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TECHNOLOGY & IT’S ADOPTION BY THE 55+ GROUP [email protected] Dr David Urpani
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Tech 55+ 20 feb15

Apr 15, 2017

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Page 1: Tech 55+ 20 feb15

TECHNOLOGY & IT’S ADOPTION BY THE 55+ GROUP

[email protected] Dr David Urpani

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About me

Architect, Civil & Structural Engineer PhD Artificial Intelligence, Swinburne Uni Research Scientist, CSIRO Data Scientist, Oracle Corp Co-Founder, iSelect Mentor & Business Advisor

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The Nature of Technology

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Defining Technology Technology is …

“… anything that doesn’t work yet.” Danny Hillis, The Pattern on the Stone: The Simple Ideas that Make Computers Work, 1998

“… anything invented after you were born.” Alan Kay at Hong Kong press conference, late 1980s

“… anything useful invented by a mind.” Kevin Kelly, What Technology Wants, 2010

“… a programming of phenomena to our purposes.” W.Brian Arthur, The Nature of Technology, 2009

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The Evolution of Technology

Humans, as the first technology capable intelligence started a new technology based evolutionary process that is an extension of our own biological evolution.

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The way a technology changes over time fits a pattern similar to the evolution of an organic species:

From simple to complex, from general to specific, from uniformity to diversity, from individualism to mutualisim, from energy waste to efficiency and from slow change to greater evolvability.

*

*K.Kelly uses the term ’Technium’ to mean a whole system of technology.

A Thousand Years of Helmet Evolution, Bashford Dean

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The Seventh Kingdom As biological organisms evolved to more complex, society based entities the level of information processing increased. The invention of sex lead to faster re-ordering of biological information.

With language humans were able to adapt and transmit learning faster than genes. The invention of writing and mathematics structured the learning even more. The technium takes off …

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The Human – Technology Relationship

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Technology Adoption accelerating

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Costs declining/Capability increasing exponentially

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Radio Shack brochure, 1981

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Historical Adoption Rates of Technology

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Technology ‘have’ and ‘have nots’? Technology adoption is fast but not instantaneous or even. However, research shows that in many instances technology adoption is a case of ‘have’ and ‘have later’.

As we shall see several traits determine adoption, of which age is but one …

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Human Age & Technology

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Population Ageing

An Aging Australia: Preparing for the Future, Productivity Commission Research Paper, Nov. 2013

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Impact of Aging

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A Market to be catered for …

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Tech Adoption by Older Gen “The young are ‘good’ with technology and the old are reticent, late adopters and slow learners.” *

*The 50 Plus Market: Why the Future is Age-neutral when it Comes to Marketing, Dick Stroud, 2007

“That is a myth and a stereotype!” *

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How society sees the older gen

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Who they really are

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Info Gadget Adoption by Age & Time

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Adoption by Income, Age & Educ

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They are a really diverse group

¨  Young Seniors: in denial, lifestyle not consistent with biological age.

¨  Conscious Hedonists: uncomplicated, pragmatic

¨  Elderly Seniors: physically & mentally restricted.

New Seniors: 50-59 yrs Young Seniors: 60-69 yrs Seniors: 70-79 yrs Elderly: 80+ yrs

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The ‘average’ consumer is changing

The consumer base is becoming increasingly different from the theoretical “average user” used in design of products. In fact, in current product design, an increasingly bigger proportion of the potential customer base is being ignored as the demographic curve bulges upward. However their needs grow as their capabilities diminish. The challenge to innovators and to businesses is that everyone, with all their differences, are potential users/consumers and desire to use the same products and services as everyone else.

Material translated & adapted from “Design Pour Tous – comment s’y prendre. Preconisations pour une conception pour le plus gran nombre”, Collectif Designers+, 2005

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Design for Everyone Aging is not a disability. It’s part of a normal life cycle that we will all experience. Our products should be designed to cater for the physical, sensory & cognitive effects of age.

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7 Principles of Universal Design “The design of products & environments to be usable by all people, to the greatest extent possible, without the need for adaptation, specialized design” * (or training).

*

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Conclusion Technology is pervasive & unrelenting. It is up to us to use it wisely to increase the quality of everyone’s lives in a sustainable manner. Thank you! [email protected] David Urpani