CHAPTER - I 1
Nov 28, 2015
CHAPTER - I
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INTRODUCTION AND DESIGN OF THE STUDY
1.1 INTRODUCTION
Team management refers to techniques, processes and tools for organizing and
coordinating a group of individuals working towards a common goal i.e. a team. Team
building is basically the selection, development and collective motivation of a team. A
team is a group of people who are joined together with a common goal or objective.
Teams are most suitable for highly complex tasks. Team building has gained immense
popularity over the years and it is one of the most common exercises in the corporate
world.
. The research study conducted is descriptive in nature and the sample size used for
this study is 100. Both primary and secondary data are collected to meet the
requirements. For collecting the data, a structured questionnaire method is used as a
instrument. The questionnaire is based on the multiple choices, open ended and close
ended questions. The study is mainly based on the primary data were collected through
the structured questionnaire from the hundred sample respondents. In this study
percentage analysis, chi-square is used to interpret the data collected. And this study
reveals that the team management, also identified and relevant suggestion are given to the
team management in eQuadriga Software Pvt Ltd
1.2 STATEMENT OF THE PROBLEM
The study on team management in eQuadriga Software Pvt Ltd, Trichy is to know
the team based skills like team formation, interpersonal communication among the team
members and coordination in the team and find whether the organization give any
mentoring practices to increase the motivation level of the team and analyze how the
management tackle conflict among the team members and how the team ethics can be
followed in the organization.
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1.3 OBJECTIVES
To study the team based skills like team formation, interpersonal communication
among the team.
To study the problem tackling among the team members and coordination levels
in the team.
To assess the Goal achievement and decision making in the team.
To know the mentoring practices handled in an organization regarding team
management
To understand Confidentiality among team members.
To analyze the Motivation levels of the team.
To identify the Team ethics followed in an organization.
1.4 NEED OF THE STUDY
This study is required to know the present team management system at
eQuadriga software. A team must be managed effectively to expect the best from
the team members. The team leader plays an essential role in managing his team
well. Team work and Team Building are essential to make the organization a
better place to work. Employees are the assets of every organization and its
success is directly proportional to the hard work every employee puts in. All
aspects related to team management system will be studied and analyzed.
1.5 SCOPE OF THE STUDY
An increasing number of organizations are working on improved ways to manage
a team in order to increase productivity and eventually lead to the growth of the
organization. With knowledge based competence becoming more valued and necessary,
high competent resources become an increasingly important investment for any thriving
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business. Proper team management is important in facilitating and maximizing return on
investment.
Team management system need to focus on employee growth and inculcate the sense of
greater commitment to organizational goals, improve overall confidence, allow honest
and open communications and creating a preferred leadership style and thereby creating a
new value for the client.
1.6 RESEARCH METHODOLOGY
Research is a systematic quest for undiscovered knowledge. It is a
combination of both experience and reasoning and is regarded as the most
successful approach to discover knowledge. Thus it is a systematized effort
(planned, organized with a specific goal). The discovery and creation of
knowledge therefore lies at heart of research.
The purpose of research is to discover answers to questions through the
application of scientific procedures. It helps to portray accurately the
characteristics of a particular individual, situation or a group.
Research methodology is a way to systematically solve the research
problems by logically adopting various steps. It aims to describe and analyze
methods, throw light on their limitations and resources, clarify their pre-
suppositions and consequences relating their potentialities to the twilight zone at
the frontier of knowledge. Research methodology includes the various steps that
are generally adopted by a researcher in studying the research problem along with
the logic behind them
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Type of research – Descriptive research
Descriptive research involves describing the characteristics of a particular
situation, event or case. This is a descriptive study that focuses on the team
management and the factors that team management at eQuadriga
1.7 SAMPLING DESIGN
1. Universe - The universe for the present study includes 125 employees who are
working in all departments in eQuadriga
2. Sampling Method - Simple random sampling
Various strategies can be used to collect quantitative data. However in this study simple
random sampling was carried out. This is because aim of the study is to measure
variables distributed in a population i.e., eQuadriga.
3. Sample Size
The sample size taken is 75 employees who are working in all departments in
eQuadriga
1.8 SAMPLING TECHNIQUES USED FOR ANALYSIS
1. The data was collected systematically, processed and analyzed depending on
the distribution of data.
2. First the socio-demographic characteristics of the respondents were analyzed
and the percentage of the various characteristics present in the respondents was
calculated.
3. Comparison of socio-demographic characteristics of respondents was made
with the team management procedure and the factors which influence it.
Statistical techniques like, percentage analysis ,chi square and weighted
average were used to make this comparison
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Scoring procedure
The scoring is done in five point scale techniques as mentioned below
1. Strongly Agree
2. Agree
3. Neutral
4. Disagree
5. Strongly Disagree
1.9 SOURCES OF DATA COLLECTION
The method of data collection adopted for the study is primary and secondary data. The
primary data Collected is through questionnaires, which was collected from individuals
from the study area. The secondary data was collected from published books, journals
and websites
1.10 STATISTICAL TOOLS EMPLOYED
Simple percentage analysis method
Chi-square method
Weighted average method
1. Simple percentage analysis method
Percentage is often used in data presentation for they simplify numbers
reducing all of them to a 0-100 range. Through the use of percentage, the data are
reduced into the standard form with base equal to 100.
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Percentage=number of responses/total * 100
2. Chi-square method
The chi-square test is one of the simplest and most widely used non-
parametric tests in statistical work; It makes no assumptions about the
population being sampled. The quantity chi-square describes the magnitude of
discrepancy between theory and observation, i.e., with the help of chi-square
test we know whether a given discrepancy between theory and observation can
be attributed to chance or whether it results from the inadequacy of the theory
to fit the observed facts. If chi-square is zero, it means that the observed and
expected frequencies completely coincide. The greater the value of chi-square,
the greater would be the discrepancy between observed and expected
frequencies. The formula for computing chi-square is:
X² = ∑﴾ O- E ﴿²
─────
E
Where,
O - The frequencies observed
E- The frequencies expected
∑- the ‘sum of’
3. Weighted Average Method
Scoring pattern of the ranking attributes is
Strongly agree = 1
Agree = 2
Neutral = 3
Disagree = 4
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Strongly Disagree = 5
Formula:
W1*X1+W2*X2+W3*X3+W4*X4+W5*X5
W1+W2+W3+W4+W5
Where,
W1- Weight of the first favorable response (Say 5)
W2- Weight of the second favorable response (say 4)
W5 -Weight of the third favorable response (say 3)
W4 - Weight of the fourth favorable response (say 2)
W5 - Weight of the fifth favorable response (say 1)
X1- First favorable response
X2- Second favorable response
X5 - Third favorable response
X4 - Fourth favorable response
X5 - Fifth favorable response
1.11 PERIOD OF THE STUDY
The period of the study is 3 months from Feb 2013 to April 2013
1.12 GEOGRAPHICAL AREA COVERED
The aim of the study is to measure variables distributed in population i.e.,
eQuadriga `Software Private ltd. and to test the hypotheses about which factors are
contributing significantly to team management The geographical area covered is
restricted to the employees working at eQuadriga Software Pvt ltd.
