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Service LetterPRODUCT SUPPORT PROGRAM FOR INSTALLING A HOSE PROTECTOR PLATE (GUARD) TO THE SWING CASTING ON CERTAIN F AND F2 SERIES BACKHOE LOADERSMedia Number -TEBE4408-00 Publication Date -01/06/2016 Date Updated -01/06/2016

Caterpillar: Confidential Yellow

TEBE4408-00

01Jun2016

U-282A-220D-253O-248

Before/After PRODUCT SUPPORT PROGRAM FOR INSTALLING A HOSE PROTECTOR PLATE (GUARD) TO THE SWING CASTING ON CERTAIN F AND F2 SERIES BACKHOE LOADERS

5057 5456 PS45100

NOTE:Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:Caterpillar: Confidential Yellow

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This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45100" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

TERMINATION DATE

30Jun2018

PROBLEM

The hoses that are routed through the swing casting at the rear of the machine can rub against the rough cast material on certain F and F2 Series Backhoe Loaders. This rubbing can cause some of the hoses to prematurely wear.

AFFECTED PRODUCT

Model Identification Number*******Group 1*******422F LRH00150-02375428F LBH00150-05614, 33976

RAK00150-00610

SJW00150-00425, 430-707432F LNR00150-00754, 756-1287

PXR00150-00893

SEJ00150-00445, 447-824, 833-895434F LDH00150-00947

MTR00150-00241444F JXR00150-00346

LJJ00150-00528 Caterpillar: Confidential Yellow



*******Group 2*******432F 2 HWP00151, 154, 159-161, 163, 168, 210, 212, 231-232,

234-243, 248-251, 265, 270, 299, 302, 309-311, 314-320, 324-325, 327-328, 351-362, 369, 376, 398, 410, 429, 433, 436, 439-440, 461-465, 467, 477, 482, 491, 498-499, 516-518, 542-545, 548-550, 552, 563, 571, 575, 579, 583, 651-652, 664, 668-671, 703

LYJ00159, 163, 167-171, 173-175, 177-178, 190, 196, 229, 260, 262, 282-287, 292, 297, 308-315, 318

444F 2 HWS00150-00153, 156-157, 163-167, 171-174, 176-187, 190, 192, 194-199, 201-214, 216-221, 225, 228-229, 231, 233-237, 240-243, 245-257, 268-271, 273-274, 276-279

LYL00150-00152, 156-159, 161-162, 164-165, 167-170, 172-174, 176, 196-197, 258, 295-296

*******Group 3*******422F 2 LYF00150-00340, 342-626, 629-632, 634-653427F 2 HWK00150-00211, 213-254428F 2 HWN00150-00451

LYG00150-00696, 711-958, 960-1026432F 2 HWP00150, 152-153, 155-158, 162, 164-167, 169-209, 211,

213-230, 233, 244-247, 252-264, 266-269, 271-298, 300-301, 303-308, 312-313, 321-323, 326, 329-350, 363-368, 370-375, 377-397, 399-409, 411-428, 430-432, 434-435, 437-438, 441-460, 466, 468-476, 478-481, 483-490, 492-497, 500-515, 519-541, 546-547, 551, 553-562, 564-570, 572-574, 576-578, 580-582, 584-650, 653-663, 665-667, 672-702

LYJ00150-00158, 160-162, 164-166, 172, 176, 179-189, 191-195, 197-228, 230-259, 261, 263-281, 288-291, 293-296, 298-307, 316-317, 319-352

434F 2 HWR00150-00200

LYK00150-00243, 245-283444F 2 HWS00154-00155, 158-162, 168-170, 175, 188-189, 191,

193, 200, 215, 222-224, 226-227, 230, 232, 238-239, 244, 258-267, 272, 275

LYL00153-00155, 160, 163, 166, 171, 175, 177-195, 198-257, 259-294

PARTS NEEDED

QtyPart Number Description

*******Group 1******* Caterpillar: Confidential Yellow



3 5P5148 STRAP-CABLE (After Failure Only)

1 3247594 HOSE AS (After Failure Only)

















1 4228652 PLATE-PROTECTOR

1 4399924Caterpillar: Confidential Yellow



HOSE AS (After Failure Only)


In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 8% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******













1 3294508 HOSE AS (After Failure Only) Caterpillar: Confidential Yellow












*******Group 3*******


























ACTION REQUIRED




This Service Letter was written to cover all F2 Series machines, and any F-Series machines that are still in dealers storage (new, un-delivered).

Please make every effort to rework your stock machines before delivery to any customers.

A new hose protector plate (guard) is now available to reduce this wear. The hose protector plate (guard) can be installed on the affected machines.

Because some of the hoses may have already worn, these hoses should be replaced before installing the hose protector. Damaged hoses may cause the hose protector to wear through and reduce its effectiveness. Refer to the Disassembly and Assembly, "System Pressure - Release", for additional information.

Usually, only two or three of the hoses are damaged (the ones that are on the bottom of the group of hoses.

NOTE: ONLY REPLACE THE HOSE IF THE WIRE OF THE HOSE ARE VISIBLE. Scuffing of the rubber surface is acceptable as long as the wires are not visible. Refer to Image1 for examples of damaged hoses with wires showing.

The hose protector plate (guard) fits on the swing casting. Refer to Image2.

- 14 foot reach machines use the 422-8652 Protector Plate (Guard) - 16 foot reach machines use the 465-3494 Protector Plate (Guard)

Before attempting to fit the protector plate (guard), lower the boom and stick fully. This raises the hoses out of the way giving clearance to install the protector plate (guard).

Ensure the swing casting is clean of any grease and debris before the protector plate (guard) is installed.

If new hoses have been fitted, then three new 5P-5148 Cable Straps will need to be installed. Ensure that the cable straps are evenly spaced, and tighten so they do not move.

Please take a pictures of any damaged hoses you are claiming for and attach the image to SIMSi with the claim.

IMPORTANT: Claims without a picture may be returned unpaid.




Image1




Image2


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Image3

SERVICE CLAIM ALLOWANCES

Product smu/age

whichever comes first

Caterpillar Dealer Suggested Customer Suggested

Parts %Labor Hrs%

Parts %Labor Hrs%

Parts %Labor Hrs%

*******Group 1*******

0-50 hrs,0-3 mo

100.0% 100.0% 0.0% 0.0% 0.0% 0.0%

NOTE: This is a 0.5-hour job for Group 1

Note: F-Series machines can only be claimed for if the machine is still in dealer stock / not delivered. This is why a 3 month / 50 hour limit has been applied.

Product smu/age






Parts % Labor

Hrs%

Parts % Labor

Hrs%

Parts % Labor

Hrs%

*******Group 2*******

0-3000 hrs,0-24 mo

100.0% 100.0% 0.0% 0.0% 0.0% 0.0%


Note: An additional 1.5 hours (2.0 hours in total) can be claimed if hoses need to be replaced.

Product smu/age



Parts %Labor

Hrs%Parts %

Labor

Hrs%Parts %

Labor

Hrs%

*******Group 3*******

0-3000 hrs,0-24 mo

100.0% 100.0% 0.0% 0.0% 0.0% 0.0%


Note: An additional 1.5 hours (2.0 hours in total) can be claimed if hoses need to be replaced.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Copyright 1993 - 2016 Caterpillar Inc.

All Rights Reserved.

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Thu Jul 7 16:04:40 UTC+0200 2016

m512snd




techdoc print page - Cgt Ediliziaweb.cgtedilizia.it/SISCO/Documenti/1/PS45100.pdf · This Program must be administered either before or after failure. In either case the decision

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