Team Management - Overview - Online Academy › downloads › new1 › Team Manag… · 4 Course Overview | Team Management | onlineacademy.co.za TEAM MANAGEMENT WHAT YOU WILL LEARN

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2 Course Overview | Team Management | onlineacademy.co.za

CERTIFICATE IN

TEAM MANAGEMENT

An effective team is generally one in which members are empowered to make decisions about how to get work done. Giving team members authority and control over the work processes reduces the amount of external control and increases the sense of ownership and accountability for the work being done. This helps to create a satisfying and rewarding work environment.

Building teams and improving team effectiveness rank high on every manager’s list of things do. Expectations from superiors and the demands of a competitive marketplace force many leaders to find new ways to do more work with fewer people. The task of building better teams and improving their effectiveness can be broken down into a few simple and straightforward steps.

WHAT YOU WILL LEARN:

0102

Team Management Basics

Improving Team Effectiveness

0304

Developing Your Team

Coaching Your Team

05 Motivating Your Team

06 Rewarding and Engaging People

0708

Performance Management: Overview

Difficult Management Situations

Course Overview | Team Management | onlineacademy.co.za 3

COURSE DURATION

HOUR MODULES

MODULES

HOURS

188

The phrase ‘soft skills’ is often used to describe the skills which characterise relationships and other people, or how you approach interactions.

For many people, the so-called soft skills are often some of the most diffi cult skills to develop. Job-re-lated expertise (hard skills) are essential in any profession. However, over the last 10 years, under-standing has grown that perhaps soft skills may ul-timately be more important in determining levels of success.

Hard skills are a basic minimum necessity in order to operate in a particular workplace. Whether or not you are successful in your career may depend on how developed your soft skills are.

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Please take note that these hours are only estimated times.

Our online courses and workshop training for continuing professional development, written by professionals for professionals and involving thoughtful online interaction with your peers, go a long way towards resolving issues.

The most significant advantage of self-study is the independence it offers. Studying alone allows delegates to concentrate and focus on their studies at their highest level.

4 Course Overview | Team Management | onlineacademy.co.za

TEAM MANAGEMENT

WHAT YOU WILL LEARN

• Explain the term team management.

• Identify how good your team management skills are.

• Explain the importance of teamwork.

• Assess the effectiveness of your own team.

• Explain the importance of developing and training your team.

• Assess how well you are currently developing your team.

• Explain what coaching in the workplace is.

• Explain the importance of coaching in the workplace.

• Assess your own motivation skills.

• Identify different types of motivation.

• Encourage employee engagement in the workplace.

• Help employees to fi nd purpose in their work.

• Discuss the fi eld of performance management.

• Explain the importance of a performance management system.

• Communicate professionally during diffi cult conversations.

• Resolve team confl ict.

Course Overview | Team Management | onlineacademy.co.za 5

WHO SHOULD DO THISCOURSE?

• Persons interested in enhancing team dynamics.

• Typically designed for team leaders, aspiring managers and senior production staff.

This short course is designed for the following audience:

For this short course, it is advisable that you have the following experience/knowledge:

• Learners with limited knowledge on the subject.

• Learners with 1-2 years’ workplace experience.

• Learners with fundamental skills.

6 Course Overview | Team Management | onlineacademy.co.za

WHAT YOU WILL LEARNT E A M M A N A G E M E N T

01TEAM MANAGEMENT BASICS

Eff ective teams frequently improve the quality of work life for the employees. An eff ective team is generally one in which members are empowered to make decisions. Giving team members authority over the work processes reduces the amount of external control.

02IMPROVING TEAM EFFECTIVENESS

Expectations from superiors and the demands of a competitive marketplace force many leaders to fi nd new ways to do more work with fewer people. Building better teams and improving their eff ectiveness can be broken down into a few simple and straightforward steps.

03DEVELOPING YOUR TEAM

The purpose of team development is to help a team engage in the process of self-examination, to gain awareness of those conditions which are the sources of its strength. Through the team development process, the group learns how to make decisions and to take the needed actions.

04COACHING YOUR TEAM

Coaching is a useful way of developing people’s skills and abilities, and of boosting performance. Coaching is still seen as a corrective tool, used only when things have gone wrong. But in many companies, coaching is considered to be a positive and proven approach.

Course Overview | Team Management | onlineacademy.co.za 7

05MOTIVATING YOUR TEAM

Motivation is an eff ective instrument in the hands of a manager; for inspiring the workforce and building a confi dence in it. By motivating the workforce, management induces the will to work, which is essential for the achievement of organisational objectives.

07PERFORMANCE MANAGEMENT: OVERVIEW

Performance management is one of the cornerstones of human resource practice in organisations. No matter where you work, how big or small your organisation, or how simple or complex the business model, eff ective performance management is a key requirement.

08DIFFICULT MANAGEMENT SITUATIONS

Managers often have to deal with the most diffi cult situations in the workplace and are given a signifi cant amount of responsibility. Managers should review some of the most common situations to equip themselves for a quick resolution.

06REWARDING & ENGAGING PEOPLE

Reward programs encourage workers to provide exemplary customer service. Workplace reward systems are incentive programs that encourage employee engagement and productivity by off ering bonuses, increased pay, additional time off or other awards for a job well done.

8 Course Overview | Team Management | onlineacademy.co.za

THE BENEFITS OF

ONLINE SKILLS DEVELOPMENT

Forget about attending classes for hours, sitting in an uncomfortable chair, and suffering from back pain by the end of the day. You will not be bound to physical class sessions when you opt for online education. All learning materials are provided online, so you’ll easily access them from the comfort of your office or home.

COMFORT

A self-paced system enables learners to make progress with a rhythm that suits them. This does not require attending live sessions; you can access the materials at any time that works for you. If you have to work or take care of your home and children during the day, you can study at night. That’s an advantage the traditional educational system cannot beat.

SELF-PACED LEARNING

The fact that online programs are cheaper when compared to the ones held in a traditional campus setting is enough to convince you to consider them. The average tuition for online courses depends on multiple factors, so it varies from one program to another. Note, free courses don’t usually come with a certificate of completion.

LOWER COSTS

It doesn’t matter where your career stands at this moment; completed programs will always look good on your résumé. It will show potential employers that you’re committed to learning and that you’re eager to obtain more knowledge and new skills. You will certainly become a better candidate for a job promotion.

IMPRESSIVE RÉSUMÉ

Course Overview | Team Management | onlineacademy.co.za 9

Course level: 02 Study fi eld: Fundamental SkillsCourse cost: R1750.00 incl. VAT

Course level: 02Study fi eld: Fundamental SkillsCourse cost: R1750.00 incl. VAT

AVAILABLE NOW AVAILABLE NOW

Have you considered asking your boss to pay? Currently, over a quarter of our learners report that their employer has paid for their course.

Look at our Corporate Package that offers access to ALL OUR COURSES at a fraction of the individual price. Visit www.onlineacademy.co.za to fi nd out more or contact us at [email protected]

R1750.00 including VAT

Pay less with the corporate solution

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