Team Dynamics & Global Leadership in the New … Dynamics & Global Leadership in the New Millennium Shobhna Raghupathy MS, PMP Proficient Project Consulting Inc.

PMINJ Chapter

International Project Management Day

05 November 2015

Shobhna Raghupathy MS, PMP

Proficient Project Consulting Inc

[email protected]

Team Dynamics & Global

Leadership in the New Millennium

Team Dynamics & Global Leadership in the

New Millennium

Shobhna Raghupathy MS, PMP

Proficient Project Consulting Inc.

Agenda

• Project Management Today

• Team Dynamics

• Leading Virtual Teams

• The Generation Gap & Workplace dynamics

• What is Leadership?

• Millennium Leadership Trends

• Strategies for the Millennium

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World of Project Management

• Global & Virtual

• Collaboration and Teamwork (High Performance Teams)

• Cultural Intelligence

Organizational Culture

Region / Country Culture

Multi-generational culture

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Collaborative Project Environment

Clients

Organization

Culture

Media

Environment

(Social, Political, Legal )

Requirements Business

Strategy

Suppliers

5

Team Dynamics

• Team Personalities

* Myers Brigg, SDI

• Team Development

* Tuckman’s model

• Team Types

* Co-Located

* Virtual

* Hybrid

• Team Composition – The Generation Gap

* Boomers, Gen X, Gen Y

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F2F teamwork – Scrum Team

Team development theories

Tuckman’s model

Tubbs theory

McGrath’s TIP theory

Co-Located Teams

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Virtual Teams

* Definition – Physically separated but linked thru communication,

* PMI Statistics

* Virtual Team Values – Diversity, Productivity, Virtual prototyping

* Challenges of Virtual Teams – lack of personal connection,

disconnect from big picture, facilitating meetings not easy

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Lead Differently – define direction, formalize roles & responsibilities

3 Cs – Context, Community, Co-activation

Achieve Clarity - on goals, process & roles

Building Trust - measured in terms of reliability based on geography

Establish Communication Charter- keep member aligned thru

communication

Leverage Technology – tools to keep members connected -

communicate & collaborate

Decision Making – explicit description of how decisions will be made

Virtual Teams - Strategies for success

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Virtual & Co-located

Team members from different companies

MIT 4 Capabilities Leadership Framework

Sensemaking, Relating, Visioning, Inventing

Hybrid Teams

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Generations in the Workplace – The Power of Three

Baby Boomers 1946-1964 76M

Gen X 1965-1979 46M ~ 50M

Gen Y 1980-2000 78M ~ 88M

The Generation Gap

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“I have a new rule. I will not attend meetings that start after 5 pm. I have a life”

“So I told my boss – If you’re looking for loyalty – buy a dog”

“He has no work ethic. He is just a slacker. At his age, I was grateful I had a job”

Generation Game …

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Born: 1946 to 1964

Teens: 1959 to 1983

Today (2015): 51 to 69 years old

Children of Causes and Revolution

Baby Boomers

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Vietnam War

Widespread protests, Civil Rights movements

Assassinations of idealistic leaders - Kennedy and King

Promote Equality

Baby Boomers – Defining Events

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Anti- Authoritarian – Participative Management

Work to Live (Exciting adventure)

Job Title & Compensation

‘You are valued / needed’

.

Baby Boomers – Workplace

Characteristics

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Baby Boomers!

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Born: 1965 to 1979

Teens Years: 1978 to 1998

Today (2015): 36 to 50 years old

A Diverse Group of “Friends”

Gen X

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End of the Cold War- fall of the Berlin Wall

Entry of woman into the workforce

Increase in their parents’ divorce rate

Growth of the internet

Gen X -Defining Events

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Anti- institution – MBO

Information-rich & Entrepreneurs

Invented the term work-life balance

‘Do it your way’, ‘Forget the rules, get end results’

Gen X – Workplace Characteristics

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Generation X

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Born: 1980 to ~2000

Teen years: 1993 to mid 2010s

Today (2015): 15 to 35 years old

Upbeat and Determined

Generation Y(Gen Y)

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Terrorism: 911 World Trade Center, Oklahoma City

School Violence: Columbine, Virginia Tech

Natural disasters - Global Warming, AIDS and other pandemics

Ubiquitous technology

Gen Y – Defining Events

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Work is means to the end

Participative style

Digital communication only

Instant feedback (instant gratification)

‘You will work with creative people'

Gen Y – Workplace Characteristics

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Generation Y

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connected-anywhere-anytime- multi-tasked-through-anyapps- or-gadgets-I-choose-regardlessof- official-policy-so-just-deal-with-it !

Gen Y – a new definition!

