1 Information Services & Technology Diana Hughes Special Assistant to the VP Allison Dolan Director Human Resources and Administration Theresa Regan Director Operations and Infrastructure Services Don Montabana Director Client Support Services Christine Meholic Director Student and Administrative Information Systems Overall Organizational Structure Steve Winig Project & Relationship Management Wilson D’Souza Director Infrastructure Software Development and Architecture Last Updated August 2007 Angie Milonas Director Finance Elliot Eichen VoIP Transition Manager Laxmi Rao IT Energy Coordinator Taeminn Song Senior Project Manager Jerry Grochow VP for Information Services & Technology Christine Fitzgerald Strategic Communications
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Technology Overall Organizational Structure - MITweb.mit.edu/wdc/Public/IST.pdf · Stan Zemon Olu Brown Andrea Collins Leo Larson Debra Wiley Ben Cole Ryan Jones Ross Runnion Shawn
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Undergrad Admissions (Phase I & II)Educational Counseling web siteGrad AdmissionsHousing DiningAssociation of Student ActivitiesInternational Students Office
Student Financial ServicesFinancial AidStudent EmploymentMITSIS FeedGross Pay Timesheet Load from SAP to MITSISWeb Grad AidElectronic Student Personnel Action Form
Christine MeholicDirector
Student and Administrative Information Systems
Student Systems(Mark Damian)
Admissions
(Eamon Kearns)
Common Services
(Lori Singer)
Student Financial Services
(Janet Sahlstrom)
Academic Services
(Matthew Burfeind)
Student Systems Vision(Dean Briggs, JoAnne
Stevenson)
5
InformationServices &Technology
Christine MeholicDirector
Student and Administrative Information Systems
Financial Enterprise Application Development / Maintenance (SAP, Web)
Logistics Enterprise Application Development / Maintenance (SAP, Web)
Human Resources and Payroll Enterprise Application Development / Maintenance (SAP, Web)
Student and Administrative Information Systems: Services
Environmental Health/Safety Application Development / Maintenance (SAP, Web, custom)
ERP Systems (Bart Dahlstrom)
Financial Team(Veronica DuLong)
Logistics Team(Bob Romanowicz)
HRPayroll Team(Julie Block)
EH&S Team(Rob Damian)
6
InformationServices &Technology
Christine MeholicDirector
Student and Administrative Information Systems
SAP TechnicalABAP DevelopmentITSTechnical ServiceEnterprise Apps
SAP Basis
Student and Administrative Information Systems: Services
Student and Administrative Information Systems: Staff
Lee CollierAmy King Seth SeligmanJohn Tuttle
ERP Systems (Bart Dahlstrom)
9
InformationServices &Technology
Christine MeholicDirector
Student and Administrative Information Systems
Richard KatkowskiArif KhanGee LeeGeorge Petrowsky
Student and Administrative Information Systems: Staff
Sharron Sawyer
Michael BergerNelson ChenJim DobrovicNancy GiftWebly JeanBaptisteAdam ListerBill McAvinney
Michael BroderickRaisa BudmanPaul CroninSemyon EskinMarina Hauptman
R3 Admin
(Ron Parker)
Internet Design and Development
(Steve Landry)
Infrastructure
(Dan Hart)
ABAP/ITS
(WaiMing Li)
Allan DavidsonMark PruddenDavid Rosenberg
Technical Services (Kevin Lyons)
Quality Assurance(TBH)
10
InformationServices &Technology
Don MontabanaDirector
Client Support Services
MIT Home Page(Suzana Lisanti)
Data Analysis &Presentation(Rob Smyser)
Departmental IT Resources
(Kyle Pope)
IT Help Services(Barbara Goguen& Oliver Thomas)
Training, Consulting And Publishing
(Jane White)
Software LicensingAnd Distribution
(Jon Hunt)
IT Security Support
(Tim McGovern)
Client Support Services
Software Acquisition(Paul Heffernan)
Telephone Client Support
(Jana Tarasenko)
Telephone Information Center
