Technology Primer: Explore What's New in CA Application Performance Management 10.5 and Why CA APM is More E.P.I.C. Than Ever Before

World®’16

TechnologyPrimer:ExploreWhat’sNewinCAAPM10.5andWhyCAAPMIsMoreE.P.I.C.ThanEverBefore

NateIsley - Sr.DirectorProductManagement- CATechnologiesJoshuaNapier- Sr.PrincipalProductMarketingManager- CATechnologies

DO4X96S

DEVOPS– AGILEOPERATIONS

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Abstract

CAhasdeliveredmanyenhancementstoitsCAApplicationPerformanceManagement(CAAPM)solutioninthepastyear.Thissessionsummarizeshowourlatestrelease,version10.5,ispurpose-builttobenefitawiderangeofroles—fromnovicetoexpert—withinDevOpsteams.AttendeeswillreceiveadetailedtourofAssistedTriage,arecommendationengineforcommonperformancefixes,howasmarteragentdramaticallysimplifiesmodernapplicationmonitoringandnewintegrationsbetweenCAAPMandCAAppExperienceAnalytics.

NateIsleyCATechnologiesSr.DirectorProductManagement

JoshNapierCATechnologiesSr.Principal ProductMarketingManager

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Agenda

EXPERIENCEINTELLIGENCEPOWEREDBYASSISTEDTRIAGE

DEMONSTRATION

SMARTMONITORING

EXTENDEDVISIBILITY

1

2

3

4

AWSMARKETPLACE5

QUESTIONS5

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Experienceiseverything.

CustomerExperienceisTHEprimedifferentiatorinbusinesstoday.

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asimpleconcept,yetdeceptivelydifficulttoexecute.

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ChallengeswithDeliveringaFlawlessExperience

24CRIT

40OTHER

308OK

CRIT CPUCHK(member) Server MicrosoftWindows 0h48min

CRIT CPUCHK(member) Server Linux 3h34min

CRIT CPUCHK(member) Server Linux 2h 13min

CRIT DiskCap CHK Server MicrosoftWindows 0h48min

CRIT DiskCap CHK Server MicrosoftWindows 3h34min

WARN CPUCHK(member) Server Linux 2h 13min

WARN DiskCap CHK Server Linux 0h48min

CRIT DiskCap CHK Server MicrosoftWindows 3h34min

WARN CPUCHK(member) Server Linux 2h 13min

WARN DiskCap CHK Server Linux 0h48min

YouneedtoAnswer:1.Whatisthequalityoftheexperience?2.Whyisitapoorexperience?

80%ofMeanTimetoResolutionisfindingwhatchanged

Lacksintuitiveandvisualdetection,requiresanexpert

Toolsaretoodescriptivetounderstand

Nocorrelationfromexperiencetoappinfrastructure

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Browser

Mobile

Network WebServer

SyntheticTransactions

SQLDatabase

APIGatewayAppServer

PassiveEUE(Agentless)

Mainframe

Microservice

DockerContainer

SSO UserDataStore

Outsid

e-In

Inside-Out

Industry’sMostComprehensiveAPMSolutionVisibilityAcrossMobiletoMainframeintoCloudandContainers

Wearables

UserExperience&Behavior Application&TransactionPerformance

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InsightstoDeliveraFlawlessExperienceEveryTime

Insightstoquestions:1.Whatisthequalityoftheexperience?2.Whyisitapoorexperience?

Analytics

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ExperienceViewWhatistheQualityofExperiences?

Flexiblehomepagebuiltuponrole,team,andorganizationspecificattributes

Business-focused viewofend-userexperiences

Automaticvisibilityout-of-the-box

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AnalysisNotebookWhyisitaPoorExperience?

