TechTrek India Corporate Overview

TechTrek Group Corporate Profile

C o r p o ra t e P r e s e n ta ti o n

Data & Document - Capture & Conversion ServicesDigitisation, Storing, Retrieval & Records Management

Process Optimisation with Document & Workflow solutionsDocument Hosting (SAAS), Delivery & e-Document Presentment

Finance & Accounting Services – Cloud Services

Credentials

Sales (Global) : US$ 30 million

Employees : 370

Locations : Mumbai, London, Paris, Rome, Frankfurt

Customers : 200 and More than50000 (users) on DHOL

Certifications : ISO 9001 (Quality) & 27001 (Data Protection) Certified

Infrastructure SLA : 100% on Power & 99.999% on network

Data Capture Seat Capacity

: Currently 200 scalability to 500

Operations : Flexible – 7 X 24 x365 operations

Data Recovery & Business continuity

: Back up site for business continuity

Technology : Best of the breed BPMN 2.2 compliant

Partners : Microsoft, IBM, Sybase, Open Text, Kodak, Fujitsu, Pitney Bowes, Sunrise.

Global Facilities

PARIS LONDON

ROMA

Product Development Microfilm Production

Mail Room & Storage 150 Seats scalable to 1000

MUMBAI

• 200 seats scalable to 1000.• 24/7 Processing, Support and Services• ISO 9001:2008 and ISO 27001:2005• IT and Software Development Centre• Pan India Operation

TechTrek-India

• Memar Monteassgni- Subsidiary of TechTrek• Presence at Five Location in Italy- Reggio Emilia, Bologna, Arezzo, Ravenna,

Casarano and Parma• TechTrek SRL –Subsidiary of Memar – Rome• Ciesseti SRL –Subsidary of Memar – Milan

TechTrek-Italy

TechTrek-UK

TechTrek-France

TechTrek-Germany

What we Do

Digitisation (scanning), Storing (Physical, electronic), Retrieval and

Records Management

Data Capture and Document Conversion Services

Document Hosting (SAAS), Delivery and E-Document Presentment

Process Optimisation & Workflow solutions

Finance & Accounting Services

BPO Consultancy

Domains-BPO Services

Back Office Processing, for domains such as:

InsuranceBanking, Finance, Accounting & Stock ExchangeHealth CareHuman ResourceFood Processing, Automobile, Telecom & PublishingPublic Sector, Government

Platform Based Managed Services

11

Evolve

Operate

Automat

eMetrics

Analytics

Non-linear Price

11

Domain & Functional Knowledge

Outcome-based Pricing

Flexible capacity on-tap

Could Flexible Deployment

Customer Needs Role of Technology

TechTrek Strengths

PEOPLE PRODUCT

PROCESSPROCEDURE

TechTrek - a Preferred VendorWhy Clients choose us

•Commitment to client’s success – Real partnership model

• Innovation, Quality, Efficiency & Security – our pillars of strength

• Working at the forefront of document management since 1991

• Team of experienced specialists – focusing on best practices

• Global (cross border)delivery capability – Flexible business model

• Offer cost certainty – rigorous scoping, estimating & planning

Services, Products & SAAS

Products Services SaaS

Business Process Management

Scanning & Data Capture

DocHarbor Repositorywith BPM

Document Management System

Print & Mailing Solution

New Business ProcessingAO/LOS/AFP

Digitisation SolutionCapture Track

Consultancy Services Invoice & Expense Processing

CemeTrack Conversions & Migrations Tracking Systems

Usage Scenarios (DMS & BPM)• Immediate value across your supply chain

– New product Introduction, Engineering Change Orders, Order management, Quality Management System (Audit, CAPA, Complaints)

• Improved productivity through fewer manual processes, streamlined transactions flow and enhanced information access– Absence Management, New Employee Induction, Employee Exit, Travel

Management, Purchase Request, Capital Expense Management

• Greater efficiency in using electronic routing, online documents and other content to drive day-to-day operations– Engg. Drawing Management, Legal Document Management, Patent Management

• Create transparency and agility in sales, marketing and support– RFI, RFQ, RFP, Reimbursements, Order fulfillment, Support call management

TechTrek Can Help in Automation

Process automation can be done within departments and across departments.

– Quality– Research and Development – Production– Finance– Legal– Human Resource– Marketing and Sales– Customer service – Administration– IT

Working with LOB Application

TechTrek BPM suite compliments your LOB applications like SAP, Oracle Apps, People Soft,

CRM products, etc.

Example: Systematic action on Revenue leaks

• SAP generates reports on all Accounts receivable pending for more than 6 months. TechTrek routes the data to the respective people, based on account type, value, etc. and tracks it until closure

• SAP generates reports on all dead inventory (greater than 365 days)TechTrek routes the data to the respective people, based on type of product, quantity, etc. and tracks it until closure.

