Telephone Talk: Effects of Vocabulary and Timing on Telephone Conversations Using Synthesized Speech Elizabeth K. Hanson, Ph.D., CCC-SLP University of South Dakota Vermillion, SD Caroline Sundheimer, M.A., CFY-SLP Sunshine Speech-Language Therapy Services Phoenix, AZ ISAAC - Montréal, Québec, Canada - 2008
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Telephone Talk: Effects of Vocabulary and Timing on Telephone Conversations Using Synthesized Speech Elizabeth K. Hanson, Ph.D., CCC-SLP University of.
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Telephone Talk: Effects of Vocabulary and Timingon Telephone Conversations Using Synthesized Speech
Elizabeth K. Hanson, Ph.D., CCC-SLPUniversity of South Dakota
Absence of explanatory message and or delayed start hurts success rate
Starting call immediately enhances chance of success
Starting with explanatory message enhances chance of success
Poster #12 ISAAC * 2008 * Montréal 07 Aug 2008, 10:10-11:00 a.m.
Clinical Implications
Teach strategic use of floorholder
Timing issue difficult to control Effect of hostility and hang-ups
on motivation to use telephone
Poster #12 ISAAC * 2008 * Montréal 07 Aug 2008, 10:10-11:00 a.m.
Limitations
Different phones Different regions DECtalk® still used
but not current
Poster #12 ISAAC * 2008 * Montréal 07 Aug 2008, 10:10-11:00 a.m.
Content of floorholder… Informative Instructional Personalized
Stakeholder involvement Modify SGD technology?
Poster #12 ISAAC * 2008 * Montréal 07 Aug 2008, 10:10-11:00 a.m.
Future
Bedrosian, J.L., Hoag, L.A., & McCoy, K.F. (2003). Relevance and speed of message delivery trade-offs in augmentative and alternative communication. Journal of Speech, Language, and Hearing Research, 46, 800-817.
Drager, K.D.R., Hustad, K.C., & Gable, K.L. (2004). Telephone communication: Synthetic and dysarthric speech intelligibility and listener preferences. Augmentative and Alternative Communication, 20(2), 103-112.
Light, J. (1988). Interaction involving individuals using augmentative and alternative communication systems: State of the art and future directions. Augmentative and Alternative Communication, 54(2), 66-82.
Light, J. (1989b). Toward a definition of communicative competence for individuals using augmentative and alternative communication systems. Augmentative and Alternative Communication, 5(2), 137-144.
Milchard, A. J., & Cullington, H. E. (2004). An investigation into the effect of limiting the frequency of bandwidth of speech on speech recognition in adult cochlear implant users. International Journal of Audiology, 43, 356-362.
Nakamura, K., Arima, M., Sakamoto, A., & Toyota, R. (1993). Telephoning with a voice output device: Listener reactions. Augmentative and Alternative Communication, 9, 251-258.
Nakamura, K., Vanderheiden, G.C., & Smith, R.O. (1993). Attitudes and impressions toward receiving phone calls made with a voice output device in the United States and Japan. Technology and Disability, 2(2), 71-80.
Portnuff, C. (2007). AAC: A user’s perspective. Webcast. Retrieved July 3, 2007 from http://www.aac-rerc.com/pages/news/Portnuff_webcast.htm
Poster #12 ISAAC * 2008 * Montréal 07 Aug 2008, 10:10-11:00 a.m.
References
Results
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Exp+No Delay Exp+Delay NoExp+No Delay NoExp+Delay
Gender Comparison:Successful Calls
Results
What was different? * Exp NoDelay Vs Exp Delayed Delay Exp NoDelay Vs NoExp NoDelay Explanation * Exp NoDelay Vs NoExp Delayed Explanation & Delay Exp Delayed Vs NoExp NoDelay Explanation & Delay Exp Delayed Vs NoExp Delayed Explanation * NoExp NoDelay Vs NoExp Delayed Delay