Technology as a Reasonable Accommodation Things to Consider ADA Trainer Network Module 7b Trainer’s Name Trainer’s Title Phone Email/Website Address 1
Dec 23, 2015
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Technology as a Reasonable Accommodation
Things to Consider
ADA Trainer Network
Module 7b
Trainer’s Name
Trainer’s TitlePhone
Email/Website Address
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DisclaimerInformation, materials, and/or technical assistance are intended solely as informal guidance, and are neither a determination of your legal rights or responsibilities under the ADA, nor binding on any agency with enforcement responsibility under the ADA. The Mid-Atlantic ADA Center is authorized by the National Institute on Disability and Rehabilitation Research (NIDRR) to provide information, materials, and technical assistance to individuals and entities that are covered by the ADA. The contents of this document were developed under a grant from the Department of Education, NIDRR grant number H133 A110020. However, those contents do not necessarily represent the policy of the Department of Education, and you should not assume endorsement by the Federal Government.
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Technology-related Accommodation
• Consider how the AT will fit into the technology environment for the whole organization
• Important factors to consider: – Individual needs– Business needs– Availability of technology vendor– Current technology infrastructure
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Technology as a Reasonable Accommodation
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What is an Accommodation?
According to the EEOC (2002)…
• “any change in the work environment or in the way things are customarily done that enables an individual with a disability to enjoy equal employment opportunities”
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Assistive Technology:Accommodations for employees with disabilities
0% 20% 40% 60%
Braille reader
Screen reader
Large screen
Voice recognition
Computer input
Screen magnifier
Workstation alteration
– Bruyere, Erickson, Schramm, 2003
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Employers Believe Accessible Technology Improves Compliance, Satisfaction, and Productivity Most
49%
48%
47%
38%
35%
33%
32%
32%
29%
24%
Compliance with ADA and other laws
I mproving employee satisfaction
I mproving productivity
I mproving diversity in theworkplace
I mproving workplace collaboration
Raising customer or clientsatisfaction
Reducing workers’ comp claims
Retention of existing employees
Recruiting new employees
Reducing absenteeism – Microsoft, 2008
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Results from a Job Accommodation Network Survey (2011)
• 56% of accommodations were made for no cost – 38% were a one-time cost– 4% required an on-going, annual cost
• Of those employers who reported a cost, one-time expenditures averaged $500
• 76% stated accommodations were either very effective or extremely effective
JAN: Direct Benefits of Accommodation
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JAN: Indirect Benefits of Accommodation68%
63%
59%
47%
45%
39%
32%
18%
reported improved interactions withco-workers
increased overall company morale
increased overall companyproductivity
improved interactions withcustomers
increased workplace safety
increased overall companyattendance
increased profitability
increased customer base
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Mid-Atlantic ADA CenterTransCen, Inc.
401 North Washington Street, Suite 450Rockville, MD 20850
Toll-Free: 800.949.4232 (DC, DE, MD, PA, VA, WV)
Telephone 301-217-0124Fax 301-251-3762TTY 301-217-0124Email [email protected] www.ADAinfo.org
The contents of this presentation were developed under a grant from the Department of Education, NIDRR grant number H133 A110020. However, those contents do not necessarily represent the policy of the Department of Education, and you should not assume endorsement by the Federal Government.