Techno Futures: How Leading Edge Technology will Transform Business in the Next Century (WOC 2014)

October 23–25, 2014

TECHNO FUTURES HOW LEADING-EDGE TECHNOLOGY WILL

TRANSFORM BUSINESS IN THE NEXT CENTURY

Learning objective: Explore how technology will impact the future of business

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Seminar Overview

The accelerating pace of technology change and innovation is creating a pathway to new wealth and career opportunities for those who are informed

Today, we will evaluate how leading edge technologies will transform businesses, careers and lifestyles in the future

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This Seminar Will...

Discuss the impact that technology has on all aspects of our life

Examine our business and cultural dependence on technology 

Assess where technology is going and what we need to do to keep up

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Seminar Outcomes

Gain an understanding of “key” innovations and future disruptions

Understand future career and entrepreneurial opportunities associated with technology advancements 

Develop insight into the future implications of technology advancements on our professional and personal lifestyles

Seminar participants will...

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Seminar Agenda

Panelist Introductions - Moderator

Identify and discuss the impact of the most critical ‘technologies’ in the future - Panelist

Collaborate on the opportunities and challenges imposed by these technologies – Panel and Seminar Participants

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Panelist Introductions

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Alla Whitston

Alla is the chief technology officer (CTO) for Bank of America’s enterprise functions as well as the End User

Computing executive. She also is the bank’s relationship manager for IBM.

In her CTO role, Alla is responsible for end-to-end client engagement, design, plan, build and operation of infrastructure solutions for the company’s enterprise functions. This includes the technology capabilities supporting Global Technology & Operations, Corporate Audit, Finance, Global Human Resources, Global Marketing & Corporate Affairs, Legal, Compliance and Regulatory Relations.

As End User Computing executive, Alla is responsible for delivering end-to-end technology and operations supporting desktop platforms, mobility services, communication and collaboration technologies, secure messaging, spam/anti-virus, Office Suite and managed desktop and print/fax services. Alla’s team operates in more than ten countries and includes approximately 1,900 employees and contractors world-wide.

Managing Director, Enterprise Chief Technology Officer and End User Computing Executive

Prior to this post, Alla led Infrastructure Solutions team where she was responsible for end-to-end client relationship management, plan, design, architecture and delivery of infrastructure for Bank’s Global Wholesale Banking clients.Alla joined Bank of America in 2011 from JP Morgan where she served as Managing director responsible for Application and Infrastructure Management within the Investment Banking division supporting global equities, prime brokerage, broker dealer services and future and options businesses. Prior to this, Alla was Senior Managing director at Bear Stearns responsible for Global Cash Equities Infrastructure and Application Management. She also has held positions at Goldman Sachs, Bankers Trust and Home Insurance.

Alla has been a strong diversity leader throughout career, at JP Morgan she was responsible for Female Executive Director leadership agenda, including internal and associated university formal mentoring programs and at Goldman Sachs she was Executive Committee member for GS Women in Technology. Alla was a Keynote speaker at Syracuse Business Summit covering subject of “Successful Women in the Global Workplace.”At Bank of America Alla continues actively participate in corporate leadership events - panel speaker at Emerging Leader Program, Information Technology Senior Management Forum – representing TI BAC leadership.Alla earned a Computer Science degree from Georgia Technical University . She lives in New York , NY with her husband and son.

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Marlin Page Speaker; Founder, Sisters Code; STEM Strategist; Tech Entrepreneur

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Tracy Kerrins

Tracy Kerrins is the Transformations, Business Strategies & Management Executive responsible for managing strategic initiatives, transformation programs, and centralized business performance management functions for GWBT&O. She serves as the key advisor to the GWBT&O CIO consulting in matters of strategy and priority of large-scale efforts, has ultimate accountability & decision making for GWBT&O key transformation programs (Wholesale Model Bank and Wholesale Credit Transformation) and leads the GWBT&O Portfolio and Change Management function as well as regional (EMEA and APAC) business management.  Prior to her current role, Tracy was the Contact Center, Voice and Customer Experience Technology Executive responsible for the delivery of integrated global technology solutions across the contact center channel as well as integration with other channels for a deliberate, exceptional and intelligent customer experience. Tracy also led the technology and infrastructure delivery of the CANW Transformation, which converted the Bank’s legacy California and Northwest banking systems to the Bank’s nationwide, standard operating platform. Tracy also served as Banking Center and ATM Technology Executive.

Prior to joining Bank of America in 2003, Tracy was a consultant at Accenture and Price Waterhouse. As an Accenture consultant she worked for Bank of America designing and developing the Know the Customer database and the Card Solutions platform.

