Telecommuting Leif Hemstad WW Director – Premier Field Engineering Microsoft March 16, 2011
Feb 25, 2016
Telecommuting
Leif Hemstad WW Director – Premier Field EngineeringMicrosoft
March 16, 2011
Telecommuting At Scale
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Canada:United States:Latin America:
APACIndia: Japan: Greater China:
Central and Eastern Europe:Germany:MEA:UK:Western Europe:
EMEA
Asia
Americas
Why Telecommuting is Important to Me
Importance to My BusinessAttract, Recruit and Retain Team Members
Team Members control their Work/Life BalanceMy Workgroup Health is 12% higher than the rest of Microsoft$11K - $25K of Infrastructure Cost to Office-based Team Members goes awayCloser Customer ConnectionReduced Sick and Disability TimeBusiness Continuity
63 Million Americans will Telecommute by 2016
- Forrester Research “US Telecommuting Forecast,2009 To 2016”
Enabling Telecommuting
HR
BusinessTechnology
Infrastructure
Culture
Team Member/Employe
e
Customers
Neighbors
Suppliers
Vendors
Technology is a Must
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3 4InstantMessagingTelephoneSupport
Meeting-Centric Collaboration
Tools
Social Networks Security
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Key Learnings to ShareWalk In Their ShoesDon’t Go All In immediately – Evolve
Not all team members can handleBusiness and Cost Models
Technology Start Up Costs – Monthly Savings – Face-to-Face Investment
Communication is AmplifiedOffice Becomes a Community Center
Impact on the physical office or facility