Technology and the New Normal at Winona State University Thriving in a world of continuous change Technology Fee Presentation Student Fee Management Committee.

Technology and the “New Normal” at

Winona State University

Thriving in a world of continuous changeTechnology Fee Presentation

Student Fee Management Committee – 2014

Overview of Presentation• ITS Organizational Structure• Governance• Planning• Funding for IT @ WSU• e-Warrior: Digital Life and

Learning Program• Technology Fee• A taste of the road ahead

Units in ITS

User Services

Development and Web Support Services

Infrastructure Services

Teaching, Learning, and Technology

Services

Dean Feller, Director

Robin Honken, Director

David Gresham, Director

Ken Graetz, Director

IT Planning

New Technology MasterPlan Approved in Spring 2013

Runs from July 2013 – June 2016

Technology Master Plan(Goals and Objectives)

Assessment Plan(Selecting Instruments)

Collecting Information

Analyzing Reflecting on Information

Acting on Information

DocumentEfforts

Year EndReportFY11

Year End ReportFY10

Year EndReportFY12

Assessment Report

Evidence that Core Components are metComponent 2C: The organization’s ongoing evaluation and assessment processes provide reliable evidence on institutional effectiveness that clearly informs strategies for continuous improvement.

The team observed that the assessment processes with regard to non-academic units are well planned and quite robust. Feedback loops are part of each plan with decisions made, based on results of assessment. For example, the campus technology plan includes a data collection plan, sets measureable goals, and defines metrics for goal achievement. The team viewed this plan as quite impressive and a model for other units within the institution and elsewhere.

Reference - HLC Visitation Team Report

Governance

• All University Technology Committee (AUTC) (2)• E-Warrior: Digital Life and Learning Review

Committee (5)• Student Technology Fee Review Committee (5)

Funding Sources for Information Technology

• e-Warrior: Digital Life and Learning Program Fee* • Student Technology Fee*• General Fund

* Represents nearly 90% of the IT budget

What do student fees for technology do?

IT is asking for no increase in the Tech Fee

FY12 FY13 FY14 FY15

Per Credit $7.40 $7.40 $7.40 $7.40

Per Semester $103.60 $103.60 $103.60 $103.60

Per Year $207.20 $207.20 $207.20 $207.20

WSU Student Technology Fee

What is proposed?

Student Help ($292,900)

• Student staffing for walk-in support positions

• Student Technology Fee and e-Warrior Program supports over 113 student Positions

Salaries ($380,787)

• Nine Full-time Staff – Help desk phone

support– onsite support– classroom support– network support

Equipment ($390,000)• Servers

– Email– Storage– Portal– Web (Course)– Streaming Media

• Classroom Upgrades– Projectors– A/V Systems– Podiums– Phones

• Network Switches (111 Comm. Closets)• Wireless Access Points

Repair ($47,000)

• Printers• Datacenter

– fire protection– electrical needs– cooling

 Maintenance Contracts (Hardware) ($30,000)

• Network Switches• Wireless Access Points• Storage Area Network• Servers

Software ($240,000)• Server – OS & Database • Utility – Antivirus,

AntiSPAM, Backup, Network Monitoring Tools, & Remote Access (VPN)

• Applications – All the Adobe Products, SAS, SPSS, ArcGIS, EMS, and Jump

Software Maintenance ($62,000)

• Server – OS, Database, etc

• Network – Monitoring Tools, Intrusion Detection, Security

Supplies and Materials ($140,000)

• Student and Public Printers – Paper– Toner– Consumables

• Wiring Supplies

Purchased Services ($20,000)

• Video (ITV) Support• Printing Services and

Cleaning• Wiring and Cabling

Contracts

Campus Card ($100,000)

• Controlled by the Campus Card Office for maintaining and building the service.

Recent Development:Increased Campus Bandwidth

• Residence Halls – Last year 300 MB to 700 MB– This year 700 MB to 1 GB

Taste of the Road Ahead

Anytime, Anywhere Content Consumption Content Creation

Taste of the Road Ahead

New 3-Year Wireless Plan

(FY13 – FY15)

Taste of the Road Ahead

Taste of the Road Ahead

Support academic transformation in several critical, new learning spaces.

(General Classrooms, Nursing & Business)

Questions