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1.13 HYPOTHESIS
1. There is no significant relationship between income per annum of the
respondents and satisfaction on present salary structure
2. There is a significant relationship between experience of the respondents and
conflict arise due to difference in values
3. There is a no significant relationship between designation of the respondents and
reward recognition in their organization
1.14 LIMITATION OF THE STUDY
Coverage - The study is micro in nature and data were collected only from 75
Confidentiality- Respondents at certain locations or work places were hesitant to reveal
certain information due to fear of their management.
1.15 CHAPTER SCHEME
CHAPTER I – Introduction And Design Of The Study
CHAPTER II – Review And Previous Studies
CHAPTER III – Theoritical Framework Of Team Management
CHAPTER IV – Profile Of Equadriga Software Pvt Ltd Trichy
CHAPTER V – Analysis And Interpretation
CHAPTER VI – Findings,Suggestion And Conclusion Of The Stud
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CHAPTER II
REVIEW AND PREVIOUS STUDIES
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1. A number of ‘competencies’ to become a successful team member in health
professions learning and practice have been identified in literature. From a management
perspective, a competency is defined as a “cluster of knowledge, skills and attitudes”
(Parry, Research on teamwork competencies in healthcare,1998).
2. Educational competencies identified in the literature on teamwork in healthcare are
either the ‘curriculum outcomes’, or the ‘knowledge, skills and attitudes’ that are their
‘enablers ‘for effective team performance; common commitment and purpose,
performance goals, complementary skills, and mutual accountability.
3. STEVENS AND CAMPION (1994) categorize the knowledge, skills and abilities
required for teamwork as interpersonal (conflict resolution, collaborative problem
solving, communication) and self-management (goal setting and performance
management, and planning and task coordination) competencies. These competencies are
similar to the healthcare related teamwork competencies described below. Parallel to
these developments, team performance has been extensively studied in high reliability
contexts such as aviation, nuclear power plants and military teams. These researchers
have identified competencies and developed frameworks and taxonomies (table 1) in
constructing and validating teamwork measures.
(Fleishman & Zaccaro, 1992; Dickinson & McIntyre, 1992; Brannick et al., 1995).
A systematic literature review on medical team training literature by Baker et al. (2005a)
summarizes these competencies as knowledge (shared task models, situational awareness,
teammate characteristic familiarity, knowledge of team goals and task specific
responsibilities); skills (monitoring, adaptability, backup behaviour, team leadership,
conflict resolution, feedback, closed-loop communication) and attitude (team orientation,
collective efficacy, shared vision, team cohesion, mutual trust, importance of teamwork)
competencies.
In 2008, Salas, Cooke, Rosen, writes on an Integrative review of the literature on
Teaming. 8 discoveries and 5 challenges, more than 130 models and frameworks of team
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performance were identified. Core concepts include input-output framework, multilevel
and dynamic nature of teams, team members engage in both individual task work and
teamwork processes. Emphasized importance of shared cognition, effectiveness of team
training, factors that influence team performance, the multidisciplinary nature of team
research and theory, need for better measures of teamwork processes and team
effectiveness
In 2007 McCallin, Bamford writes on team work in Nursing, Australia. He says there is a
need to examine team processes as well as team effectivness. Emotional intelligence as
model for examination of team processes was proposed Dysfunctional team members,
avoidance of confrontation, need for members to "fit: the team, need for trust-building,
communication a priority, leaders set the tone.
In 2005,Mckan writes about teamwork in Healthcare ,Australia. Theory development
article on effective healthcare teams describes examination of teamwork and a
Constructivist approach to development of a model. Participants in study were 15
doctors, 10 nurses, 7 administrators, and 7 allied health professionals. 6 categories were
identified which were conceptually linked across 4 emerging themes (team environment,
team structure, team processes, and individual contribution). 4 stage guide for reflective
analysis and team development was developed.
Mickans and Rodger (2005), p. 365.
!n 1999, Saavedra, Van Dybe writes about a research study on social exchange,
emotional investment, and group performance. Sample was 28 work groups consisting of
134 individuals (undergraduate students). It was found that emotional investment was key
variable in prediction of group effectiveness, along with costs, rewards.
In 1999 Wheelan, Burchill write about Wheelan's model of group development (similar
to traditional models). A 60-item questionnaire was developed with 4 scales and 15
items per scale. It was tested on 14 units (teams) and it was found that lower scores on
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dependency and inclusion and lower scores on conflict and counter dependency were
associated with higher levels of group productivity across settings.
Many articles in the business literature provide suggestions for effective teams that are
based on traditional models of teamwork and leadership that may or may not be
supported by evidence. Expert opinion is a major source of much of this literature.
Consultant Jean Lloyd (2009) advises these rules for being a team player: appreciate your
teammates, reach out to help others, confront conflicts face to face, stay focused on the
team goal instead of your own glory, communicate, and treat all team members as equals.
She offers this team-building advice for managers: empower employees, focus on results,
pay for performance, recognize individuals, and set guidelines. Timothy Brady (2009)
advises teams to: understand responsibilities, have common goals, deal with change, deal
with conflict, share information, share ideas, perform team maintenance, use direct
communications, and develop trust.
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CHAPTER - III
THEORITICAL FRAMEWORK
3.1 INTRODUCTION
Management is vital if we expect our work to be effective. A job goes through several
activities and cycles between when it comes through the door and leaves as a nice shiny
finished package; and effective management needs to be in place at each stage for the
product to be completed on time, to a high standard and within the budget. Time and
project management are not the only things to consider, though. Just as important are
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bringing a team in line with the company’s objectives and motivating the team so that it
truly wants the outcome of its creativity to be successful.
Team management refers to techniques, processes and tools for organizing and
coordinating a group of individuals working towards a common goal—i.e. a team. Team
building is basically the selection, development and collective motivation of a team. A
team is a group of people who are joined together with a common goal or objective.
Teams are most suitable for highly complex tasks. Team building has gained immense
popularity over the years and it is one of the most common exercises in the corporate
world.
Organizations that maximize success embrace the concept of "Team Leadership" and
their managers are skilled at leading group problem-solving sessions maximizing
collaboration across all functional units. This feeling of mutual respect, trust and maturity
becomes the foundation for teamwork and problem solving.
3.2 DEFINITION OF A TEAM
A team is a group of individuals, all working together for a common purpose. The
individuals comprising a team ideally should have common goals, common objectives
and more or less think on the same lines. Individuals who are not compatible with each
other can never form a team. They should have similar if not the same interests, thought
processes, attitude, perception and likings.
3.3 DEFINITION OF TEAM BUILDING
Team building refers to the various activities undertaken to motivate the team members
and increase the overall performance of the team.
3.4 DEFINITION OF TEAM MANAGEMENT
Team management refers to the various activities which bind a team together by bringing
the team members closer to achieve the set targets. For the team members, their team
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must be their priority and everything else should take a back seat. They should be very
focused on their goals.
3.5 FACTORS OF A TEAM
Team members
The team members must complement each other. All team members should help each
other and work in unison. Personal interests must take a back seat and all of them must
deliver their level best to achieve the team objective. Team members must not argue
among themselves or underestimate the other member.
Team Size
The team size depends on the complexity of the task to be accomplished. Ideally a team
should consist of 7-10 members. Too many members also lead to confusions and
misunderstandings.
