Product and Pricing Strategy 1 Mercy Virtual | Product Portfolio MV products and services span the care continuum, delivering healthcare from hospital to clinic to home and from sickness to health. Healthcare “Lifecare” TeleICU Remotely and continuously monitor patients in the ICU, augmenting bedside clinical insight and care TeleSepsis Within the Hospital Outside of the Hospital SPARC TeleStroke TeleHospitalist Characterize, detect and treat patients at risk of sepsis at the first sign of deterioration to decrease morbidity and mortality Close gaps in acute care clinician coverage utilizing a tiered service with phone call and full virtual hospitalist care delivery Provide centralized monitoring and valuable decision support services that mitigate burdensome false positive alarms Enhance and enable stroke diagnose by virtually connecting patients and beside providers with board- certified neurologists eSitter Conduct continuous and cost-effective 24/7 observation for patients requiring one-on-one staffing Case Management Enhance engagement, enrollment, and outcomes through advanced analytics, scalable outreach, and personalized care planning Engagement@Home Manage critically and chronically ill ambulatory patients with intensive virtual physician-led clinical team, utilizing home monitoring Pharmacotherapy Improve pharmaceutical administration through formulary management, medication adherence, and medication reconciliation Wellness Engage and empower members in management of their health through educational content, forums, gamification, and incentives Utilization Management Apply evidence-based guidelines to optimize necessity / appropriateness of medical services Nurse on Call Provide on-demand member-centric care decisions through protocol- based interactive telephonic services Condition Management Coordinate health interventions for high-risk members with CHF, COPD, asthma, diabetes, high-risk maternity, and mental issues
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Product and Pricing Strategy
1
Mercy Virtual | Product Portfolio
MV products and services span the care continuum, delivering healthcare from hospital to clinic to home and from sickness to health.
Healthcare “Lifecare”
TeleICU Remotely and
continuously monitor patients in the ICU,
augmenting bedside clinical insight and care
TeleSepsis
Within the Hospital Outside of the Hospital
SPARC TeleStroke
TeleHospitalist Characterize, detect and treat patients at risk of sepsis at the
first sign of deterioration to decrease morbidity and
mortality
Close gaps in acute care clinician coverage utilizing a
tiered service with phone call and full virtual hospitalist care
delivery
Provide centralized monitoring and valuable decision support
services that mitigate burdensome false positive
alarms
Enhance and enable stroke diagnose by virtually
connecting patients and beside providers with board-
certified neurologists
eSitter Conduct continuous and
cost-effective 24/7 observation for patients
requiring one-on-one staffing
Case Management
Enhance engagement, enrollment, and outcomes through advanced analytics, scalable outreach, and
personalized care planning
Engagement@Home Manage critically and chronically ill ambulatory patients with intensive virtual physician-led clinical team,
utilizing home monitoring
Pharmacotherapy Improve pharmaceutical
administration through formulary management, medication
adherence, and medication reconciliation
Wellness Engage and empower members in
management of their health through educational content,
forums, gamification, and incentives
Utilization Management Apply evidence-based
guidelines to optimize necessity /
appropriateness of medical services
Nurse on Call Provide on-demand
member-centric care decisions through protocol-
based interactive telephonic services
Condition Management
Coordinate health interventions for high-risk members with CHF,
COPD, asthma, diabetes, high-risk maternity, and mental issues
CONFIDENTIAL 2
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