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MARIA MARGARITA A. MEJIA MARKETING MANAGEMENT JANUARY 26, 2011 10 Step Marketing Plan The Medical City Teen Health Hub
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  • 1. MARIA MARGARITA A. MEJIA MARKETING MANAGEMENT JANUARY 26, 2011 10 Step Marketing PlanThe Medical City Teen Health Hub

2. TMC Teen Health Hub

  • Section of The Medical City Wellness Center
  • Ad taken from City Scan, Issue 2, July 2009

3. Step #1: Primary Target Market

  • Adolescents (ages 10 to 18 years old)
  • Socioeconomic class: A and B
  • Focus:
    • Varsity athletes
    • Make-over candidates
    • Learning-challenged

4. Step #2: Needs, Wants and Demands of the Primary Target Market 5. Step #3: The Competition

  • Direct Competitors:John Robert Powers
  • Indirect Competitors:School services (e.g. Counselling)
  • Variables:Price, Quality

6. What the Competition Offers

  • JRP Curriculum*
    • BASIC PERSONALITY DEVELOPMENT PROGRAM
    • INTEGRATED IMAGE ENHANCEMENT
    • SKILLS INTEGRATION AND DEVELOPMENT WORKSHOP
    • SKILLS ADVANCEMENT AND CAREER APPLICATION WORKSHOP
    • LIFETIME EXECUTIVE AND CELEBRITY PROGRAM

* Programs can be customized according to clients preferences. 7. Competitor Map Benefits Price Teen Health Hub JRP 8.

  • STEP #4

The Gap, the Opportunity and the Positioning 9. Teens Today

  • Adjusting difficulties due to the following:
    • Reduced social family control
    • Varied choices and opportunitiesconfusion
    • Individualistic culture
    • Declining importance of traditions
  • Changing social structure and economy in Southeast Asia (e.g. Education, urbanization, globalization)
  • Psychological problems , employment challenges

10. Teen Health Hub: Filling the Gap

  • Goal:Prevent adolescents from being involved with risky behaviour
  • Uniquesector of paediatrics - different from infants, toddlers and younger children
  • Use of innovative and different approach to the adolescent (e.g. Computers)
  • Networking with schools

11.

  • STEP #5

Market size from the 3 C perspectives (customer, company and competition)? 12. Teens in the Philippines 13. Step #6: What the Hub Offers

  • Basic Adolescent Package with Computer-Assisted Risk Assessment (CARA)
  • Adolescent Essentials Packages
  • Varsity clearance to engage in competitive sports and other forms of rigorous physical training/exercise
  • Make-over dermatologic, dental and other grooming concerns; weight management issues
  • Matrix mental and learning challenges; behavioral, emotional and relationship issues
  • Consultation and Counseling

14.

  • Current Promotional Strategies
  • Suggested Promotional Strategies
  • Print ads, e.g. In-house magazine (CityScape)
  • Internet
  • Talk Shows (e.g. Talk to Doc, ANC features and shows, Mom Works, etc.)
  • In-hospital networking with pediatricians
  • Tap other publications (e.g. Health magazines, teen magazines, etc.)

Step #7 Promoting the Product 15. Step #8 Pricing the Product

  • Basic Adolescent Package with Computer-Assisted Risk Assessment (CARA) P1,600
  • Adolescent Essentials Packages from P3,350-5,300
  • Varsity P5,250
  • Make-over P5,700
  • Matrix P5,800
  • * Rates exclude room and board

16.

  • Current Reach
  • Potential Mini-Hubs
  • The Medical City Wellness Center, Ortigas
  • Other TMC satellite clinics
  • Schools and universities

Step #9 Where to Find the Product 17.

  • STEP #10

The Winning Marketing Form 18. Summary: Marketing Strategy

  • Target Market Segments:
    • Retain currentniche market : Adolescents,socio-economic class A and B
    • Potential expansion to schools and universities
  • Tie-ups andnetworkingwith other institutions(e.g. Other pediatricians, schools, universities, etc.)
  • Proposition / Key Elements
    • Mini-hubexpansion in strategic places (e.g. Schools, TMC Satellite Clinics)
    • Additional promotional efforts (e.g. Health magazines, Teen magazines, TV ads, etc.)

19. References

  • http://library.pchrd.dost.gov.ph/index.php/health-news/593/1564-wellness-hub-puts-focus-on-teenagers-medical-tourists
  • http://whqlibdoc.who.int/publications/2007/9789241595711_eng.pdf
  • http://www.rxpinoy.com/network/partners/index.php?ac=none&aid=1100&page=14

20. MARIA MARGARITA A. MEJIA MARKETING MANAGEMENT JANUARY 26, 2011 10 Step Marketing PlanThe Medical City Teen Health Hub