TechTrek-AdvantagesISO 9001:2008 for Quality and ISO 27001:2005 for Security

TechTrek Advantages

Services provided Approach Process Guaranteed Accuracy

Data Entry Key from Image OCR 97-98%

Data Extraction OCR/ICR/OMR Single Key 99.90%

Data Validation Manual & Auto Key/Verify 99.95%

Data Conversion Manual & Auto Double key/Double compare

99.995%

Solution Consulting Business process Improvement

Triple key/Triple compare

99.997%

TechTrek Advantages

• ISO 9001:2008 for Quality• ISMS 27001:2005 for Security• Governed by UK data Protection Law for Personal data• Audited by Head Data Security BBC-Worldwide• 99.95% accuracy for Handwritten data• Dedicated product lines for Digitization• Enterprise License of Kodak Capture pro(first in Europe) and used in

India• Multi Locations through partners• Latest Kodak, Fujitsu scanners

Benefits

Productivity Enhancements Reduce process latency

Compliance Enforce process best practices

Process audit trail

Improved Cycle Times Reduced error handling (Process consistency)

Integrate human and system activities

Reduced manual efforts

Process Efficiencies Automate decision making using business rules

Reduce human involvement

Real-time event notifications

Select International Customers

Select National Customers

Govt. Of India -UIDMaharashtra -Digitization of Ration CardICICI, HDFC Bank New Account Opening form and document processing ,digitisationBSE CDSLRajeev Gandhi Health Card digitization workPublic &Private sectorUTI-PAN(Permanent Account Number) Card

Case Study - BBC

• Magazine subscription processing

• Designed to capture personal data from subscription forms

• Secure process involving capture of hand written data

• Supports many form types with up to 95 fields.

• ISO 9001 & ISO 27001 qualified process

• Captured data forwarded to automated payment systems

• Managing payments of subscriptions through Visa, MC

• Mumbai operations certified by BBC Cyber security team

Case Study – INTERFORUM Editis

• Approx. 25million Interforum invoices and finance documents hosted

at our London Data Centre.

• On a monthly basis we receive and ingest circa 500,000 pages.

• Data back up provided at our Paris site for full business continuity.

• Service accessed by 200+ Interforum users and 15,000+ customers

• Access provided through the Interforum Web portal which is

seamlessly integrated to the TechTrek docHarbor solution

• Cloud Computing Services• New Account Opening• Money Transfer Processing• Regulatory Reporting

• Print & Mail• Customer statements & marketing correspondence

• Other Services• On site & Off site high volume scanning• E-document repository & E-mail archive

• Solution Benefits• Reduced costs - branch processes to central back office• Improved branch services to end customer• Quick decision making due to real time management information

Case Study – Multinational Bank (PNBIL)

docHarbor ®

The place where documents work SM

The docHarbor online repository and massively scalable document management technologies deliver virtualised services to the point of need: providing value in the competitive environment of today's web enabled enterprise

Scalable – Over 65 billion pages on line, for 15,000+ ClientsGlobal – Access from any location connected to the netSecure – Proven secure storage (MOD Technology)Low Cost – Delivers economies of scaleAvailable – Fast deployment of new services on demandResilient – BC Plans as a part of our UK investment

The TechTrek document delivery services are based on the UK docHarbor document repositoryPart of the portfolio of document services – Scanning, data-entry, storage, document delivery including print & mail

docHarbor CustomersdocHarbor ® Online Customers

World Wide Coverage

Case Study – PPG Industries

• Established a central repository in docHarbor for financial

business process documents

• Used by customers, suppliers, Brown Brothers finance team

• Invoices, Credits & Statements (print and e-billing)

• Remittances, Purchase Orders & Cash Banking

• Expense Receipts, Journals & Application Forms

• Benefits - “ Fast project delivery and excellent ongoing service

with immediate pay back.” (commented by Simon Thompson - Managing Director)

docHarbor ServicesHelps keep costs to a minimum

1. Shared Document Repository

We store the images sent to us by your team & from your supplier.

Both parties will have one version of the documents eliminating disputes.

Ideal for purchase orders, GRN’s, sales invoices, POD’s & shipping documents.

2. Document Conversion We receive, scan & index the paper document sent by customer such as purchase

orders, quotations or expense reports . We store the image in docHarbor & upload the captured data to an FTP site.

3. Statements & Pay Slips

We upload the print file sent by you onto docHarbor & provide a hyperlink to user.

User/vendor logs in to view the documents or retrieve it for use.

What We ChargeHelps keep costs to a minimum

1. Activity Based Costing

You pay for the work we do for you.

T&M rates agreed in advance by contract.

Easy budgeting for all processes till the contract period.

2. Business Process Outsourcing Setup costs – One time fee for connecting systems Activity based costing per process as per contract

3. Business Analysis

Enterprise Architecture, Competency Analysis, BPMN 2.2 Notations

Costing based on prevalent daily rate as defined in contract.

INDIATechTrek HouseTechTrek India LtdPlot No.124, Road No.17, M.I.D.C, Andheri (E), Mumbai 400 093 IndiaT +91 22 6693 6446F +91 22 6697 [email protected]

ITALYTechTrek SrlVia della Magliana 872 B, 00148 Roma ItalyT +39 06 60201477 F +39 06 65471791 [email protected]

FRANCETechTrek SAS165 avenue du Bois de La PieBP 67023 - Paris Nord 295970 Roissy Cdg Cedex FranceT +33 1 49 38 49 49F +33 1 48 63 26 69 [email protected]

UNITED KINGDOMTechTrek Limited1, Liverpool StreetLondonEC2M 7QD United KingdomT +44 20 7739 9222F +44 20 7739 [email protected]

GERMANYTechTrek GmbHFrankfurter Strasse 233Triforum A, D-63263Neu-Isenburg, GermanyT +49 61027198781F +49 61027198790 [email protected]