Team building the secrets mar2014 cement

Leahcim Semaj Leahcim Semaj -- Secrets of Team Secrets of Team Building Building

3/24/20143/24/2014

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Team Building

3/24/2014 www.LTSemaj.com 1

Mobile: 876.383.5627 Skype: LSemajOffice: 876.960.5627 Twitter: LSemajEmail: [email protected] Facebook: Leahcim. Semaj.PhD

Blog: TheSemajMindSpa.Wordpress.com

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Who Are You?• Do you regain your composure quickly after being upset?

• Can you control y–Your thoughts?–Your feelings?–Your actions?


Motivation • Can you motivate yourself during setbacks or when you’re bored?

• Do you thrive on pressure? • Do you become completely absorbed in what you’re doing?


Recognition

• Are you sensitive to the emotional needs of others?

• Can you read people’s feelings by their facial expressions?

• Are you a good listener?


You & Your Team• Can you improve other people’s moods? • Are you effective in motivating others to achieve their goals?

• Your impact on your team ‐ Do you:–Add? Subtract?–Multiply Divide?



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When You Come To Work• Do you build vibes?

–or kill vibes?


Michael Jordon

• Talent wins games–but teamwork and intelligence wins championships


Vince Lombardi

• Individual commitment to a group effort,

–that is what makes a team work, –a company work,a company work, –a society work,

•a civilization work


Team Building• No man is wise enough by himself

–Plautus

• Interdependent people combine their own efforts with the efforts of others to achieve their greatest success–Stephen Covey


Team Building• Teamwork doesn’t tolerate the inconvenience of distance–Unknown

• A single arrow is easily broken, but not ten in a bundle–Japanese proverb


Team Building

• It is amazing how much people get done if they do not worry about who gets the creditwho gets the credit–Swahili proverb

• There is no I in Teamwork‐ Unknown



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Team Building• No one can whistle a symphony

–It takes an orchestra to play it•H.E. Luccock

• You don't get harmony when everybody sings the same note

•Doug Floyd


Team Building

• Wild ducks make a lot of noise, but they also have the sense to benefit from occasionally flying in formationfrom occasionally flying in formation

•Unknown

• Overcoming barriers to performance is how groups become teams


Team Building• Teamwork divides the task and double the success

• Unknown

• None of us including me ever do great• None of us, including me, ever do great things.

• But we can all do small things, with great love, and together we can do something wonderful

• Mother Teresa


Team Building• It is better to have one person working with you than three people working for you

• Dwight D. Eisenhower

A j bl l f il t d i th t• A major reason capable people fail to advance is that they don’t work well with their colleagues

• Lee Iacocca

• Light is the task where many share the toil• Homer


Team Building• No member of a crew is praised for the rugged individuality of his rowing

• Ralph Waldo Emerson

• What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win‐win basis

• W. Edward Deming3/24/2014 www.LTSemaj.com 17

Team Building• The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime–Babe Ruth

• In teamwork, silence isn’t golden, it’s deadly–Mark Sanborn



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Team Building• When a team outgrows individual performance and learns team confidence, excellence becomes a reality–Joe Paterno

• A group becomes a team when each member is sure enough of himself and his contribution to praise the skill of the others–Norman S Hidle


Team Building• All of us, at certain moments of our lives, need to take advice and to receive help from other people–Alexis Carrel, Reflections on Li

• The greatest danger a team faces isn’t that it won’t become successful, but that it will, and then cease to improve–Mark Sanborn


Team Building• Teamplayer: One who unites others toward a shared destiny through sharing information and ideas, empowering others and developing trust

• Dennis Kinlaw


Team Building• There are few, if any, jobs in which ability alone is sufficient

• Needed, also, are loyalty, sincerity enthusiasm and teamsincerity, enthusiasm and team play

•William B. Given, Jr


Team Building• Build for your team a feeling of oneness, of dependence on one another and of strength to be derived by unity

•Vince Lombardi

• It’s easy to get good players. Getting them to play together, that’s the hard part

•Casey Stengel


Would You Hire You?

Knowing WhatYou Know

About You?



