1 TT Training and Consulting Telecommunication Networks
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1
TT Training and Consulting
Telecommunication
Networks
Who we are
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Started 1989 as “Philips Akademie”
Since 1994, independent training provider
Since 2004, member of Grundig Akademie Gruppe
Core staff per 2015: 42 (GAG: ~250)
DIN EN ISO 9001 certification since 1993
Memberships
Grundig Akademie Gruppe – The group of Trainings Expertise
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Organizational Development
Leadership
Telecommunication
Vocational Education
Management Skills
Technology
(IT, Construction, Mechanics)
Master of Business
Administration (MBA)
Fair & Exhibition
Management
Public Transport System
Academy
E-learning Development
& Production
Learning Management
Systems
Catering & Cleaning
TOP’s Key Areas of Activities
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TECHNOLOGY
Next Generation Networks (2G - 5G Access, Fixed Access, IP Core, LTE)
Enterprise Networks (IP-PBX, Contact Centers, Unified Communications)
Information Technologies (Operating Systems, Networking, Applications)
Project Management, Technology and Business Consulting
ORGANIZATION
Organizational Development
Performance Management
Process Management
PEOPLE
Skills Improvement
Management Development
Our USPs
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Experienced in insourcing and outsourcing individual training
Multi-vendor competence
Experience and capacity for large scale projects
Experienced in global training delivery
Language competence
Cultural impacts on learning behavior
Training delivery at customer’s premises
Lectures
Hands-on courses according to training equipment availability
Training delivery at TOP’s and supplier’s training centers
Our USPs
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Processes according to
DIN EN ISO9001 since 1993 (ISO 9001:2000 since 2001)
EFQM (European Foundation of Quality Management)
2001 ITU Technical Training Guidelines
3GPP membership
Training Locations
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Training Center in Klingenhof Nuremberg
15 training rooms
3,200 m2 floor space
Training mobile and fixed
communication infrastructure
More than 25 years experience
Individual Professional Network Trainings
Over 200 freelance trainers available
All Training Locations in Germany
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Training Centers in Germany
Hamburg
Gera
Nuremberg
GA Gera
GA Nuremberg
Global Operations via Partner Network
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Canada
USA
Mexiko
Venezuela
Columbia
UK
Norway Sweden
South Africa
Australia
Malaysia
Mongolia
Russia
Austria
Sambia
Spain
Burundi
Kenya
Nigeria
Egypt UAE
Lebanon
Turkey
India
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Netherlands
Antilles
USA
Canada
Nigeria
Kenya
Zambia
UAE
Norway Sweden
Poland UK
Benelux Austria
Turkey
Egypt
To deliver and develop product-specific (insourced) and Generic Technical Training and Technical Consultancy
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For Industrial Professional Networks Training
with top-level quality
in co-operation with
some carefully selected partners,
is thus an internationally
recommended partner for
telecoms training and consultancy, and
a significant part of TOP Business GmbH
Full-Scaled Training for NGN Techologies
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Public IP Backbone (3GPP IMS, ETSI NGN, …)
Public Mobile Access (GSM, UMTS, LTE, WiMAX)
Public
Switched
Telephone
Network
Enterprise IP
Backbone (LAN, WAN)
DECT
WLAN
(IP)PBX
Network
Administration
Contact
Center
Unified
Communications
Network
Management
IPTV
VoIP
xDSL
SDH/SONET MAN (Ethernet, MPLS)
FTTx
Customer
Care &
Billing
Radio Network
Planning
Non-Public
Mobile Access (GSM-R, TETRA,
Tetrapol)
Expertise (1)
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Topics focused on outsourced and insourced
Supplier-specific courses: Configuration, Operation and Optimization
Administration for IT
Sales / Pre-sales for Distributors
End Users
Operating Systems MS Compact Knowledge for Telecommunication Professionals
Linux Basic -> Administration –> Advanced
Courses on fixed Network Technology PDH, SDH, ATM, TCP/IP, ISDN, xDSL, DSS1, DPNSS, Q.SIG, MPLS,
LAN, H.323, SIP, CSTA
PBX, IP-PBX (VoIP Soft Switches)
Contact Center & Unified Communication Systems
Wireless Access DECT, WLAN, WiMAX, LAN, VMWare, SNMP
Contact Center MiCC, MiCC Solidus
TOP offers individual courses for Telecommunication/ IT
Administration
Expertise (2)
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Outsourced Supplier-specific courses on GSM-BSS / UTRAN, GSM-NSS / UMTS-Core, OMC, TETRA
2 to 4G: GSM, GSM-R, GPRS/EDGE, UMTS, HSxPA/ HSPA/ HSPA+, IMS,
WiMAX, UWB, LTE/ LTE+
PMR: TETRAPOL, TETRA, GSM-PTT
Evolution to All-Over IP HSPA for 4G Service delivery
Road to 4G+ and LTE, WiFi and WiMax
UMTS Evolution to LTE
LTE for System Experts
LTE and EPS Signaling Protocols and Procedures
Road towards 5G
Expertise (3)
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Topics focused on Troubleshooting (signaling protocols),
operation (parameters) and optimization
Wireless Access: WLAN, Bluetooth
Mobile Backbone Technology: Microwave, PDH, SDH, ATM, TCP/IP, IPv6, MPLS
More: www.topbusinessgmbh.com
Our Customers (1)
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Mobile, Public Fixed & Enterprise Network Infrastructure Suppliers Service & Support Staff
Installation, Commissioning, Integration, Administration Personnel
Developers & Production Staff
Product & Quality Management Personnel
Sales & Marketing Staff
Our Customers (2)
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Enterprise Network Staff Installation & Maintenance
Administration IT
Sales, Pre-Sales
End Users
Our Customers (3)
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GSM / UMTS and Public Fixed Network Operators Operation & Maintenance
Field Service Staff
Network Planning & Optimization Staff
Administration IT
Sales, Pre-Sales
Outsourced Supplier-specific Product Courses
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TOP trainers are certified by supplier
TOP re-acts as Sub-contracted Partner Delivery “on behalf” of supplier
Tuition fee
TOP pro-acts as Proficiency Education
Partner Active course selling
Student and hardware royalties to supplier
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