3.6 TEAM DEVELOPMENT STAGES
Stage 1: FormingDuring this stage, group members may be anxious and adopt wait-and-see attitude. They
will be formal towards each other. There would be no clear idea of goals or expectations.
This is the stage where the team needs to write its own charter or mission statement as
well as clarify goals. The most important thing here is that goals must have a personal
buy-in.
Stage 2: Storming
During this stage, team members are eager to get going. Conflict can arise as people tend
to bring different ideas of how to accomplish goals. At this time, they notice differences
rather than similarities. This leads to some members dropping out mentally or physically.
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Stage 3: Norming
This stage is when people begin to recognize ways in which they are alike. They realize
that they are in this together. Hence, they tend to get more social and may forget their
focus in favor of having a good time. This is the time to help with training if applicable. It
becomes important to encourage them in order to feel comfortable with each other and
with systems. Also, the group needs to stay focused on goal.
Stage 4: performing
This stage is when team members are trained, competent, as well as able to do their own
problem-solving. At this time, ways need to be looked at in order to challenge them as
well as develop them. The team is mature now. The members understand their roles and
responsibilities. They would require more input in processes. The members would be
self-motivated as well as self-trained.
3.7 CHARACTERISTICS OF AN EFFECTIVE TEAMEach team member participates actively and positively in meetings as well as
projects..This is shows a person’s commitment as well as understanding towards
a project.
Communication is vital for achieving successful completion of any project.
Individual members have thought about creative solutions to the team’s
problem. Thinking out of the box is vital in today’s economic scenario.
Everyone takes the initiative in order to get things done. There is no concept of
passing the buck. This is an indication of clear communication leading to
understanding of indivi`dual responsibilities.
Everyone has to be supportive of the project as well as of others. A team is one
unit. Unless these cohesive forces are there, the team will never be able to work
efficiently enough.
Team decisions are made by using organized as well as logical methods.
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3.8 TYPES OF TEAMS
Major types of teams are
1 Operational teams
2 Service teams
3 Cross-functional team
1. Operational teams
Operational teams may be defined as permanent groups of workers with a range
of skills organised to produce a product either for internal or external customers.
In some instances the team has complete responsibility for converting raw
material into a finished product. Alternatively a team's 'product' may involve
completion of a segment of the production process. Many different names are
given to operational teams, including primary teams, shop-floor teams,
autonomous work groups, cells or cellular teams and self-managed teams.
2. Service teams
In manufacturing organisations service teams commonly comprise maintenance,
administrative and clerical staff and provide support to production areas. In
commercial and service organisations teams are likely to be based on the need to
service a particular client or group of clients or to provide a particular product or
service to a wide range of clients.
3. Cross-functional teams
Cross-functional teams are made up of representatives from various functions and
disciplines. They tend to be set up to look at particular problems or issues either on a
part-time basis or full-time for a fixed duration. Issues commonly dealt with by cross-
functional teams are quality improvement and product development. They are made
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up of representatives from various functions and disciplines. Frequently members of
cross-functional teams will also be members of other teams.
Other types of teams1. Permanent teams- These teams perform on a permanent basis and are not dissolved
once the task is accomplished. Let us understand the concept with an example.
2. Temporary teams - Unlike permanent teams, temporary teams loose their
importance, once the task is accomplished. Such teams are usually formed for a
shorter duration either to assist the permanent team or work when the members of the
permanent team are busy in some other project.
3. Task Force - Such teams are formed for a special purpose of working on any specific
project or finding a solution to a very critical problem.
4. Committee - Committees are generally formed to work on a particular assignment
either permanently or on a temporary basis. Individuals with common interests, more
or less from the same background, attitude comes together on a common platform to
form a committee and work on any matter.
5. Organization/Work Force - Such groups are formed in organizations where team
members work together under the expert guidance of leader. A leader or a supervisor
is generally appointed among the members itself and he along with his team works
hard to achieve a common goal
6. Self Managed Teams - Self Managed Teams consist of individuals who work
together again for a common purpose but without the supervision of any leader. Here
as the name suggests every individual is accountable for his individual performance
3.9 IMPORTANCE OF TEAM AND TEAM WORK
Teams are formed when individuals with a common taste, preference, liking, and attitude
come and work together for a common goal. Teams play a very important role in
organizations as well as our personal lives.
“Coming together is a beginning. Keeping together is progress. Working together is
success-Henry Ford”
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The above proverb by Henry Ford can very well highlight the importance of working
together in teams.
Every employee is dependent on his fellow employees to work together and contribute
efficiently to the organization. No employee can work alone; he has to take the help of
his colleagues to accomplish the tasks efficiently.
Team work is essential in corporate for better output and a better bonding among
employees.
No organization runs for charity.
Tasks are accomplished at a faster pace when it is done by a team rather than an
individual
Team work is also important to improve the relations among the employees.
Team members can also gain from each
3.10 TIPS FOR PROFESSIONALS TO BE A GOOD TEAM MEMBER
A team member must avoid playing blame games or dirty politics at the
workplace.
A professional must develop the habit of using planners and organizers at work to
set reminders against the desired date and time
An individual must be transparent with his colleagues
Adopt a friendly attitude at work
Be a good communicator.
One has to be disciplined at work
Take care of your dressing also.
A team member should be organized
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3.11 TEAM SPIRIT
Team spirit is nothing but a combination of high energy and synergy. It is the willingness
and the ability to work in an interdependent fashion where one team member needs to
rely on other members to accomplish his or her work or to achieve the goals of the team
without having to worry about the recognition for the work done. In order to build a great
team spirit, the following factors are essential:
1 Transparent communication,
2 Decision – making capabilities,
3 Defined roles and responsibilities,
4 Effective leadership
5 Robust reward and accountability system for individuals and the team
3.12 BARRIERS OF EFFECTIVE TEAM BUILDING
When individuals give priority to their personal interests than work, the team
suffers.
Individuals not being clear about the team’s goal and their roles and
responsibilities in the team also create problems in effective team building.
The roles and responsibilities must be designed according to the team member’s
interest, educational qualification and specializations.
Lack of discussions is again a barrier to effective team building Poor
communication is also one of the barriers to effective team building. Lack of
discipline and punctuality also create problems in team
3.13 CONCLUSION
Team working is not a finite project but a process of continuous improvement and
innovation. In order to achieve high performance, teams require regular changes
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and challenges. These may include: changes to team personnel; new tasks; re-
examining the contribution the team makes to the overall business aims.
The concept of autonomous teams may be misleading as teams will always be
answerable to management and rely on the provision of resources and other
support. Nevertheless one of the best ways to ensure that teams continue to
develop is to move towards self-regulation - an important way of monitoring the
progress of teams is to assess the level of dependence on management. It is for
management to encourage progress by helping the teams develop greater
independence.
CHAPTER IV
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PROFILE OF EQUADRIGA SOFTWARE PVT LTD, Trichy
4.1 ABOUT EQUADRIGA
EQuadriga group started its operations in the year 2000 through the incorporation of
eQuadriga Software Pvt. Ltd., the first MNC in Trichy, with its Head quarters in
Germany. The other group companies are
EQuadriga Finishing School
EQuadriga ITES
EQuadriga Placement Services
EQuadriga was started to cater to the software development needs of the Klett Group,
Germany. In October 2003, eQuadriga software was acquired by GFT Technologies,
Germany and became their offshore development centre. In March 2008, eQuadriga
again became independent to explore new markets and GFT still continues as a
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shareholder in eQuadriga. Starting from its initial days, eQuadriga has been catering to
the European market and hence, "Delivery on Time, Delivery with Quality" has been the
mantra which has brought the company to where it stands today.
