Technology Innovation Award Oct 29

Admin Operations from the CloudVolunteers of America Chesapeake, Inc. Technology Innovation award presentation

October 29th 2010

Volunteers of America Chesapeake Faith-based, non-profit organization founded in 1896 Geographic area: Mid-Atlantic region, from

Baltimore, through Maryland, Washington, D.C., Northern Virginia, Virginia Beach.

Employ: more than 600 full and part-time staff members.

Serve: more than 8,000 people each year.

Operate: 26 programs for individuals and families serving the: homeless, mentally ill, intellectually disabled, elderly, those in need of affordable housing, those recovering from substance abuse and community corrections. 

Our Pain points Poor document retention and retrieval

missed/delayed reimbursement from funders Multiple audit findings & accreditation problems

Why Cloud Computing?

Sources:“A Break in the Clouds: Towards a Cloud Definition”, 2009; Vaquero, Rodero-Merino, Caceres, Linder"Above the Clouds: A Berkley View of Cloud Computing", 2009; UC Berkley Reliable Adaptive Distributed Systems Laboratory“Clearing the air on cloud computing”, 2009; McKinsey & Company

KnowledgeTree document management Accounting AP, Invoices, cash receipts, document

storage and archival solution Hosted on Amazon Webservices Eliminated 2 audit findings related to document

management with this $4000/year solution (20 users/100 GB capacity)

Improved workflow with contract billing and timely cost reimbursement

Collaboration is finally happening!! Expanded to HR, Development BU’s and program

services

KnowledgeTree

Online Editing

RoadmapMicrosoft BPOSExchange Online

KnowledgeTreeDocument Management

Cloud Server Hosting ServicesSAGE Applications

SOS BillingeZ Claim Billing

File ServicesTerminal Services/Application

Delivery

Offsite Backup

VOA Chesapeake Offices

Remote Users Remote Users

Internet

Lanham

12Mbps X 3Mbps/Metro Ethernet

1.5Mbps/T1 or SDSL

1Mbps +/DSL/Cable/FiOS

SSL/VPN Communications

Cloud Based Apps planned to be rolled out:

1. Case Management- Social Solutions

2. Spend Mgmt- Coupa

3. Integrated HR/Finance IS-