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Rule # 1: The “TEAM” is Rule # 1: The “TEAM” is Spiritually SignificantSpiritually Significant

• Jesus formed a team–Even Jesus knew he could not change the world by himself

–You need to coordinate the energies of a range of complementary people working towards the same goal


Jesus on Team Building

• He had a plan–He had a clear picture of the big picture and always gave his team clear instructions

• He trained his replacement– He constantly reminded his team that

• “Greater things than I have done shall you do”


Jesus: Lead by Example

• He set an example

–The team was shocked when he took off his garment and washedtook off his garment and washed their feet

–His answer was simple, • “I am doing this to set an example for you”


Jesus: Teams Should Have Fun

• He was constantly is a state of celebration–His first “miracle” was turning water into wine (not grape juice)

–He was always invited to parties and didinners

–The night before his arrest he gathers his staff to sing and dine

–The constant message was• “Why worry? Look at the flowers”


Rule # 2: Understand The Rule # 2: Understand The Definition of TeamDefinition of Team

• A group of interdependent people

• They master effective i icommunication

• They are able to play a variety of complementary roles


Definition of Team

• They agree on a goal • They accept that the best way to achieve ythis goal is to work together



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Definition of Team

• They foresee each other’s needs• They make useful suggestions to each other

• They enhance each other’s• They enhance each other s strengths

• They compensate for each other’s weaknesses


Definition of Team• The result of this process is usually a synergistic level of

increased efficiency and productivity


Rule #3 Communicationis The Life Blood of The Team

• Timely and Accurate• People who have learned to support and trust one another share what they know freely

• Pass on the information that members need to operate more effectively


Communication is• a huge umbrella that covers and affects all than goes on between human beings


Communication is

• the single most significant factor that determines the kind of relationships we have and what happens to uspp


This talk/listen cycle helpsto keep BP evenly regulated

• When we speak our blood pressure goes up

• When we are listening attentively in a relaxed manner, blood pressure usually falls

• Heart rate slows ‐ below resting level



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In periods of great stress• communicating with others that pull us through

• renewing inner strength • lifting our vision• reaffirming the meaning of life


For the message to get through peoplemust believe that you are

• trustworthy• likeable • representrepresent warmth

• represent comfort

• represent safety


This happens without words

• We plug into thousands of preconscious cues


The First Brain: The Non‐reasoning Non‐rational Part

• Seat of human emotion • The brain stem

– Provide immediate instinctual response

• Limbic system – ‐ The emotional centre


The New Brain:The cerebral cortex• Seat of conscious thought• Memory y• Language• Creativity • Decision making


To Get To The New Brain

• The message must first pass h h hthrough the first brain



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COMMUNICATION andThe formation of beliefs

• MEDIAted CONTACT - 90%• imMEDIAte CONTACT- 10%

– Your beliefs


EFFECTIVE COMMUNICATION…

• is based on emotional impact• we must be believed to have impact• ALL FIRST BRAIN• ALL FIRST BRAIN• LIKABILITY IS THE SHORTEST PATH

–TO BELIEVABILITY AND TRUST


Good communications means • expressing yourself clearly through verbal and non‐verbal language;

• listening so that you understand what others are saying


HOW MUCH TIME DO YOU SPEND COMMUNICATING?

• We spend between 50% and 80% of our waking hours communicating


Rule # 4: There Must be A Business Purpose

• Don’t assemble a team unless it has a real businessreal business purpose that requires diverse skills and talents


Teams With Purpose• Usually prove successful • If the team were given the authority to

–Reassign personsRealign channels of authority–Realign channels of authority

–Redesign work spaces –Choose new suppliers

• It might transform an organisation



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A Real Business Purpose

• Avoid the situation where teams areAvoid the situation where teams are assembled with the intent of being fashionable

• Teams need specific problems to solve or they flounder


Remember:A Committee is Not a Team

•What is a committee?• A group of the unwilling

–picked from the unfit–to do the unnecessary

• Richard Harkness


Rule # 5: Emotionally Intelligent Teams Work Best

• Our specie has probably gone as far as we can

• The rest of the journey will

i tfar as we can based on cognitive Intelligence alone

require greater development of Emotional Intelligence


Emotional Intelligence (EQ)• The ability to sense, understand, and effectively apply the power and acumen of emotionsemotions– as a source of human energy, information, trust, creativity and influence


