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Technology for Startups & SMEsBy Nkemdilim Uwaje
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Overview
Why Technology?
Myths about using Technology?
10 Must Have Technologies for Startups & SME
Cost vs ROI
Resources
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Why Technology?
Technology helps your organization
Be more efficient
Communicate seamlessly
Keep records / papertrail
Be more organized
Be more professional
Offer better customer service
Create an online presence
Manage your projects, time, ideas, resources, finances, humanresources, clients, etc.
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Myths about using Technology
A lot of startups & SMEs shy away from using technology as
they think that:
Technology always comes at a high cost
Technology is complicated and requires an expert
Technology is not safe / secure
Technology is only for big companies / teams
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10 Must Have Technologies
What does every startup and SME need???
1. Online Presence (Hosting & Domain Name, Emails, Website,Social Media Channels)
2. Communication Tools (Mail Client, Chat Programmes (Skype,Viber), Online Meetings (Join.me))
3. File Sharing / Storage (Dropbox, Skydrive, YouSendIt etc.)
4. Online Marketing (E-Newsletters (MailChimp), Survey Tools(SurveyMonkey), Infographics (easle.ly))
5. Financial Management / Accounting Software (Quickbooks,Peachtree, Online Invoicing / Accounting Tools (Freshbooks))
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10 Must Have Technologies II
What does every startup and SME need???
6. Audio/Video Makers/Screencasters (Jing, CamStudio,Audacity, Animoto)
7. Organizational Tools (Evernote, Trello, Todo List Tools, MindMapping Tools, Calendaring Tools (Doodle), ProjectManagement Tools (Basecamp, 5pm))
8. Customer Service Tools (Online Helpdesk Tools (Desk.com,Zendesk), Live Chat Tools (Live Person), CRM (SugarCRM,vTiger) )
9. Social Media Management & Analytics (Tweetdeck,Bufferapp, SocialBro, Hootsuite)
10. Office Suite (Microsoft Office, Open Office (free),GoogleDocs (online))
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Cost vs. ROI
Most of the tools mentioned in this presentation:
Are FREE
Have an affordable & scalable per user pricing model
Offer free trials
Have an Opensource alternative
Low cost vs high returns on efficiency, time management,
organization, marketing, customer support etc.
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Resources I
General
Portable Apps: http://portableapps.com
Startup Tools:http://startuptools.pbworks.com/w/page/17974963/FrontPage
Online Presence
Hosting & Domain Name, Emails, Website: www.futuresoft-ng.com
Social Media Channels: www.facebook.com, www.twitter.com,www.youtube.com etc.
Communication Tools
Mail Clients: Outlook, Mail, Thunderbird
Chat Programmes: www.skype.com, www.viber.com,http://www.liveperson.com, http://messenger.yahoo.com
Online Meetings: www.join.me
http://portableapps.com/http://startuptools.pbworks.com/w/page/17974963/FrontPagehttp://startuptools.pbworks.com/w/page/17974963/FrontPagehttp://www.futuresoft-ng.com/http://www.futuresoft-ng.com/http://www.futuresoft-ng.com/http://www.youtube.com/http://www.facebook.com/http://www.twitter.com/http://www.youtube.com/http://www.liveperson.com/http://www.liveperson.com/http://www.skype.com/http://messenger.yahoo.com/http://messenger.yahoo.com/http://messenger.yahoo.com/http://messenger.yahoo.com/http://www.liveperson.com/http://messenger.yahoo.com/http://www.join.me/http://www.join.me/http://messenger.yahoo.com/http://messenger.yahoo.com/http://www.liveperson.com/http://www.liveperson.com/http://www.viber.com/http://www.skype.com/http://www.youtube.com/http://www.twitter.com/http://www.facebook.com/http://www.futuresoft-ng.com/http://www.futuresoft-ng.com/http://www.futuresoft-ng.com/http://startuptools.pbworks.com/w/page/17974963/FrontPagehttp://startuptools.pbworks.com/w/page/17974963/FrontPagehttp://portableapps.com/http://portableapps.com/7/29/2019 Technology for Startups & SMEs
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Resources II
File Sharing / Storage: www.dropbox.com,https://skydrive.live.com/ , www.yousendit.com
Online Marketing:
