Technology @ Johnson & Wales Kate E. Smith, PMP Senior IT Project Manager
Dec 21, 2015
Technology @ Johnson & WalesKate E. Smith, PMPSenior IT Project Manager
Agenda
J&W Email Account Information Residential Network
Network Admission Control (NAC) Computer Labs Telecommunications Cable TV Computer Specifications Responsible Computing
Email Account Information Why is email needed?
Primary form of communication @ J&W Provides secure access to email, public
folders, shared network disk space, various applications on University servers
Provides access to the computer labs
Email Address & Password Generated automatically format is
[email protected] Username and default password
information: uconnect Personal Information View Email Addresses
Email Account Information Microsoft Outlook Web Access
(OWA) Web-based email program Access your mail through your web
browser – from anywhere on the Internet
email.jwu.edu
Email Password Reset Manager Allows you to securely reset your own
forgotten password Otherwise, you must visit a computer lab
Available 24 x 7 – no waiting! Requires you to set up a Q&A Profile
Create as soon as you log in for first time!
Email Password Information Email Password Requirements
Must contain at least six letters or numbers
Cannot be the same as your username Email Password Expiration
Passwords expire every 90 days You must change your password before it
expires to keep your account active Ample warning will be given for
passwords that are about to expire Password changes are required to protect
your account
Spam Management – MX Spam Guard To protect from nuisance emails and
viruses they may carry Intelligently filters all inbound email Quarantined mail is kept for 14 days,
then deleted Spam Summary Report
Appears in your Inbox if someone sends you messages that are possible "junk" or "spam"
J&W ResNet Each res hall room has network access Must have an Ethernet ready port and
a network cable Due to an increase in devices that
some students bring (e.g. gaming consoles), there may be fewer jacks than needed You can purchase an Ethernet hub to solve
this problem For specific settings, visit
helpdesk.jwu.edu students on-campus network res net
J&W ResNet To learn how to connect gaming
systems, visit “student news” on the Help Desk web site main page
Personal wireless access points, routers and DHCP servers are not allowed due to security risks
Peer-to-peer file sharing is restricted An attempt is made to prioritize
academic traffic over entertainment traffic
Network Admission Control A network authentication and
validation security system Prevents infected computers from
accessing the network and infecting other computers
Ensures a safe, secure and reliable network
Prevents outbreaks of viruses/worms by scanning your computer for patches and anti-virus requirements
Network Admission Control To access the University network,
you are required to install the NAC Agent
Your computer must meet these requirements to gain full access to the network: critical Windows updates are installed the automatic updates feature is
enabled antivirus software is installed virus definitions are updated
Network Admission Control If your computer does not meet
the requirements, you will have temporary access to various sites to fulfill requirements J&W provides McAfee anti-virus
software at no cost to all students Your system will be forced
through this check on a weekly basis Keep your computer up to date!!
J&W Wireless Access Connect to the
"WIFIJWU" network
Open a browser and log into NAC for access Same
requirements for NAC will apply
Reminder: personal access points are not allowed in rooms
Academic Center – All hallways CBCSI – 1st floor lounge and 2nd floor meeting space East Hall – 1st floor lounge Edmund Place – Dining room and all lounges Harborside Recreation Center – 2nd floor meeting room Hospitality Center – Dining room and 3rd floor lounge Imperial Hall – Basement lounge John Hazen White – University Club, 2nd, 3rd and 4th floor hallways
McNulty Hall – 2nd thru 7th floor lounges Paramount Building - Library and 1st floor mall Renaissance – 2nd, 7th and 9th floor lounges Snowden Hall - All dining areas, lobby and all lounges South Hall - All 1st and 2nd floor lounges Washington Apartments West Hall – 1st floor lounge Xavier Academic - All hallways and basement lounge Xavier Mercy Hall Yena Center - Library (both floors)
Computer Labs Three primary lab areas
Harborside, Xavier and Academic Computer access is available in both libraries
General-purpose labs and labs equipped with specialized software applications for certain curricula
Students need an active J&W email account to access the computers
Black-and-white printing is available Duplex printing is required
Students are allowed to reserve designated computer labs to practice presentations
Visit helpdesk.jwu.edu students computer labs providence for hours
Student Storage
50MB of server storage space available from computer lab or library machines
Data stored should be considered convenient "working copies" (nothing archival or static in nature should be there)
Can't store illegal or illegally obtained/copyrighted material there
Telecommunications All res hall rooms are equipped with one
telephone line on the University's telephone system
An analog telephone is needed to use the system
Students may bring their own answering machine
J&W is the customer of record for all telephone numbers in the residence halls Students must make any network service provider
aware of this before signing up for credit cards, 800 service or pay-per-call services
Collect calls should not be accepted J&W does not provide access to long distance
service Students may want to purchase prepaid calling cards
or utilize cell phones
Cable TV
J&W provides one cable jack for cable TV service in each room in all residence halls
Students are responsible for providing a TV and TV cable
For channel lineup, visit helpdesk.jwu.edu students on-campus network cable tv
Computer Specifications
CPU/processor Pentium 4, 1.8GHz or faster
Memory (RAM) 1 GB RAM or more
Hard Drive Minimum: 40 GB
Drives CD-RW or DVD-RW
Operating System
Microsoft Vista or Windows XP Professional
Software Microsoft Office, Anti-Virus
Warranty 3 or 4 year option
SecurityComputer lock and/or have computer engraved with name or other identifying information
If you are going to purchase a new computer, here are some things to look for:
Responsible Computing Review and adhere to the Computer Use Policy
helpdesk.jwu.edu students computer use policy Protect all passwords & never share with others!
Use “strong” passwords Keep it secret just like you would an ATM number University employees, including the Help Desk,
will never ask you for your password, nor should you offer it
Visit microsoft.com/protect Do not participate in illegal file sharing
Copyright violations Do not leave valuable equipment unattended
Purchase locks!
University IT Help Desk
Hours Monday-Thursday: 8a-7:30p Friday: 8a-3p (summer hours)
Web site: helpdesk.jwu.edu Phone: 401-JWU-HELP (598-4357)or 866-598-4357 Email: [email protected]