Telephone delivery conversation worksheet - Eslfloweslflow.com/wp-content/uploads/2017/10/Telephone... · Telephone delivery conversation answers 3 I’m calling about a delivery

Telephone conversation about a delivery

3

I’m calling about a delivery I …………………………

My name’s John Doe.

1 making a call Hello, this is Mike’s Delivery Service. How can I………….. you today?

2

7

6

Ok. I’m ……………….. I’ll be there in 15 minutes

4

John Doe. Alright. I have it right here. But I’m ………………………..

5

Thanks so much. I really ……………………. your help.

Complete the telephone conversation between a delivery man and his customer.

8

That’s no problem. I really …………………… for my customers

eslflow.com

Oh. I really need it ………………… …………………..Could you

……………….here really soon?

appreciate on my way get itas soon as possible

try to do my best help haven’t received running late

Telephone delivery conversation answers

3

I’m calling about a delivery I haven’t received.

My name’s John Doe.

1 making a call

Hello, this is Mike’s Delivery Service. How can I help you today?

2

7

6

Ok. I’m on my way. I’ll be there in 15 minutes

4

John Doe. Alright. I have it right here. But I’m running

late.

5

Thanks so much. I really appreciate that.

Complete the telephone conversation between a delivery man and his customer.

8

That’s no problem. I really tryto do my best for my customers

eslflow.com

Oh. I really need it as soon as possible. Could you get it herereally soon?