EQuadriga software was established to provide seamless, innovative Information
Technology Solutions for business organizations across wide range of verticals. The
company offers business and technology solutions of highest standard that helps business
organizations to realize the benefits of Information Technology,
Along with the technology solutions & services, we bring in the best global business
practices, proven methodology, world-class quality processes and domain expertise that
best suit the needs of local business communities. We strive to assist our customers to
reach their goals, to improve the quality of their businesses, provide measurable ROI
through operational efficiencies, and increase customer satisfaction
Vision:
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To become a “Complete solution provider” in the field of software development,
thereby enabling ourselves to deliver innovative and customized solutions to our clients
which adds value to their portfolio.
Mission:
To create a culture of excellence that delivers high end software solutions with a
commitment to total customer satisfaction and employee morale, striving to attain the
highest standards in the quality of deliverables and motivation of employees.
4.2 EQUADRIGA PEOPLE
The success of our company rests purely on our people. They are the reason for the high
quality services and products which we commit to deliver. Specialists from the fields of
technology, business, strategy and design form the nucleus of our competence.
The secret of our success is the diversity of our staff. Their diverse experience,
knowledge, creativity and personality allow us to promote our customers' business with
innovative solutions. We have integrated this conviction into our company culture which
is based on all around openness, mutual respect, shared responsibility and comprehensive
personal growth and development.
4.3 EQUADRIGA CAREERS
The Best in Technology and the Best in Experience
With us you will get to work on challenging projects at the fore front of technology. With
the best of hardware at your finger tips and a seasoned team of professionals at the helm,
there is nothing to hold you back from discovering your talent.
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Work Culture
Our great work culture rewards hard work, innovative ideas and true out of the box
thinking. We provide for a creative and inspiring atmosphere for the exploration of your
true potential. We take good care of our own and thus create a top class team responsible
for the innovative products.
Education and Training
We firmly believe that the process of education is a never ending one. Our work
involves countless bouts of innovation and we constantly adapt to the new technologies
in our fields. Our extensive training programs ensure that all are abreast with the latest in
their spheres of specialization.
Financial and Remuneration
We reward performance and the members of the team share the financial rewards of
their projects with a well entrenched system of Pay-for-Performance.
4.4 EQUADRIGA PROCESS METHODOLOGY
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4.5 ORGANIZATION CHART
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EQuadriga Software
Chairman and Managing Director
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Project Manager
Project Leader Project Leader Test Leader
Analyzers Developers Testers
CHAPTER V
ANALYSIS AND INTERPRETATION
Table 5.1
Gender of the Respondents
S.NO GENDER FREQUENCY PERCENT
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1 Male 56 75
2 Female 19 25
Total 75 100
Source: primary data
Interpretation: From the above table 2.3.1 regarding Gender of the respondents it is found that 75%
of the respondents are Male and 25% of the respondents are Female
Majority of the respondents are male
Chart 5.1
Gender of the Respondents
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Table 5.2
Age of the Respondents
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S.NO AGE FREQUENCY PERCENT
1 Below 25 years 10 13.
2 25-30 years 35 47
3 30-35 years 19 25
4 Above 35 years 11 15
Total 75 100
Source: primary data
Interpretation:
From the above table 2.3.2 regarding age of the respondents it is found that 13% of
the respondents are belongs to the age of below 25 years, 47% of the respondents are
belongs to the age of 25-30 years, 25% of the respondents are belongs to the age of
30-35 years and 15% of the respondents are belongs to the age of above 35years
Majority of the respondents are belongs to the age of 25-30 years.
Chart 5.2
Age of the Respondents
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Table 5.3
Marital Status of the Respondents
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S.NO MARITAL STATUS FREQUENCY PERCENT
1 Married 39 52.
2 Unmarried 36 48
3 Total 75 100
Source: primary data
Interpretation:
From the above table 2.3.3 regarding marital status of the respondents it is found
that 52% of the respondents are Married and 48% of the respondents are Unmarried.
Majority of the respondents are Married
Chart 5.3
Marital Status of the Respondents
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Table 5.4
Educational qualification of Respondents
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S.NOEDUCATIONAL QUALIFICATION FREQUENCY PERCENT
1 Graduate 21 28.
2 Post Graduate 54 72.
3 Total 75 100
Source: primary data
Interpretation: From the above table 2.3.4 regarding Educational Qualification of the
respondents it is found that 28% of the respondents are Graduates and 72% of the
respondents are Post Graduates.
Majority of the respondents are Post Graduates.
Chart 5.4
Educational qualification of Respondents
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Table 5.5
Designation of the Respondents
37
S.NO DESIGNATION FREQUENCY PERCENT
1 Junior .associate 23 31
2 Associate 26 35
3 Senior Associate 18 24
4 Project lead 8 10
5 Total 75 100
Source: primary data
Interpretation:
From the above table 2.3.5 regarding Designation of the respondents it is
found that 31% of the respondents are Junior Associates, 35% of the respondents are
Associates, 24% of the respondents are Senior Associates and 10% of the respondents are
Project Lead .
Majority of the respondents works under the Designation of Associates. .
Chart 5.5
Designation of the Respondents
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Table 5.6- Experience of the Respondents
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S.NO EXPERIENCE FREQUENCY PERCENT
1 less than 1 year 10 13
2 1-3 years 17 23
3 3-5 years 19 25
4 Above 5 years 29 39
5 Total 75 100
Source: primary data
Interpretation:
From the above table 2.3.6 regarding Experience of the respondents it is found that
13% of the respondents having the Experience of less than 1 year, 23% of the respondent
having the Experience of 1-3 years, 25% of the respondents having the Experience of 3-5
years and 39% of the respondents having the Experience of above 5 years
Majority of the respondents having the Experience of above 5 years.
Chart 5.6
Experience of the Respondents
40
Table 5.7
Income of the Respondents
41
S.NOINCOME PER
ANNUM FREQUENCY PERCENT
1 less than 1 lakh 18 25
2 1-3 lakhs 37 49
3 3-5 lakhs 10 13
4 above 5 lakh 10 13
5 Total 75 100
Source: primary data
Interpretation:
From the above table 2.3.7 regarding Income of the respondents it is found that
25% of the respondents getting the Income of less than 1 lakhs,49% of the respondents
getting the Income of 1-3 lakhs,13% of the respondents getting the Income of 3-5 lakhs,
and 13% of the respondents getting the Income of above 5 lakhs,
Majority of the respondents getting the Income of 1-3 lakhs per annum.