(Nancy Harney)
Academic Computing Coordinating Group
(ACCORD) (Oliver Thomas)
S/W Developer (Steve Turner)
11
InformationServices &Technology
Departmental IT Resources
(Kyle Pope)
IT Help Services(Barbara Goguen& Oliver Thomas)
Training, Consulting and Publishing(Jane White)
Service Level AgreementsDesktop DeploymentsPreventative Maintenance technical services Athena Cluster Services
General Computing HelpAthena Consulting ServicesRCC and ILG Network HelpHardware and Software RepairsComputer Buying AdviceUser AccountsBusiness Application HelpVIP HelpUnix/Linux HelpStellar Help
AuthorizationsTrainingPublishing TeamDepartmental Consulting and ApplicationUsabilityAccessibility
Client Support Services: Services
Don MontabanaDirector
Client Support Services
12
InformationServices &Technology Client Support Services: Services
Telephone Client Support
(Jana Tarasenko)
Help DeskMoves, adds & changesBilling
Software Licensingand Distribution
(Jon Hunt)
IT SecuritySupport
(Tim McGovern)
ReleaseLicensingDistribution Athena Academic Software Distribution
Bill BarrassoMike BryanBrian CampbellBrad ChaffeeTom CoveneyPat CurtisSean DavisHans DietrichRyan FlanaganJohn GuyLou IsgurPatricia KeoughChuck King
Dan ArmendarizFred Baars Laura Baldwin April Barton Robin Blanco Bill BridsJozsef DocziLarry EganPhyllis GaltChris Gresham Yang Gu John HoseBarbara JohnsonBob LangJoanne LarrabeeJacob Morzinski
WIN.MIT.EDU Ctrl Window DomainCitrix Virtual Windows application environmentTechtime campus calendarMIT Online DirectoryMIT Mail Svcs (routing, Mailman list svcs, post office mail storage, spam management tools)MIT Web Services (WebMail, central web svr, campus search engine)MIT.EDU Namespace (Domain Name System (DNS), MIT ID Sys.)Authentication & Authorization (Kerberos, X.509 server & personal certificates)MIT Network (external connectivity, campus backbone, connectivity to remote MIT sites)MIT Remote Access Services (Tether, Ipass, VPN)Cable TV
Network infrastructure planningIS&T outside plant planning and installationIS&T outside plant maintenance, relocation and coordination
Network ArchitectureExternal Connectivity and RelationsInternal StandardsNetwork and Information Security
Operations and Infrastructure: Services
Theresa ReganDirector
Operations & Infrastructure
17
InformationServices &Technology
Server Operations
(TBH)
Data Center Operation Services
(TBH)
Management of W91 data center including environmental monitoring and physical securityServer Management hardware de/installation, console monitoring, tape mounting for backupsPrint servicesProduction jobs on mainframeColocation services
Install and maintain centrally managed servers and software, such asAFS and Zephyr (software) and SAP and Data warehouse (servers)Supported environments, technologies & software include Solaris, TRU64, VMS, LINUX, SAN, RAID, Athena, Oracle and Apache TSM Backup Service Maintain MITVMA/C systems for Admin clients on the IBM mainframeLISTSERV mailing list service
Operations and Infrastructure: Services
5ESS Operations
(Louise Keohane)
Management of 5E switchVoice mailCarrier provisioning ACD
Theresa ReganDirector
Operations & Infrastructure
18
InformationServices &Technology
Network & InfrastructureServices
(Mark Silis)
Network Strategies
(Brian Shannon)
MIT Network
(Jeff Schiller)
Telecommunications & Network Installation
Services(Andrew Bonvie)
Richard EdelsonRon HoffmanChristian LoidlDan LogcherChris Murphy Randy Winchester Jonathan Ward Yuhui Ying
Joseph DohertyJamal FreemanMarco GomesBob LaniganKyle MedberyJohn MorganteErrol MorrisonShaun Palma
Operations and Infrastructure: Staff
5ESS Operations
(Louise Keohane)
Joan CyrStephen MorrisCollin MurrayArthur PerhamDavid Russell