Telecom & Social Media Social Media Network Presentation SYEA Tarek Abu Alshamat Damascus, 31 st of March 2012
Jan 10, 2016
Telecom & Social Media
Social Media Network PresentationSYEA
Tarek Abu AlshamatDamascus, 31st of March 2012
Content
Relation Between Telecom and Social MediaRelation Between Telecom and Social Media1
Smart Phones and Social Media Smart Phones and Social Media2
Case StudiesCase Studies3
How telecom companies are benefiting from Social Media
How telecom companies are benefiting from Social Media4
Telecom & Social Media
Hotspots • MS must be stationary
while in use.
Mobile Broadband• MS do not need stop while
in use.
Fixed
MS has a fixed position at the connectionarea..
Smart Phones & Social Media
What is a Smart Phone?A smart phone is a mobile phone offering internet capabilities and personal computer type functionality. Smart phones have become increasingly popular because of the access they provide to email, social networking and advanced applications. Smart phones also have bigger screens, more processing power, greater memory storage and more camera pixels than feature phones!Smart phones run on operating systems such as RIM (Blackberry), Apple’s iOS (iPhone), Android, and Windows Mobile.
Smart Phones & Social Media
Smart Phones & Social Media
Smart Phones & Social Media
Smart Phones & Social Media
Smart Phones & Social Media
Raise of Blackberry as a social network and email platform
Apple’s iPhone full integration with Twitter
Smart Phones & Social Media
Android OS full integration with Facebook, Whatsapp and other
applications
Smart Phones & Social Media
Smart Phones & Social Media
Telecom & Social Media
Source: Morgan Stanley
Telecom & Social Media
Telecom & Social Media
More data traffic
More data revenues
+
Lower Voice and SMS traffic
Lower revenues
-
Telecom & Social Media
+
-
- URL Based
charging.
- Create special bundles for some applicatio
ns
Case Studies
Vodafone – Skype Case
The Case:-Voice traffic is going down in some operations.- More than20% of calls went through VoIP applications.-Vodafone banned Skype service in some countries.- Customers and TRAs angry, while Vodafone blaming VoIP poor quality while they are state of art operator.
Result:- Allow Skype on data lines only.- Create a special bundle to share the revenue.
Vodafone – Skype Case
Zero Facebook Case
- Fast.- Free.- More than 50 operators.- High Penetration rate in poor countries.
How telecom companies are benefiting from Social Media
- Great media tool.-Instant reach.-Fan pages on Facebook.-Twitter feed.-YouTube channels.-Professional groups.
MTN Syria:
- Dedicated professional team.-Facebook Page.-Twitter feed.-The first virtual CSC over Facebook was introduced in March 2012.