Online Newsletters: www.mailchimp.com Online Surveys: www.surveymonkey.com
Infographics: www.easle.ly
Financial Management / Accounting Software:
Accounting: www.quickbooks.com, http://na.sage.com/sage-50-accounting-uswww.freshbooks.com
Online Payments: www.mypaga.com,http://www.gtbank.com/gtpay, http://www.interswitchng.comhttp://paypal.com/
http://www.dropbox.com/https://skydrive.live.com/https://skydrive.live.com/https://skydrive.live.com/http://www.yousendit.com/http://www.mailchimp.com/http://www.surveymonkey.com/http://www.easle.ly/http://www.quickbooks.com/http://na.sage.com/sage-50-accounting-ushttp://na.sage.com/sage-50-accounting-ushttp://www.freshbooks.com/http://www.mypaga.com/http://www.gtbank.com/gtpayhttp://www.interswitchng.com/http://paypal.com/http://paypal.com/http://paypal.com/http://paypal.com/http://www.interswitchng.com/http://www.interswitchng.com/http://www.gtbank.com/gtpayhttp://www.gtbank.com/gtpayhttp://www.mypaga.com/http://www.freshbooks.com/http://na.sage.com/sage-50-accounting-ushttp://na.sage.com/sage-50-accounting-ushttp://na.sage.com/sage-50-accounting-ushttp://na.sage.com/sage-50-accounting-ushttp://na.sage.com/sage-50-accounting-ushttp://na.sage.com/sage-50-accounting-ushttp://na.sage.com/sage-50-accounting-ushttp://www.quickbooks.com/http://www.easle.ly/http://www.surveymonkey.com/http://www.mailchimp.com/http://www.yousendit.com/https://skydrive.live.com/https://skydrive.live.com/https://skydrive.live.com/http://www.dropbox.com/7/29/2019 Technology for Startups & SMEs
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Resources III
Audio/Video Makers/Screencasters
Video/Screencast:www.jing.com , www.camstudio.org,www.animoto.com
Audio: www.audacity.com
Organizational Tools
Ideas & Thoughts: www.evernote.com, www.trello.com,
Todo List Tools: https://www.wunderlist.com,http://www.toodledo.com, http://www.rememberthemilk.com
Organizational Tools Mind Mapping Tools: http://www.mindmeister.com
Calendaring Tools: http://doodle.com, www.scheduleonce.com
Project Management Tools: http://basecamp.com,http://www.5pmweb.com
http://www.animoto.com/http://www.animoto.com/http://www.jing.com/http://www.camstudio.org/http://www.animoto.com/http://www.audacity.com/http://www.evernote.com/http://www.trello.com/http://www.toodledo.com/http://www.toodledo.com/http://www.toodledo.com/https://www.wunderlist.com/http://www.rememberthemilk.com/http://www.rememberthemilk.com/http://www.toodledo.com/http://www.rememberthemilk.com/http://www.mindmeister.com/http://doodle.com/http://www.scheduleonce.com/http://www.5pmweb.com/http://basecamp.com/http://www.5pmweb.com/http://www.5pmweb.com/http://basecamp.com/http://www.scheduleonce.com/http://doodle.com/http://www.mindmeister.com/http://www.rememberthemilk.com/http://www.rememberthemilk.com/http://www.toodledo.com/http://www.toodledo.com/https://www.wunderlist.com/https://www.wunderlist.com/http://www.trello.com/http://www.evernote.com/http://www.audacity.com/http://www.animoto.com/http://www.camstudio.org/http://www.jing.com/7/29/2019 Technology for Startups & SMEs
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Resources IV
Customer Service Tools:
Online Helpdesk: www.desk.com, www.zendesk.com
Live Chat Tools: www.liveperson.com, http://snapengage.com
CRM:www.sugarCRM.com , www.vTiger.com Social Media Management & Analytics: www.tweetdeck.com,
www.bufferapp.com, www.socialbro.com, www.hootsuite.com
Office Suite: www.microsoft.com, www.openoffice.com,www.googledocs.com
http://www.desk.com/http://www.zendesk.com/http://www.liveperson.com/http://snapengage.com/http://www.sugarcrm.com/http://www.vtiger.com/http://www.tweetdeck.com/http://www.bufferapp.com/http://www.socialbro.com/http://www.hootsuite.com/http://www.microsoft.com/http://www.openoffice.com/http://www.googledocs.com/http://www.googledocs.com/http://www.openoffice.com/http://www.microsoft.com/http://www.hootsuite.com/http://www.socialbro.com/http://www.bufferapp.com/http://www.tweetdeck.com/http://www.vtiger.com/http://www.sugarcrm.com/http://snapengage.com/http://snapengage.com/http://www.liveperson.com/http://www.zendesk.com/http://www.desk.com/7/29/2019 Technology for Startups & SMEs
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Q & A
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