Technical Training Manual Adding & Updating Boring Information HTML HTTP TLS TCP CSS FTP WAN LAN DDoS CMS NAT IP David White Web Developer / Systems Administrator www.urbanministry.org Personal: Hyper Tex t Markup Language Hyper Text Transfer Protocol Transport Layer Security Transmission Control Protocol Cascading Style Sheets File Transfer Protocol Wide Area Network Local Area Network Distribut ed Denial of Service Content Management System Internet Protocol Network Address Translation
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Technical training manual: Final Project for TechMission as AmeriCorps Volunteer
Technology Training Manuals are very important for any company's documentation process. On an AmeriCorps stipend, I worked for TechMission, a nonprofit organization located in Boston, for a year as a web developer and server administrator. My final project was to revamp the existing tech team training manual so that future employees could be trained more quickly and could find documentation over the course of their work.
In addition, this presentation (very) briefly covers why it is important to have an anti-virus program installed on your computer, and includes a page of logos for some of the most common Internet Browsers (which I described and briefly reviewed in my oral presentation).
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Technical Training Manual
Adding & Updating Boring Information
HTML HTTP TLS TCP
CSS FTP WAN LAN
DDoS CMS NAT IP
David WhiteWeb Developer / Systems Administratorwww.urbanministry.orgPersonal: www.davidmartinwhite.com
TABLE OF CONTENTSWhy a ManualDesigning & Editing a ManualSteps to Writing a ManualTech Topic: VirusesTech Topic: Removing ProgramsTech Topic: Internet Browsers
?!?!?
WHY A MANUAL
Can use the manual for reviewing the subject after a training
Lets one concentrate on training instead of having to take notes
New computers come with unwanted software Takes up system resources
People download unused programs on your PC
Your PC is running slowly Solution: Remove ALL programs you
don’t use
TECH TOPIC: EXAMPLE
TECH TOPIC: INTERNET BROWSERS
QUESTIONS
THANK YOU
David WhiteWeb Developer / Systems Administrator TechMission: www.urbanministry.orgPersonal: www.davidmartinwhite.comBusiness: www.smoothstoneservices.com