Tracy graduated from the University of Michigan with a degree in Industrial and Operations Engineering. She is a steering committee member of Bank of America’s Women in Technology and Operations organization and is a member of the Society of Women Engineers and Women in Science and Engineering organization. Tracy was recognized by The Charlotte Business Journal in 2012, as a ‘Top 40 Under 40” for being one of the regions brightest and most talented up-and-coming business leaders and was also an Athena Leadership Award finalist for female leaders.

Global Wholesale Banking Technology & Operations (GWBT&O)Global Transformations, Business Strategies & Management Executive

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Jem PagánJem Pagán is currently the Director of Technology Strategy for JNK Securities, a research and trading firm for institutional investment organizations in the greater New York City, Boston, San Francisco and Toronto regions. In this role, Mr. Pagán manages the firm’s strategic thought leadership program and research of emerging technologies, technology innovation and future disruptions in the IT, telecom, digital media and alternative energy industries.

Jem Pagán recently served as the Director of Business Transformation Services for Oracle America.  He managed the North American territory as a senior level strategic consultant, providing business and technology strategies and solutions that encompassed all verticals and market segments including Big Data/Analytics, Healthcare, Cloud Computing, Cyber Security, Claims Processing, Mobile Technology, etc. for the executive leadership level within the Oracle customer base.

Prior to joining Oracle, Mr. Pagán served as Senior Vice President (CTO) of Product Development and Systems Operations and as General Manager of the mid-Atlantic Region at Mzinga, Inc. In this role, Mr. Pagán led the design and deployment of Mzinga’s next generation SaaS and Cloud Strategy for their Global Learning and Social Media Products and services and provided mission critical learning and certification.  

Managing Director, Technology Strategy - JNK Securities

 Mr. Pagán was the first Chief Enterprise Architect and Chief Information Security Officer simultaneously for the Commonwealth of Pennsylvania’s Office for Information Technology, and provided enterprise solutions, standards and business strategy for 52 Agencies, Boards and Commissions under the Governor’s jurisdiction with an annual recurring IT budget of $2B.

Under Jem Pagán’s leadership, the Commonwealth of Pennsylvania received the International Laureate Award for Excellence in Government for the Implementation of the Business Solutions Center of Excellence, a thought leadership think tank developed to advance technology in government operations.  The Commonwealth of Pennsylvania also received the National Award for Excellence in Government from NASCIO (National Association for State CIOs) for their Initiative called, Operation Secure Enterprise, an effort architected and spearheaded by Mr. Pagán to address cyber-security needs in government operations. Mr. Pagán also served on the Federal Inter-Agency Advisory Board for smartcard standards.  This effort was led by the Department of Homeland Security under the Presidential Directive - FIPS 201 that called for the creation of ISO specification standards in Identity Management and Smartcard Technology. As Chief Network Officer for Maryland State Department of Public Safety, Probation and Corrections, Jem’s organization managed the statewide criminal justice network and data center operations that provided support for all criminal agency organizations (i.e., Courts, Law Enforcement, FBI/NCIC, Attorney General’s office, etc.). Jem also served on the Governor’s Network Maryland thought leadership team formulated to architect business and technology solutions for telecommunications, data communications cyber security and broadband networking.

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SEMINAR DISCUSSION TOPIC

Identify and discuss the impact of the most critical ‘technologies’ of the future

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The (3) Key Technological AdvancementsThat Will Shape Society’s Future

1. Nanotechnology

2. Quantum Computing

3. Internet of Things

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1. Nanotechnology

• How small is a nanometer? Our fingernails grow at about 1 nanometer per second

• Nanotechnology allows science to “alter” the physical characteristics of our world to create new innovative products and solutions

Nanotechnology simply means – really, really small (atomic & molecular level)

Physical properties in our world have completely different characteristics when they are studied at their “smallest” level (atomic & molecular)

Nanotechnology will alter our human form, predict health problems, change plants, animals and our food supply at the atomic level

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1. Nanotechnology – Market Impact Areas

Cosmetics

Electronics

Food & Drink

Medical

Construction & Manufacturing

Clothing

Packaging

Sports & Leisure

Transportation

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2. Quantum Physics & Computing

In a 2010 experiment, scientists proved that an object may exist simultaneously in two different worlds. They isolated a tiny piece of metal, struck it like a tuning fork and observed that it moved and stood still at the same time.

Quantum physics deals with the behavior of the smallest things in our universe: subatomic particles.

Haven't we all imagined what it would be like to instruct Scotty to beam us up, then dissolve into a stream of particles, only to be reassembled in another place? It's science fiction no more; it has been done, not on humans but on large molecules.

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2. Quantum Computing – Future Applications• Safer airplanes—Lockheed Martin plans to use its D-Wave to test jet software that is

currently too complex for classical computers.