Chart 5.7
Income of the Respondents
42
Table 5.8
Coordination in the Team
43
S.no Factors Strongly Agree
Agree Neutral Disagree Strongly Disagree
Total
1Team members know each other’s point of view
4
(5.33)
54
(72)
9
(12)
8
(10.67) 0
75
(100)
2Good understanding of each other’s abilities
5
(6.67)
52
(69.33
15
(20)
3
(4) 0
75
(100)
3Team members show initiative
5
(6.67)
37
(49.33)
26
(34.67)
7
(9.33) 0
75
(100)
4Team members feel free to express difference in opinion
5
(12)
37
(49.33)
25
(3.33)
8
(10.67) 0
75
(100)
5Understanding the Personal values
9
(12)
46
(61.33
17
(22.67)
3
(4) 0
75
(100)
Total
28 226 92 29 0 375
Source: primary data
Interpretation:
1. From the above table 2.3.8 regarding coordination in the team it is found that
5% of the respondents are strongly agree,72% of the respondents agrees that Team
44
members know each other’s point of view,12% of the respondent gives the neutral
opinion,11% of the respondents are disagree and there is no opinion for strongly disagree.
2. From the above table 2.3.8 regarding coordination in the team it is found that
7% of the respondents are strongly agree,69% of the respondents agree that Good
understanding of each other’s abilities,20% of the respondents gives the neutral
opinion,4% of the respondents are disagree and there is no opinion for strongly disagree.
3. From the above table 2.3.8 regarding coordination in the team it is found that
7% of the respondents are strongly agree,49% of the respondents agree that Team
members show initiative,35% of the respondents give the neutral opinion,9% of the
respondents are disagree and there is no opinion for strongly disagree.
4. From the above table 2.3.8 regarding coordination in the team it is found that
12% of the respondents are strongly agree,50% of the respondents are agree that, Team
members feel free to express difference in opinion,3% of the respondents gives the
neutral opinion,11% of the respondents are disagree and there is no opinion for strongly
disagree.
5. From the above table 2.3.8 regarding coordination in the team it is found that
12% of the respondents are strongly agree,61% of the respondents agree that team
members Understand the Personal values,23% of the respondents give the neutral
opinion,4% of the respondents are disagree and there is no opinion for strongly disagree.
Table 5.9
Getting Along with the Team
45
S.NOFactors FREQUENCY PERCENT
1 Very Good 18 24
2 Good 38 51
3 Satisfactory 19 25
4 Bad 0 0.
5 Very Bad 0 0
6 TOTAL 75 100
Source: primary data
Interpretation:
From the above table 2.3.9 regarding getting along with the team leader and team
members it is found that, 24% of the respondents are from very good category,51% of
the respondents are from good category,25% of the respondents are at the satisfactory
level and there is no opinion for bad and very bad category
Majority of the respondents gives that getting along with the team leader and
team members is good
Chart 5.8
Getting Along with the Team
46
Table 5.9
Achieving goals through teamwork
47
S.no Factors Strongly Agree
Agree Neutral Disagree Strongly Disagree
Total
1Team expects to be successful in achieving its goal
21
(28)
53
(70.67)
1
(1.33)
0 0 75
100
2Members agree with the group’s goal
18
(24)
42
(56)
13
(17.33)
2
(2.67)
0 75
100
3There is not much discussion about team goals
5
(6.67)
10
(13.33)
23
(30.67)
29
(38.67)
8
(10.67)
75
100
4The team’s objectives are being achieved
9
(12)
53
(70.67)
12
(16)
1
(1.33)
0 75
100
5Individual commitment to group goals and
13
(17.33)
43
(57.33)
17
(22.67)
1
(1.33)
1
(1.33)
75
100
6 Total 66 201 66 33 9 375
Source: primary data
Interpretation:
48
1. From the above table 2.3.10 regarding achieving goals through teamwork it is
found that 28% of the respondents are strongly agree,71% of the respondents are agree
that Team expects to be successful in achieving its goal,2% of the respondents gives the
neutral opinion and there is a least opinion for disagree, strongly disagree.
2. From the above table 2.3.10 regarding achieving goals through teamwork it is
found that 24% of the respondents are strongly agree,56% of the respondents agree that
Members agree with the group’s goal,18% of the respondents gives the neutral
opinion,3% of the respondents are disagree and there is no opinion for strongly disagree.
3. From the above table 2.3.10 regarding achieving goals through teamwork it is
found that 7% of the respondents are strongly agree,13% of the respondents agree, 31%
of the respondents give the neutral opinion,39% of the respondents are disagree that
There is not much discussion about team goals and 10% of the respondents gives strongly
disagree.
4. From the above table 2.3.10 regarding achieving goals through teamwork it is
found that 12% of the respondents are strongly agree,71% of the respondents agree that
The team’s objectives are being achieved,16% of the respondents gives the neutral
opinion,2% of the respondents are disagree and there is no opinion for strongly disagree.
5. From the above table 2.3.10 regarding achieving goals through teamwork it is
found that 17% of the respondents are strongly agree,57% of the respondents agree that
Individual commitment to group goals and,23% of the respondents gives the neutral
opinion and there is a least opinion for disagree, strongly disagree.
Table 5.10
Appreciation of Teamwork by top management
49
S.NO FACTORS FREQUENCY PERCENT
1 Yes 51 68
2 No 24 32
3 Total 75 100
Source: primary data
Interpretation:
From the above table 2.3.11 regarding Appreciation of teamwork by top
management it is found that 68% of the respondents gives that top management
appreciate the teamwork and 32% of the respondents gives that the top management does
not appreciate the teamwork.
Majority of the respondents gives that top management appreciate the teamwork
Chart 5.10
50
Appreciation of Teamwork by top management
Table 5.11
Conflict among Team members
51
S.no Factors Strongly Agree
Agree Neutral Disagree Strongly Disagree
Total
1Conflicts are due to differences in values 0
33
(44)
30
(40)
11
(14.67)
1
(1.33)
75
100
2Conflict is dealt with openly 0
41
(54.67)
28
(37.33)
6
(8)0
75
100
3Conflict arise due to misunderstanding 0
15
(20)
56
(74.67)
4
(5.31)0
75
100
4Conflict arise due to poor communication 0
14
(18.67)
53
(70.67)
8
(10.66)0
75
100
5Conflict arise because of partiality 0
23
(30.67)
44
(58.67)
8
(10.66)0
75
100
6 Total 0 126 211 37 1 375
Source: primary data
Interpretation:
52
1. From the above table 2.3.12 regarding conflict among team members it is
found that 44% of the to respondents agree that Conflicts are due differences in values
40% of the respondents gives the neutral opinion,15% of the respondents are disagree and
there is a least opinion for strongly disagree.
2. From the above table 2.3.12 regarding conflict among team members it is found
that 55% of the respondents agree that Conflict is dealt with openly,37% of the
respondents gives the neutral opinion,8% of the respondents are disagree and there is no
opinion for strongly disagree.
3. From the above table 2.3.12 regarding conflict among team members it is
found that 20% of the respondents agree,75% of the respondents are moderately agree
that Conflict arise due to misunderstanding,6% of the respondents are disagree that and
there is a least opinion for strongly disagree.
4. From the above table 2.3.12 regarding conflict among team members it is
found that 19% of the respondents agree,71% of the respondents are moderately agree
that Conflict arise due to poor communication ,11% of the respondents are disagree and
there is no opinion for strongly disagree.
5. From the above table 2.3.12 regarding conflict among team members it is
found that 31% of the respondents agree,59% of the respondents are moderately agree
that Conflict arise because of partiality and11% of the respondents are disagree and there
is no opinion for strongly disagree.