Alldatarelatedtoissueisclearlypresentedinsingle,correlatedview

Evidence:Culpritslikelytoaffectperformance

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DeliveraFlawlessExperiencewithAPM10.5

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SmartMonitoringAdaptstoDynamicEnvironments

• Easilyextendswithoutrestart• Patent-pendingTracingtracksstartandendpoints&everythinginthemiddle

APMMarketplaceAPMCommandCenterZeroConfig Agent

• Single UIforagentadministration

• Easy wizarddrivenagentbuilder

• Quicklyexpandmonitoringwithout-of-boxextensions

• Easilymonitoruniqueapplications,containersorcloudtechnologies

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TurningDataintoResultswithAPMSQL

SELECT agent_host ,agent_name ,metric_path ,Sum ( value_count ) AS total_count ,Avg ( agg_value ) AS mean_agg

FROM numerical_metric_dataWHERE metric_path LIKE 'Epiphany%'

AND metric_attribute LIKE '%Time%'AND ts BETWEEN {ts '2016-03-14

12:00:00.0'} AND{ts '2016-03-19 12:00:00.0'}

AND frequency = 15000GROUP BY agent_host ,

agent_name ,metric_path

ORDER BY mean_agg DESC ,total_count DESC ,agent_host ,agent_name ,metric_path

• ConnecttoCAAPMdatasourcetoexportinformationtootherreportingtools• Cookbookwithexamples,reporttemplatesavailableonmarketplace

What were slowest transactions this production week?

SampleCodeinCookbook

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• Optimizethecustomer’sdigitaljourney

• Designapplicationswiththeuser’sexperienceinmind

• Improvedigitalperformanceanddelighttheuser

CABlazeMeter®CAAPIPerformanceMonitoringCAAppExperienceAnalytics

• FullvisibilityofAPIsandthetransactionsutilizingthem

• PerformancemetricsfromCAAPIManagementGateway

• Cross-processtransactiontracingthroughgateway

• SyntheticLoadTesting forupto1millionusersutilizingJmeter,Selenium,Gatling&Locust

• CreateCAAppSyntheticMontior syntheticmonitors

• TestsvisualizedinsideofCAAPM

TODO:Screenshot

LeveragethePowerofCAtoGainCompleteVisibility

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AWSMarketplaceAgileCAAPMDeploymenttotheCloud

Question:CanIdeployCAAPMtomycloudenvironment?

• Agentsandmanagementserver availabledirectlyfromAWSMarketplace

• Hourlypricingallowsforflexibilityinrapidlychangingenvironmentsandshort-durationprojects

CAAPMnowavailabledirectlyfromAWSMarketplace

TODO:Screenshot

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What’sNewinCAAPM10.5

SimplifiedMonitoring

ExperienceIntelligenceAutomaticproblemidentificationwithAssistedTriage

ProactiveanomalydetectionProblemidentificationandanalysis

ExtendedVisibility

• CAAPMSQL• CAAppExperienceAnalytics• CAAPIManagement• CABlazeMeter®• CAAPMtoCAUIM

AutomaticbackenddetectionExtensionhot-deployExtensionmarketplaceStreamlinedupgradesEnhancedcloudsupport

AWSMarketplace

ConsumptivePricing

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NextSteps

ca.com/apm

FeedbackUpgradeMoreInformation

communities.ca.comsupport.ca.com

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WhyCAApplicationPerformanceManagement?

89%ofsurveyedcustomerswhoevaluatedDynatrace,AppDynamics

orNewRelicrateCAAPM’s

Depthandfrequencyofmetricsas“SUPERIOR”TVID: 13D-733-91A

92% ofsurveyedcustomerswhoevaluatedDynatrace,AppDynamics orIBM

agreethatCAAPMhelpstheirorganizationspeedandsimplifytriageofappperformanceissues.TVID: 01C-AFF-1DE

TheForresterWave™:ApplicationPerformanceManagement,Q32016

PreventPotentialIssues75%60% Improveuser

experience50%Reducedoutages

1-ForresterResearch,theTotalEconomicImpactofAPM,April2015,“AcommissionedstudyconductedbyForresterConsultingonbehalfofCATechnologies"

IndustryleadingenterprisescalableAPMsolutionformodern

applications LEADER

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Thankyou.

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