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Less Meetings

Shorten Workday

Redefine Retirement

Higher Starting Salaries

Reinvent Performance Review

Gen Y & Workplace Changes

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A fundamental state. A learning continuum. To me, leadership is multifaceted …

Vision – Realistic, Clear values & Attractive future Motivation – Myers-Brigg, SDI Execution – Follow-through is the cornerstone

Know the people and business Reward the Doers

Leadership is …

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Two distinct changes

Vision to Implementation

Workplace values & Emotional intelligence

Leadership in the Millennium

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Leadership as a Collective Genius - Kellogg’s Leadership Model

Collective leadership– Linda Hill

Collective Leadership

Purpose

Why we exist

Rules Of

Engagement

How we interact with others

Shared Values

What we agrees is important

Creative Abrasion

Creative Agility

Creative Resolution

Exhibit 1: Willingness to Innovate

Exhibit 2: Innovation Ability

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Total Leadership - Stewart Friedman

Leading from behind

Future Leadership Landscape – Leaderships Online

Hierarchical Vs Network (Malcolm Gladwell ) -

Other Millennium Leadership Trends

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Shift 1: From Harmony to Identity

Shift 2: From team work to Collaborate

Shift 3: From Job security to growth

Shift 4: From support the work to supporting the

worker

Shift 5: From worker to explorer

Shift 6: From work & life to working and living

Changing Workplaces – 6 Shifts

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Listen & learn

Adapt policies to deal with generational diversity.

Accelerate experiments with social

networking

Organizational Changes

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PMI Market Development, August 2010 Global Populations – Generational Shift Generations in the Workplace Training & Development Marketing to Generations

PMI Study

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0

10

20

30

40

50

60

70

80

90

100

North America Western Europe Latin America China India

Gen Z

Gen Y

Gen X

Boomers

Global Distribution of the PMs by Generation

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Engage the future workforce

Recruit, retain and train

Motivation in the millennium

Mentoring the new workforce

Strategies for the Millennium

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New assumptions about how the world works

Differing motivations driven by the varied roles work plays in our lives

The new diversity: individual needs and preferences

Workplace strategy for the future workforce

Engaging the future workforce

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Recruiting & Retaining the Generational Workforce

Communication Strategy – The Flight from Conversation

Recruiting, Retaining & Training

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Age & Generations Study

Make job offer about them

Interesting workspace

Money – remuneration growth

Flexible hour

Motivation in the Millennium

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Reverse Mentoring HP Case Study

Group Mentoring Dare2Share Mentoring at AT&T

Anonymous Mentoring – Why Stop with One Mentor?

Mentoring the New workforce

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Focus on Innovation via collaboration

Manage the differences effectively

Create Workplace choices

Appreciate the strengths

The Final Word …

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References

Hill L, Brandeau G, Truelove E & Lineback K. (2014, June). Collective Genius. Harvard Business Review. I 6(6), 94-102.

Cohen William.A.(2010). Drucker on Leadership – New Lessons form the Father of Modern Management. California: Jossey Bass.

Terreberry, S. (1968). The evolution of organizational environments. Administrative Science Quarterly, 12(4), 590-613.

Dunning D. (2000). Leadership in the Millennium. Retrieved on 7/5/2014 from http://education.jhu.edu/PD/newhorizons/lifelonglearning/workplace/articles/leadership-in-the-millenium/

Dinh, J., Lord, R., Garnder, W., Meuser, J., Liden, R.C. & Hu, J. (2014). Leadership theory

and research in the new millennium: current theoretical trends and changing perspectives. Leadership

quarterly. 25 (1). pp. 36-62.

Harvard Business School Publishing.(2010). Leading Virtual Teams. Massachusetts: Harvard Business Press

Ancona D.(2005). Leadership in an age of uncertainty. Retrieved on 8/11/14 from mitleadership.mit.edu

Ferris S.Maria(2010).What Really works: Building Corporate Culture for the new Millennium. Retrieved on 9/4/12 from www.wmmsurveys.com/Company Culture.pdf

Gen Y in the Workforce,” Harvard Business Review case study, February 2009 by Tamara J. Erickson Managing Generation Y by Carolyn A. Martin and Bruce Tulgan (Paperback - Jan 2001) Bridging the Generation Gap: How to Get Radio Babies, Boomers, Gen Xers, And Gen Yers to Work Together And Achieve More by Linda Gravett

and Robin Throckmorton (Paperback - Jan 15, 2007) Generation Me: Why Today's Young Americans Are More Confident, Assertive, Entitled--and More Miserable Than Ever Before by Jean M.

Twenge (Paperback - Mar 6, 2007) GitNit Right with Millennials, An Intimate Look at What Matters Most to the Biggest Generation In History by Deloris Valdez Jarvis (Paperback -

Jul 28, 2008) Millennials Incorporated (2008) (Paperback) by Lisa Orrell (Author) Mind Your X's and Y's: Satisfying the 10 Cravings of a New Generation of Consumers (Hardcover) by Lisa Johnson (Author) China's Generation Y: Understanding the Future Leaders of the World's Next Superpower by Michael Stanat From Boomers to Bloggers – Success strategies across generations by Misti Burmeister. Synergy Press, 2008. PMI Volunteer Strategy Meeting - PMI Market Development, August 2010 Generations at Work: Managing the Clash of Veterans, Boomers, Xers and Nexters in Your Workplace by Ron Zemke, Claire Raines, Bob

Filipczak. Amacom NY.

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Your name Shobhna Raghupathy

Your email [email protected]

Your phone 678 576 9449

Contact Information