Table 5.12
Motivation level of the Team
53
S.no Factors Strongly Agree
Agree Neutral Disagree Strongly Disagree
Total
1Team encourages innovation
17
(22.66)
54
(72)
2
(2.67)
2
(2.67)0
75
100
2
Leader is relied upon to give direction and motivation
9
(12)
53
(70.67)
12
(16)
1
(1.33)0
75
100
3Reward recognition help us work effectively
27
(36)
42
(56)
6
(8)
00
75
100
4Each team member motivation is essential for the output
12
(16)
47
(62.47)
16
(21.33)
00
75
100
5Top management appreciate team for best result
6
(8)
36
(48)
28
(37.33)
5
(6.67)0
75
100
6 Total 71 232 64 8 0 375
Source: primary data
Interpretation:
54
1. From the above table 2.3.13 regarding motivation level of the team it is
found that 23% of the respondents are strongly agree,72% of the respondents agree that
Team encourages innovation,3% of the respondents gives the neutral opinion and 3% of
the respondents gives disagree.
2. From the above table 2.3.13 regarding motivation level of the team it is found
that 12% of the respondents are strongly agree,71% of the respondents agree that Leader
is relied upon to give direction and motivation,16% of the respondents gives the neutral
opinion,
3. From the above table 2.3.13 regarding motivation level of the team it is found
that 36% of the motivation level of the respondents are strongly agree,56% of the
respondents agree that that Reward recognition help us work effectively,8% of the
respondents gives the neutral opinion,
4. From the above table 2.3.13 regarding motivation level of the team it is found
that 16% of the respondents are strongly agree,63% of the respondents agree that Each
team member motivation is essential for the output,31% of the respondents gives the
neutral opinion,
5. From the above table 2.3.13 regarding motivation level of the team it is found
that 8% of the respondents are strongly agree,48% of the respondents agree that Top
management appreciate team for best result,37% of the respondents gives the neutral
opinion and 6% of the respondents are strongly disagree
Table 5.13
55
Workload in the Team
S.NO WORKLOAD FREQUENCY PERCENT
1 Overload 18 24
2 Moderate 36 48
3 Under load 1 1
4 Optimal 20 27
5 Total 75 100
Source: primary data
Interpretation:
From the above table 2.3.14 regarding workload in the team it is found that 24%
of the respondents feels that overload, 48% of that respondents feels that workload is
moderate and 27% of the respondents feels that workload is optimal
Majority of the respondents feels that workload in the team is moderate
Chart 5.13
56
Workload in the Team
Table 5.14
57
Satisfied with the present salary structure
S.NOFactors FREQUENCY PERCENT
1 Highly Satisfied 0 0
2 Satisfied 47 62
3 Neutral 26 35
4 Dissatisfied 2 3
5 Highly Dissatisfied 0 0
6 TOTAL 75 100
Source: primary data
Interpretation:
From the above table 2.3.15 regarding satisfaction of present salary structure it is
found that 62% of the respondents are satisfied with the present salary structure,35% of
the respondents are moderately satisfied with the present salary structure and 3% of the
respondents are dissatisfied with the present salary structure
Majority of the respondents are satisfied with the present salary structure
Chart 5.14
58
Satisfied with the present salary structure
Table 5.15
Team Utilizes time very effectively
59
S.NOFactors FREQUENCY PERCENT
1 Strongly Agree 2 3
2 Agree 50 67
3 Neutral 22 29
4 Disagree 15 1
5 Strongly Disagree 0 0
6 TOTAL 75 100
Source: primary data
Interpretation:
From the above table 2.3.16 regarding utilization of time in the team it is
found that 3% of the respondents are strongly agree that team utilizes time very
effectively,67% of the respondents agree that team utilizes time very effectively,29% of
the respondents gives the neutral opinion.
Majority of the respondents agree that team utilizes time very effectively
Chart 5.15
Team Utilizes time very effectively
60
Table 5.16
Opinion towards team performance
61
S.NOFactors FREQUENCY PERCENT
1 Highly Satisfied 3 4
2 Satisfied 59 79
3 Neutral 13 17
4 Dissatisfied 0 0
5 Highly Dissatisfied 0 0
6 TOTAL 75 100
Source: primary data
Interpretation:
From the above table 2.3.17 regarding opinion towards the team
performance it is found that 4% of the respondents are highly satisfied with the team
performance,79% of the respondents are satisfied with the team performance and 17%
are moderately satisfied with the team performance.
Majority of the respondents are satisfied with the team performance
Chart 5.17
Opinion towards team performance
62
Table 5.18
Ranking Attributes of Teamwork on a scale of 1 to 5
63
S.no Factors 1 2 3 4 5 Average TotalWeightedAverage
Rank
1 Coordination 58 14 0 3 0 332 75 4.427 1
2 Sharing work 14 1 36 2 22 208 75 2.773 4
3 Team Spirit 3 30 25 17 0 244 75 3.253 2
4 Sharing ideas 0 26 11 34 4 209 75 2.787 3
5 Innovation 0 4 3 19 49 113 75 1.507 5
Source: primary data
Interpretation:
From the above table 2.3.18 regarding ranking attributes of good teamwork, respondents
give their preference in the order of
Coordination as first rank,
Team spirit as second rank,
Sharing ideas as third rank,
Sharing work as fourth rank and
Innovation as fifth rank.
Table 5.19
Ranking Attributes leads to poor Teamwork on a scale of 1 to 5
64
S.no Factors 1 2 3 4 5 Average TotalWeightedAverage
Rank
1 Conflict 17 0 46 12 0 247 75 3.293 2
2 Sharing work 0 36 10 16 13 219 75 2.920 3
3 Partiality 47 17 0 0 11 314 75 4.187 1
4Poor
Communication0 11 16 37 14 180 75 2.4 4
5 Innovation 11 11 3 10 37 165 75 2.2 5
Source: primary data
Interpretation:From the above table 2.3.18 regarding ranking attributes of poor teamwork, respondents
give their preference in the order of
Partiality as first rank,
Conflict as second rank,
Sharing work as third rank,
Poor communication as fourth rank,
Innovation as fifth rank.
When comparing table 2.3.18 and 2.3.19, innovation does not affect the teamwork and
sharing work is an attribute it plays a major role in both good and poor teamwork.
