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TEAM BUILDINGGROUPS
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GROUPS AND INTERGROUP
RELATIONSHIPS
Division of labour breaks an organization intogroups. Organization generates forces towards
formation of various smaller functional task
groups within itself.
A group in psychological terms is any number of
people who (1) interact with one another, (2) are
psychologically aware of one another, and (3)
perceive themselves as a groupThe size of group is limited by possibilities of
mutual interaction and mutual awareness
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GROUPS AND INTERGROUP
RELATIONSHIPS
Formal groups- are created in order to fulfill specificgoals and carry on specific tasks clearly related to
total organizational mission. Formal groups can be
permanent formal groups and temporary formal
groups, i.e., committees and task forces.Man seeks fulfillment of some of his needs through
developing variety of relationships with others in the
organization. These relationships develop into
informal groups if ecology of work area and timeschedule of work permit
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GROUPS AND INTERGROUP
RELATIONSHIPS
Tendency toward informal groups almost always existbecause of nature of man.
Informal groups arise out of particular combination of
formal factors and human needs.
If organization wants to prevent informal groupformation, it an do so by designing work and its physical
layout in such a way that no opportunities for interaction
arise or it can systematically rotate leaders and key
members to prevent any stable group structure fromemerging.
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GROUPS AND INTERGROUP
RELATIONSHIPS
The commonest kind of informal groups we findin organization are known in M. Daltons
terminology, Horizontal Cliques.
A second type is called Vertical Cliques- a
group composed of members of different levels
within a given department. Such a group comes
into being because of earlier acquaintance or
they need each other to accomplish their goalsSuch groups often serve a key communication
function both upward and downward.
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GROUPS AND INTERGROUP
RELATIONSHIPS
A third type of clique can be called a MixedClique. This will have in it members of different
ranks, from different departments and from
different physical locations. Such cliques may
arise to serve common interests or to fulfill
functional needs not taken care of by the
organization.
Relationships outside of organizarional contextmay be an important basis for formation of such
cliques.
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FUNCTIONS FULFILLED BY
GROUPS
Formal, Organizational Functions Functions which pertain to accomplishment of
organizations basic mission, such as getting
work out, generating ideas or serving asliaison.
These tasks are formally assigned to groups
and are officially held responsible
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FUNCTIONS FULFILLED BY
GROUPS
Psychological, Personal Functions An outlet for affiliation needs, i.e., needs for
friendship, support and love. A means of developing, enhancing or confirming
a sense of identity and maintaining self esteem.Through group membership man can confirm hisfeelings of who he is, gain status and enhancehis sense of self-esteem
A means of establishing and testing reality. Eachperson can validate his own perceptions andfeelings best by checking them with others.
C O S
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FUNCTIONS FULFILLED BY
GROUPS
Psychological, Personal Functions (contd.) A means of increasing security and a sense of
power in coping with a common and powerfulenemy or threat. Through banding together into
bargaining units such as unions, groups canoffset some of the power management has overmembers individually.
A means of getting some job done that members
need to have done such as gatheringinformation, and providing stimulation to oneanother.
FUNCTIONS FULFILLED BY
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FUNCTIONS FULFILLED BY
GROUPS
Multiple or Mixed Functions Psychological groups are key unit for
facilitating the integration of organizational
goals and personal needs, and fulfillingpsychological needs.
Groups often become the source of much
higher levels of loyalty, commitment, and
energy in the service of organizational goals.
FUNCTIONS FULFILLED BY
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FUNCTIONS FULFILLED BY
GROUPS
Multiple or Mixed Functions Informal groups begin to serve formal,
organizational functions enabling topmanagement to use informal channels of
communication to obtain information quicklyon conditions in various parts of theorganization.
Groups enable line managers to determine
changes in production policy. Such groups clearly help maintain
organizational effectiveness.
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GROUP
A group is defined as two or morepersons who interact with one another so
that eahc person influences and is
influenced by each other.
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GROUP STRUCTURE
Based on Authority relationship
Task distribution
Control patterns Interpersonal attraction of group members*
*(Dependent on common goal, common beliefs and valuesystem and a common cultural background)
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GROUP PROCESS
Relates to To achieve the task for which it has been set
up
To maintain itself as a cohesive unit so that itsmembers feel part of a team
Self-serving activities
What to look for in the group
Criteria for effective feedback
DYNAMICS OF RELATIONSHIP
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DYNAMICS OF RELATIONSHIP
BETWEEN GROUP MEMBERS
InteractionInterdependenceMutual influence
Acceptable level of interaction depends onthree crucial dimensions of interpersonalbehaviour
1.Inclusion
2.Control (and influence)
3.Affection
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CONCERNS
The principal self-oriented concerns ingroup are:
1. Identity- who and what am I to be in this
group?2. Control and influence- will the group goals
include my own needs?
3. Acceptance and intimacy- will I be liked and
accepted by the group?
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ELEMENTS FORMING GROUP
ParticipationInfluenceStyles of influenceDecision-making procedureTask functionsMaintenance functionsMembership
Feelings/ sensitivityNormsCommunication
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GROUP NORMS
A group norm is an implicit rule, shared bymembers of a group which identifiesbehaviour acceptable and expected fromeach member of the group
Norms set limits within which a member canbehave without upsetting othersNorms serve following functions for group
Task
Maintenance Defining relationships with others Help members test validity of their opinion
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THANK YOU
A.K. MAJUMDAR