Technology Planning for Small Non-profits #11NTCsmallplan Kristin Anderson Tony Brunswick Dan Shenk-Evans
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Technology Planning for Small Non-profits
#11NTCsmallplan
Kristin AndersonTony BrunswickDan Shenk-Evans
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Take-aways
1) Assigning IT responsibilities in a small org2) How to prioritize IT decision-making3) Basic Elements of IT Budget
Agenda
I. IntroductionsII. OverviewIII. Responsibility for ITIV. Prioritizing ITV. Basic elements of IT BudgetVI. Panel Q&AVII.Closing
Speakers• Kristin Anderson
Director of Operations, Congressional Hunger Center• Tony Brunswick
COO, LIFT• Dan Shenk Evans
IT Director, Capital Area Food Bank
• Johan HammerstromVP Client Services, Community IT Innovators
small
responsibility
Ownership
• Someone has to own IT• They need to have authority• Executive leadership needs to support them• Having a point person has an impact• What will fit with your culture?
responsibility
Getting buy-in…
• Walk leadership through different scenarios• Tell some good stories• Educate leadership in an inclusive way• Set realistic expectations• Be patient, be persistent
responsibility
Value of IT
a) Return on investmentb) Achieving the missionc) What your peers are doingd) Know what matters to leadershipe) Impact on job satisfaction and retention
responsibility
Dividing IT responsibilities
• Network Infrastructure• Databases and data assets– Financial– Fundraising : CRM– Programs
• Online communication– Web site & Social Media
responsibility
Affirmation
• Technology is important,your organization needs to be focused on it
• Focusing on technology brings tremendous value to your organization
responsibility
prioritizing
Assess the current state
• Talk to staff• Listen to your gut• Conduct a formal network audit
prioritizing
Organizational strategy
• What is your strategic plan?• Look over the last 2-3 years, and 2-3 years
ahead• Growth, Reduction, New funding sources,
New programs, New locations
prioritizing
Capacity
• What is your internal capacity?• Pros/Cons of working with consultants
prioritizing
budgeting
Hardware
• Network– Switches– Firewall
• Servers– Cloud– Virtualization & consolidation
budgeting
Hardware
• Workstations– Replace every 3-5 years– Align with your funding– Cascade down to interns, volunteers
• Laptops– Replace every 3 years– Support contract and warranty
• Budget for eCycling!budgeting
Software
• Hosting– Host locally?– Migrate to the cloud?
• Routine upgrades– Upgrade server OS– Upgrade Office version
• Training to use software
budgeting
Security
• Backup – Local devices– Hosted service
• Anti-virus– Local software– Email & Web filtering
• Passwords
budgeting
Ongoing Contracts
• Internet Services– Internet Connection– Web-hosting– Domain name
• Annual Support Contracts– Hardware– Software
budgeting
Support
• IT Support:– In-house– Volunteer– Support firm
• IT Acceptable Use Policy
budgeting
Ensuring follow-through
• Assign clear owners within the organization• Meet regularly• Present results• Compare to budget
budgeting
www.citidc.com/ntc• this presentation• budget spreadsheet template • additional resources• contact info
Session EvaluationEach entry via text or web is a chance to win
great NTEN prizes throughout the day!
Session Evaluations Powered By:
TEXTText #NTCsmallplan
to 69866.
ONLINEUse #NTCsmallplanat http://nten.org/ntc/eval
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