CHI-SQUARE ANALYSIS
Table 5.20
65
INCOME PER ANNUM AND SATISFACTION ON PRESENT
SALARY STRUCTURE
Income per
annum of the
respondents
Satisfaction on present salary structure
Satisfied Neutral Dissatisfied Total
less than 1 lakh 10 6 2 18
1-3 lakhs 23 13 1 37
3-5 lakhs 6 4 0 10
Above 5 lakh 8 2 0 10
Total 47 25 3 75
Null Hypothesis [H0]
There is no significant relationship between income per annum of the
respondents and satisfaction on present salary structure
Alternative Hypothesis [H1]
There is a significant relationship between income per annum of the respondents
and satisfaction on present salary structure
E (1) = 18*47/75 = 11.28
E (2) = 18*25/75 = 6
E (3) = 18*3/75 = 0.72
66
E (4) = 37*47/75 = 23.187
E (5) = 37*25/75 = 12.33
E (6) = 37*3/75 = 1.48
E (7) = 10*47/75 = 6.27
E (8) = 10*25/75 = 3.33
E (9) = 10*3/75 = 0.4
E (10) = 10*47/75 = 6.27
E (11) = 10*25/75 = 3.33
E (12) = 10*3/75 = 0.4
Table 5.21
Calculation about whether there is any significant relationship between
Income per annum and satisfaction on present salary structure
O E O – E (O – E)^2 (O – E)^2/E
10 11.28 -1.28 1.638 0.145
6 6 0 0 0
2 0.72 1.28 1.638 2.275
23 23.187 -0.187 0.033 0.001
13 12.33 0.67 0.448 0.036
1 1.48 -0.48 0.230 0.155
6 6.27 -0.27 0.072 0.011
4 3.33 0.67 0.448 0.134
0 0.4 -0.4 0.16 0.4
8 6.27 1.73 2.992 0.477
2 3.33 -1.33 1.768 0.530
0 0.4 -0.4 0.16 0.4
X*2 = 4.571
Level of Significance
67
Degree of freedom = (r-1) (c-1)
= (4-1) (3-1)
= 6
X^2 table value = 12.592
X^2 calculated value = 4.751
4.571 < 12.592
The calculated value is less than the table value so null hypothesis is accepted
Result
There is no significant relationship between income per annum of the
respondents and satisfaction on present salary structure
Table 5.22
68
EXPERIENCE OF THE RESPONDENTS AND CONFLICT ARISE
DUE TO DIFFERENCE IN VALUES
Experience of
the
respondents
Conflict arise due to difference in values
TotalStrongly
Agree
Agree Neutral Disagree Strongly
Disagree
Less than 1 year 1 5 4 0 0 10
1-3 years 0 12 4 1 0 17
3-5 years 0 10 8 1 0 19
Above 5 years 0 6 1 9 1 29
Total 1 33 29 11 1 75
Null Hypothesis [H0]
There is no significant relationship between experience of the respondents
and conflict arise due to difference in values
Alternative Hypothesis [H1]
There is a significant relationship between experience of the respondents and
conflict arise due to difference in values
Calculation
E (1) = 10*1/75 = 0.133
E (2) = 10*33/75 = 4.4
E (3) = 10*29/75 = 3.87
E (4) = 10*11/75 = 1.47
E (5) = 10*1/75 = 0.133
E (6) =17*1/75 = 0.226
69
E (7) = 17*33/75 =7.48
E (8) = 17*29/75 = 6.573
E (9) = 17*11/75 = 2.493
E (10) = 17*1/75 = 0.226
E (11) = 19*1/75 = 0.253
E (12) = 19*33/75 = 8.36
E (13) = 19*29/75 = 7.347
E (14) = 19*11/75 = 2.787
E (15) = 19*1/75 = 0.253
E (16) = 29*1/75 = 0.386
E (17) = 29*33/75 =12.76
E (18) = 29*29/75 =11.213
E (19) = 29*11/75 = 4.253
E (20) = 29*1/75 = 0.386
Table 5.23
70
Calculation about whether there is any significant relationship between experience
of the respondents and conflict arise due to difference in values
O E O – E (O – E)^2 (O – E)^2/E
1 0.133 0.867 0.751 5.646
5 4.4 0.6 0.36 0.081
4 3.87 0.13 0.016 0.004
0 1.47 -1.47 2.160 1.469
0 0.133 -0.133 0.017 0.127
0 0.226 -0.226 0.051 0.225
12 7.48 4.52 20.430 2.731
4 6.573 -2.573 6.620 1.007
1 2.493 -1.493 2.229 0.894
0 0.226 -0.226 0.051 0.225
0 0.253 -0.253 0.064 0.252
10 8.36 1.64 2.689 0.321
8 7.347 0.653 0.426 0.017
1 2.787 -1.787 3.193 1.145
0 0.253 -0.253 0.064 0.252
0 0.386 -0.386 0.148 0.409
6 12.76 -6.76 45.697 3.581
12 11.213 0.787 0.619 0.055
9 4.253 4.747 22.534 5.298
1 0.386 0.614 0.376 0.974
X*2 = 24.961
Level of Significance
71
Degree of freedom = (r-1) (c-1)
= (4-1) (5-1)
= 12
X^2 table value = 21.026
X^2 calculated value = 24.961
24.961 > 21.026
The calculated value is greater than the table value so null hypothesis is rejected
Result
There is a significant relationship between experience of the respondents and
conflict arise due to difference in values
Table 5.24
72
DESIGNATION OF THE RESPONDENTS AND REWARD
RECOGNITION IN THEIR ORGANIZATION
Null Hypothesis [H0]
There is a no significant relationship between designation of the respondents
and reward recognition in their organization
Alternative Hypothesis [H1]
There is a a significant relationship between designation of the respondents
and reward recognition in their organization
Calculation
E (1) = 23*28/75 = 8.587
E (2) = 23*40/75 = 12.27
E (3) = 23*7/75 = 2.147
E (4) = 26*28/75 = 9.707
E (5) = 26*40/75 = 13.87
73
Designation of
the respondents
Reward recognition
Strongly
Agree
Agree Neutral Total
Junior Associate 6 14 3 23
Associate 11 13 2 26
Senior Associate 7 9 2 18
Project Lead 4 4 0 8
Total 28 40 7 75
E (6) = 26*3/75 = 2.42
E (7) = 18*28/75 = 6.72
E (8) = 18*40/75 = 9.6
E (9) = 18*7/75 = 1.68
E (10) = 8*28/75 = 2.98
E (11) = 8*40/75 = 4.27
E (12) = 8*7/75 = 0.747
Table 5.25
74
Calculation about whether there is any significant relationship between
Designation of the respondents and reward recognition in their organization
O E O – E (O – E)^2 (O – E)^2/E
6 8.587 -2.587 6.692 0.779
14 12.27 1.73 2.992 0.243
3 2.147 0.853 0.727 0.338
11 9.707 1.293 1.671 0.172
13 13.87 -0.87 0.756 0.054
2 2.427 -0.427 0.182 0.075
7 6.72 0.28 0.078 0.011
9 9.6 -0.6 0.36 0.037
2 1.68 0.32 0.102 0.060
4 2.98 1.02 1.04 0.347
4 4.27 -0.27 0.072 0.017
0 0.747 -0.747 0.558 0.746
X*2 = 2.882
Level of Significance
Degree of freedom = (r-1) (c-1)
= (4-1) (3-1)
= 6
X^2 table value = 12.592
75
X^2 calculated value = 2.882
2.882 < 12.592
The calculated value is less than the table value so null hypothesis is accepted
Result
There is a no significant relationship between designation of the respondents
and reward recognition in their organization
76
CHAPTER -VI
CHAPTER-VI
77
FINDINGS, SUGGESTION AND CONCLUSION
6.1 FINDINGS
Majority of the respondents are male
Majority of the respondents are Married
Majority of the respondents are belongs to the age group of 25-30 years
Majority of the respondents are Post Graduates.
Majority of the respondents works under the Designation of Associates. .
Majority of the respondents having the Experience of above 5
Majority of the respondents getting the Income of 1-3 lakhs per annum.