• Discover distant planets—Quantum computers will be able to analyze the vast amount of data collected by telescopes and seek out Earth-like planets.

• Win elections—Campaigners will comb through reams of marketing information to best exploit individual voter preferences.

• Detect cancer earlier—Computational models will help determine how diseases develop.

• Help automobiles drive themselves—Google is using a quantum computer to design software that can distinguish cars from landmarks.

• Reduce weather-related deaths—Precision forecasting will give people more time to take cover.

• Develop more effective drugs—By mapping amino acids, or analyzing DNA-sequencing data, doctors will discover and design superior drug-based treatments.

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3. Internet of Things (IoT)Simply put this is the concept of basically connecting any device with an on and off switch to the Internet (and/or to each other). This includes everything from cell phones, coffee makers, washing machines, headphones, lamps, wearable devices and almost anything else you can think of.

The IoT is a giant network of connected “things” (which also includes people). The relationship will be between people-people, people-things, and things-things.The IoT also opens up companies all over the world to

more security threats. Then we have the issue of privacy and data sharing. We are building intelligence into products and the environment.

Internet of Things

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3. Internet Computing – Future Applications Connected Homes

Offices

Buildings

Roadways

Mobile Products

Clothing (Wearables)

Nature

Automobiles

Mass Transportation

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Panel Questions

• What strategies should technology professionals develop to remain relevant in the face of new technology career options?

• How are new technology advances introduced to consumers and enterprises?

• What are the future challenges and risks associated with the adoption of advanced technologies?

• How are jobs traditionally displaced and created through technology innovations?

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Technology Advancements Must Be Carefully Introduced Into Mainstream Society

It is not wise to assume that “it’s all about the technology” when in reality, it’s still all about the safe advancement of society as a global community.

Let’s talk about the critical roles “people” will play in technology advancement!!

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Develop insight into the future implications of technology advancements on our professional and

personal lifestyles

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People & Processes – Are Still Critical to Our Future

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The Top (10) Future Workforce Trends

1. A global war for Smart Talent will be the top driver of competitive advantage, as educated, skilled and experienced employees will be in demand.

2. The aging of the population in America and Europe will have dramatic effect on society and the economy impacting productivity, knowledge and growth.

3. An increase in women in the U.S. workforce will change the policies, power and positioning of organizations. Women will alter the strategies of boardrooms, industries and markets.

4. A diversity savvy workforce will be required to understand and align with the diversity in the global marketplace. Diversity will be a critical competency for leaders and employees.

5. Finding, training and retaining high-tech skilled employees from a global talent pool will be the greatest challenge for every organization.

Reference: The Extreme Future: The Top Trends that will Shape the World in the Next 20 Years, by Dr. James Canton

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The Top (10) Future Workforce Trends (con’t)

6. Incorporating innovation into the organizational DNA will be a key driver of future competitive advantage.

7. Building a sustainable, healthy and green workplace will be an essential capability for retaining talent and attracting the future workforce

8. Preparing employees to meet the challenges of a complex and stressful future, where accelerated change and risks can be managed effectively with high performance agility, will be vitally important.

9. An organization that is committed to employee development, continual education and training, will return to the organization new skills and new competencies.

10. Attracting the next workforce, or preparing the current one, will require a new workforce culture to better understand transnational teams, online collaboration, globalization and business process transformation.

Reference: The Extreme Future: The Top Trends that will Shape the World in the Next 20 Years, by Dr. James Canton

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OPEN DISCUSSION

Questions & Answers

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References• http://www.wfs.org/blogs/patrick-tucker/futurist-magazines-top-ten-forecasts-for-2014-and-beyond• http://www.nsf.gov/crssprgm/nano/reports/MCR_11-0301_Nanotechnology_Research_Directions_To_

2020_JNR13.pdf

• http://www.globalfuturist.com/images/docs/nanoecon.pdf• http://www.nsf.gov/crssprgm/nano/reports/MCR_11-0201_JNR13_NNI+at+10+

years_11051_2010_192_print.pdf• http://www.wfs.org/futurist-update/futurist-update-2014-issues/september-2014-vol-15-no-9• http://2020science.org/2009/09/28/so-you%E2%80%99re-curious-about-nanotechnology%E2%80%A

6/

• http://canadianawareness.org/2014/01/nsa-developing-quantum-computer-to-crack-privacy-encryption-codes/

• http://time.com/5035/9-ways-quantum-computing-will-change-everything/• http://www.forbes.com/sites/jacobmorgan/2014/05/13/simple-explanation-internet-things-that-anyone-

can-understand/

• http://theoriginaljc.blogspot.com/2014_08_01_archive.html