TechMate International The Industry Standard. Why TechMate TechMate has… Been in business since 1989 3500 customers and installations in 40+ countries.

TechMate International The Industry Standard

Why TechMateTechMate has…

Been in business since 1989

3500 customers and installations in 40+ countries

A proven track record of success

Offices in CA, NJ and a separate development office

Multiple Product lines to facilitate sales, estimation and inventories

Become the largest software vendor to the Moving industry in the world

“Why trust your business to anyone else?”

Managing the Sales ProcessTechMate has built a process designed to

manage the relocation process from the point of initial contact….

1) Initial contact is made with prospect. Phone survey is completed and emailed from FirstMate OR on-site estimate is scheduled and assigned to a salesperson.

2) Salesperson completes on-site survey and prints out detailed cube sheet and estimate for prospective shipper.

3) Full visibility allows for changes to be accessed by a customer service representative and emailed directly to the shipper from within the application.

4) Detailed management reporting on everything from lead sources to individual sales performance allows managers to make more informed decisions.

Current Product OfferingsFirstMate is the hub system of the TechMate product suite.

FirstMate combines Customer Relationship Management (CRM) tools with fully-featured survey and estimation capabilities. The system streamlines the sales process by providing a data repository for all shipments, an interface to the mobile sales and inventory applications, integrated email functionality and detailed reporting capacity.

Pocket SalesMate/Tablet SalesMate records customer information, surveys, calculates tariff charges, and allows users to print a Table of Measurements and an Estimate/Order for Service directly at residence. SalesMate improves productivity by empowering salespeople to provide accurate estimates, offering a more professional presentation, eliminating redundant data entry and, most importantly, by improving closing ratios.

LoadMate empowers drivers to wirelessly print or email inventories directly from residence. The system’s easy-to-use features mirror the existing pen-and-paper process to minimize the learning curve for new users. Completed Inventories can be printed in standard English or coded format. Listed inventory items are fully customizable to match a driver’s particular style. Faster, cleaner inventories in less time are the hallmarks of this application.

Mobile Sales PlatformsIn order to capitalize on the ever-

changing technology landscape, TechMate offers several mobile options:  POCKETPC

Ø Cost: $400-$500 (New) / Suggested Manufacturer: HP / Screen: 3.5" (Corner-to-Corner) Ø  Weight: 4-7 ounces / Operating System: Windows Mobile 5  or Windows Mobile 6

SMARTPHONEØ      Cost: 199-$499 (New) / Suggested Manufacturer: Speak with your cell phone provider Ø      Screen: 3" (Corner-to-Corner) / Weight: 4-7 ouncesØ      Operating System: Windows Mobile 5 / WM 5.2 / WM 6.0Ø      Built-in wireless functionality with purchase of data plan from cell provider

TABLET PCØ      Cost: $800 (Refurbished) - $1500 (New)Ø      Suggested Specs: 9"-12" Screen, Extended battery life, BluetoothØ      Operating System: Windows XP Pro (Tablet Edition) / Vista / Weight: 2.5-5 lbsØ      This is a fully functional Laptop

UMPC (ULTRA-MOBILE PC)Ø      Cost: $800 -$1100 (New) /Suggested Specs: 5.5"-7" Screen, Extended battery lifeØ      Operating System: Windows XP Pro (Tablet Edition) / Vista / Weight: 1-2.5lbsØ      This is a fully functional Laptop /”middle-ground" between the Pocket PC and a Tablet

Wireless Connectivity

PocketPC

TabletPC

FirstMate

LoadMate

Wireless

Wireless

Detailed SurveysFirstMate’s dynamic survey leverages almost 20 years of experience and has become the industry standard. The items are 100% customizable, supporting multiple

languages, multi-modal shipments, HHG and O&I. Completed Surveys can be emailed from directly within

the application.

SchedulingFirstMate’s scheduling system was designed

specifically to serve the needs of our relocation clientele. > Instantly

access customers from the schedule screen

> Set availability for each salesperson

> Option to set “non-reporting” appointments such as “Dentist”, which will not impact closing ratios

> View daily or weekly schedules

> Eliminates need for scheduling book

Reporting ToolsFirstMate incorporates detailed management reporting on: Closing Ratios, Lead Sources, Bookings, Move Types, and Financial Data. These can be created in a PDF format or exported into an Excel Worksheet.

SupportTechMate has always maintained the

philosophy that our customers are buying a solution; not just a product.

> Support hours from 8am to 8pm East Coast Time> Ten dedicated support personnel (most in the

industry) > Extensive Training videos across all product lines> LiveChat on the website for instant access to a technician > LiveChat Integrated into our software applications> Offices on the East and West Coast

ResultsPerhaps the reason that TechMate is the

largest moving software vendor in the world, is that we actually listen to our clients….. The attached survey

does not tell us that our 3500 customers are all 100% happy…but it does tell you that:

a) We listen

b) We learn

c) We are always getting better* 89% of our clients in

2007 said they were Satisfied or Extremely Satisfied with TechMate

The FutureTechMate has made numerous changes over the past year and has lots of new and exciting developments in the pipeline.

Whether you are an existing customer, or have never worked with us, we look forward to hearing from you.

Contact us at today at:

(949)837-6283