stores with 6 Different Locations and Corporate Office

$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

$14,000

$16,000

Yearly Local, LD and internet cost

Solution

Case Study 2

Before•Inbound calling, outbound calling for appointment

•Voicemail only access from office

•After hours calls to answering service

•Multiple calls to reach doctor

After•Voicemail to Email

•One call to reach doctor

•Find me, Follow me

•Remote support

•Cost savings on answering service ($7000/yr)

•$500 savings on internal office to office calling

Doctors Office with 2 Different Locations

• $2,100- Equipment Cost-Hardware, Provisioning, Extended warranty

• ROI- Improved employee productivity, Increased client retention

Solution

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000Yearly Local andLD CostAnsweringServiceYearly Local andLD CostAnsweringService

Case Study 3

Before•Yearly local and LD cost-varied

•Multiple steps to reach calling party

•Needed to contact remote workers for billing

•No direct contact to employees

• Call cell phone

• Email

After•Yearly local and LD cost-constant

•Eliminate remote office

•Real time bill management

•Calls routed automatically

•DID’s allocate to remote worker/road warriors

•Voicemail to email

Solution• $5,000- Equipment Cost• Hardware, Provisioning, Extended warranty

One Office with 3 local employees and 8 remote workers

Yearly Local, LD and internet cost

$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

$14,000

$16,000

PSTN for Remote Cell Phones

Internet

2 SNOM 300 Remote Ex at

Pune

1- SNOM 360 ( Reception)

13- SNOM 300

30- PC/ Soft phone

USA Quadro 4X, CBY BVI

6 SIP Trunks

Ethernet Switch

India Quadro FXO , 6 PSTN

WAN

PC

PC

Quadro 16X

VPN

India and Paris Quadro’s, SIP – SIP

Calls

Paris Extensions

Company Network Topology

SIP calling setup between Quadro’s

Internet

PC / Soft phone

Quadro 4X

Quadro 2X

IP Phones

SIP

PSTN Lines

Shelcomm

Voxitas

Broad voice

Ethernet Switch

SIP

IP Phones

IP PSTN Lines

Voxitas

Broad voice

PC / Soft phone

India Site

SIP

Remote office US

Ethernet Switch

IP Phones

Schaumburg Site

PC / Soft phone IP Phones

Ethernet Switch

Quadro 2X

Voxitas

, Cbeyond

PC / Soft phone

IIT Site

SIP Quadro 2X

TIPS when deploying SIP Trunks/VoIP/PBX

~ Site survey~ Analyze phone line needs~ Redundancy and Backup~ Network Assessment~ Cut over in Mid-week~ Training day before cut-over