Technology at a glance Task Person In Charge Network Infrastructure Network Michael McQuain/Kerry Northcott Servers Michael McQuain/Kerry Northcott NCR contact Chris Randle Network storage (S: drive hand in/hand out) ITD helpdesk contact Bruce McConachy Desktop fleet BOS examination computer support Desktop computer (including hardware repairs) PC reimaging (Altiris) Andrew Smith Support unit hardware and software …………will assist if available T4L rollout and allocation …………will assist if available T5 hardware & software support TBD Print Services Printers & photocopiers (PAYP) – fault logging Denice Hardie Printers & photocopiers (PAYP) – logging network fault DER DER devices (existing and future rollouts) Michael McQuain Other hardware Bring your own device support (staff & students) Staff manage, develop protocols cd/dvd players Bruce McConachy Data projectors Filters - GA data projectors Bruce McConachy digital cameras Bruce McConachy external usb storage devices Bruce McConachy Interactive white board maintenance Training – possibly KLA who has been trained monitors -- Other electrical device support (eg CD/scan/cam) Protocol to be established Photocopiers – report fault Office scanners Bruce smart board (IWB) Video conference support Training key users – technology team Content Management Services Moodle 1 administration & maintenance Staff to migrate resources M1 àM2; Bruce and John will assist co-ordination; TIG to be established Moodle 2 administration & maintenance
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Technologyataglance
Task PersonInChargeNetworkInfrastructure Network MichaelMcQuain/KerryNorthcottServers MichaelMcQuain/KerryNorthcottNCRcontact ChrisRandleNetworkstorage(S:drivehandin/handout) ITDhelpdeskcontact BruceMcConachy Desktopfleet BOSexaminationcomputersupport Desktopcomputer(includinghardwarerepairs)
PCreimaging(Altiris) AndrewSmithSupportunithardwareandsoftware …………willassistifavailableT4Lrolloutandallocation …………willassistifavailableT5hardware&softwaresupport TBD PrintServices Printers&photocopiers(PAYP)–faultlogging
DeniceHardie
Printers&photocopiers(PAYP)–loggingnetworkfault
DER DERdevices(existingandfuturerollouts) MichaelMcQuain Otherhardware Bringyourowndevicesupport(staff&students)
Staffmanage,developprotocols
cd/dvd players Bruce McConachy Dataprojectors Filters-GAdata projectors Bruce McConachy digital cameras Bruce McConachy external usb storage devices Bruce McConachyInteractivewhiteboardmaintenance Training–possiblyKLAwhohasbeen
trainedmonitors -- Otherelectricaldevicesupport(egCD/scan/cam)
Protocoltobeestablished
Photocopiers – report fault Office scanners Bruce smart board (IWB) Videoconferencesupport Trainingkeyusers–technologyteam ContentManagementServices Moodle1administration&maintenance StafftomigrateresourcesM1àM2;Bruce
andJohnwillassistco-ordination;TIGtobeestablished
Moodle2administration&maintenance
Software Acrobat Pro -- Bruce McConachy(library), (TSO)apple products TBD Google earth MessageUadministration&maintenance Andrew,LynandSonyaMS office John Leighton RISCadministration&maintenance FrontofficeuploadsupdatesetcRollmarkeradministration&maintenance AndrewSmith,LynSwaddleandSonya
McNamaraSMMarksadministration&maintenance TBDSMReportsadministration&maintenance VinceDuffandDuaneGalleTimechartadministration&maintenance TerrySimpson,DuaneGalle,Windows 7 TBD Antivirus Anyothersoftware ComputerCo-ordinatorStaff/StudentSupport SMUstaffpasswords BruceMcConachyEMUstudentpasswords BruceMcConachy WebServices ITfaultslogging(intranet) Onintranet,AndrewSmithwillcategorise
thefaultstosendthemouttovariousmembersofstaff
Permanentcomputerroombookings AndrewSmithwilltransitiontoBruceSchoolintranet AndrewSmithSchoolwebsite(external) SASS/Exechavebeentrained–authoring
right,Denicehaspublishrights,getstaffmembertoco-ordinatevarioussections,egfacultyprofiles
BellSystem BruceMcConachy,DeniceHardieTechnologyTeam Technologyteamleadership/management JohnLeightonwilltransitionintothisrole,
supportedbyAndrewduringthetransitionperiod
Technologyplan2014-2017development Technologyteam Areaswherewedon’thavecurrentsupport android products laptops (not DER) desktops, mouse & keyboard
Theseneedtobeprioritisedandeitherstaffidentifiedfortrainingoroutsourcingproceduresimplemented.(Thecriticalnatureofeachelementneedstobeassessed)
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