Majority of the respondents agrees that Team members know each
other’s point of view
Majority of the respondents agree that of the respondents are agree that
Good understanding of each other’s abilities,
Majority of the respondents agree that, Team members feel free to express
difference in opinion
Majority of the respondents agree that Team members show initiative
Majority of the respondents agree that team members Understand the
Personal values
Majority of the respondents gives that getting along with the team leader
and team members is good
Majority of the respondents are agree that Team expects to be successful in
achieving its goal
Majority of the respondents are agree that Members agree with the group’s
goal
Majority of the respondents disagree that there is not much discussion about
team goals
Majority of the respondents agree that The team’s objectives are being
achieved,
78
Majority of the respondents agree that Individual commitment to group
goals
Majority of the respondents gives that top management appreciate the
teamwork
Majority of the to respondents are agree that Conflicts are due differences in
values
Majority of the respondents agree that Conflict is dealt with openly
Majority of the respondents are moderately agree that Conflict arise due to
misunderstanding
Majority of the respondents are moderately agree that Conflict arise due to
poor communication
Majority of the respondents are moderately agree that Conflict arise because
of partiality
Majority of the respondents are agree that Team encourages innovation
Majority of the respondents agree that Leader is relied upon to give
direction and motivation
Majority of the respondents agree that that Reward recognition help us work
effectively
Majority of the respondents agree that Each team member motivation is
essential for the output
Majority of the respondents feels that workload in the team is moderate
Majority of the respondents agree that Top management appreciate team for
best result,
Majority of the respondents are satisfied with the present salary structure
Majority of the respondents agree that team utilizes time very effectively
Majority of the respondents are satisfied with the team performance
There is no significant relationship between income per annum of the
respondents and satisfaction on present salary structure
There is a significant relationship between experience of the respondents
and conflict arise due to difference in values
79
There is a no significant relationship between designation of the respondents
and reward recognition in their organization
6.2 SUGGESTIONS
80
The initiative taking ability of the respondents could be improved. More
opportunities can be given and the employees could be motivated on the same.
The top management could involve itself more in terms of acknowledging and
appreciating team work as this could be a good source of motivation.
There could be more ways to implement reward recognition strategies as the
respondents feel that this would motivate them to work effectively.
Workshops could be conducted to train employees on time management skills as
this would be beneficial to both employer and employees.
6.3 CONCLUSION
81
Team building is very essential for every organization because it is one of the important
factors which influence the growth of an organization. Good team work will not only
increase the productivity of an individual but will also create a conducive working
environment which will in turn influence the productivity of the organization in a positive
way. A study on the team building was conducted at eQuadriga software and it was found
that the team work among the employees is satisfactory. However, some suggestions
have been given to improve the teambuilding strategies. It is expected that the
management will look into the areas of improvement and implement the suggestions
wherever it is possible, so that the teams are more effective.
82
BIBLIOGRAPHY
BIBLIOGRAPHY
REFERENCE BOOKS
83
Stephen.P.Robbins – Organizational behavior, prentice – hall of Indian
private limited, New Delhi, Tenth edition, October 2002
Aswathappa K – Human resource and personnel Management – Tata Mc
Graw Hill publishing company Ltd, New Delhi, Third edition,2002
Memoria C.B - Personnel Management – Himalaya publishing house, Mumbai
1997
Kothari.C – Research Methodology – Whiswa Prakashn publishing company
Ltd,New Delhi 1986
J.Sakthivel and S. Rama Subramanian – Statistics for Management, A.R.S
Publications Pvt Ltd – Chennai, Second edition, July 2010
Biswathi.G – Personnel Management and industrial relations – The World
Press private ltd,Calcutta 1987.
Infinite thoughts magazine published in may 2012
REFERENCE LINKS AND WEBSITES
http://lcomer.pbworks.com/w/page/20041483/Team%20Building
%20Literature%20Review
www.google.com
www.managementparadise.com
www.citehr.com
www.wikipedia.com
www.equadriga.in
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ANNEXURE
A STUDY ON TEAM MANAGEMENT AT EQUADRIGA
SOFTWARE PVT LTD.TRICHY
Objective:
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The purpose of this Questionnaire is to collected information required for research
work on team management. I assured you that all the information obtained will be treated
as confidential and will be used only for educational purpose,
Socio Demographic Factors:
1. Name(optional) :
2. Gender
a) Male b) Female
3. Age
a) Below 25 years b) 25-30 years c) 30-35 years d) Above 35 years
4. Marital status :
a) Married b) Unmarried
5. Educational Qualification
a) Under Graduate b) Post Graduate
6. Designation
a) Junior Associate b) Associate c) Senior Associate d) Project Lead
7. Experience
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a) Less than 1 year b) 1-3 years c)3-5 years d) Above 5 years
8. Income per Annum
a) Less than 1 Lakh b) 1-3 Lakhs c)3-5 Lakhs d) Above 5 Lakhs
9. Coordination in the team
S.No Factors Strongly
Agree
Agree Neutral Disagree Strongly
Disagree
I
Team members know each other’s
point of view without needing to
ask.
Ii Good understanding of each
other’s abilities.
Iii Team members show initiative
without depending on each other
for instructions
Iv Team members feel free to
express differences in opinions.
V Understanding the personal values
10. How do you get along with your team members and team leader?
a) Very good b) Good c) Satisfactory
a) Bad e) Very Bad
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11. Achieving goals through teamwork
S.No Factors Strongly
Agree
Agree Neutral Disagree Strongly
Disagree
I Team expects to be successful in
achieving its goals.
Ii Members agree with the group’s
goals.
Iii There is not much discussion
about team goals.
Iv The team’s objectives are being
achieved.
V Individual commitment to group
goals and tasks are high.
12. Does the top management appreciate your team projects or team work?
a) Yes b) No
13. Conflict among team members
S.No Factors Strongly
Agree
Agree Neutral Disagree Strongly
Disagree
I Conflicts are due to differences
in values and they are
common.
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Ii Conflict is dealt with openly
Iii Conflicts arise due to
misunderstanding
Iv Conflicts arise due to poor
communication
V Did conflict arise because of
partial among the team
14. Motivation level of the team
S.No Factors Strongly
Agree
Agree Neutral Disagree Strongly
Disagree
I The team encourages
innovation.
Ii The leader is relied upon to
provide members with direction
and motivation.
Iii Reward recognition help us
work effectively
Iv Each team member motivation
is essential output of result
V Did your top management
appreciate openly the team for
best result
15. How do you feel about your workload in the Team?
a) Overload b) Moderate c) Under load d) Optimal
16. Rank the following attributes of teamwork on a scale of 1 to 5.
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Factors Coordination Sharing work Team spirit Sharing ideas Innovation
Rank
17. Rank the following factors on a scale of 1 to 5 which lead to poor team work.
Factors Conflict Sharing work Partiality Poor communication Lack of sharing
Rank
18. Are you satisfied with the present salary structure?
a) Highly Satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly Dissatisfied
19. My team utilizes time very effectively
a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly Disagree
20. What is your opinion towards your team performance when compared to other
teams?
a) Highly Satisfied b) Satisfied c) Neutral d) Dissatisfied e) Highly Dissatisfied
Thank you
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