Emotions: Conventional vs. High Performance Meaning

• CONVENTIONAL HIGH PERFORMANCE

• Signs of weakness ‐ Sign of strength• No place in business ‐ Essential in business• Avoid emotions ‐ Emotions trigger learning• Confuse ‐ Explicate (clarify)• Table them ‐ Integrate them• Avoid emotional people ‐ Seek them out



• CONVENTIONAL HIGH PERFORMANCE• Pay attention only to thoughts of

‐ Listen for the emotions in• Use of non emotional words• Use of non emotional words

‐ Use of emotional words• Interfere with good judgement

‐ Essential to good judgement• Distract us ‐Motivate us



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• CONVENTIONAL HIGH PERFORMANCE• Sign of vulnerability

‐Make us real and alive• Obstruct, or slows down reasoning ‐, g

‐ Enhance, or speeds up reasoning• Form a barrier to control

‐ Build trust and connection• Weaken fixed attitudes

‐ Activates ethical values



• CONVENTIONAL HIGH PERFORMANCE

• Inhibit the flow of objective data ‐ Provide vital information and feedback

• Complicate management planning‐ Spark creativity and innovation

• Undermine authority ‐ Generate influence without authority


Rule # 6: A Team Requires10 Functions to be Covered

• A variety of functions are required for a

• Visionary• Pragmatist• Explorer• Challengerrequired for a

operate optimally

• Referee• Peacemaker• Beaver• Coach• Librarian• Confessor


Rule # 7: You Must Work Through The 5 Stages Of Team

DevelopmentForming


Storming

TransformingNorming

Performing

Jamaica’s Greatest Team Achievement


Rule # 8: Work With The 7Team-Building Functions

• SUPPORTING• GATEKEEPING• HARMONIZING

• CONFRONTING• MEDIATING• SUMMARIZINGHARMONIZING

• PROCESSOBSERVING

SUMMARIZING



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Rule # 9: Avoid The Principal Destructive Functions

• Shutting off• Analysing or LabellingLabelling

• Dominating • Yes‐butting• Naysaying


Rule # 10: Teams Have Less Need For Managers and

More For Coaches and Leaders

• Coaches help teams solve problems

• Old Order bosses design and allocate work, supervise, check, monitor and control

• Teams do these things for themselves


LET'S GET RID OF MANAGEMENTPeople don't want to be managed,They want to be led.Whoever heard of a world manager?

World leader, yesEducational leader Political leader

Religious leader Scout leader Community leader Labour leader Business leader Gang Leader

They lead They don't manage


Moses•Did he managemanage

•Or lead?3/24/2014 www.LTSemaj.com 64

THE CARROT ALWAYS WINS OVER THE STICK

• Ask your horse–You can lead your

horse to water,• But you can't

manage him to drink


IF YOU WANT TO MANAGE SOMEBODY,

• Manage yourself–Do that well and you'll be ready to stop managing

•And start leading



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Activities

END• What’s Your Position?

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What’s Your Position?• Up until recently, John Brown worked with Big Timers International. – He had worked there for over 20 years

• He used to have a very good income and many benefits including medical insurance that allowed for treatments overseas

• His post was made redundant• Now his family is in crisis• They are living very marginally as he has not been able to secure another job and his wife has not been able to work


What’s Your Position?• She is very ill and needs to have treatments and medication that is very costly

• Her monthly bill for medicine alone is over J$40,000.00

• They have no health insurance• She has run out of medication• John breaks into a pharmacy and steals the medication for his wife

• He is arrested and charged as he was caught on the security cameras

• If found guilty, he will be sentenced to 6 years hard labour.


What’s Your Position?• Do you agree with this? • Be prepared to argue your point

–Strongly Agree–Somewhat Agree–Disagree–Strongly Disagree

• The participants are allowed to choose their side and to discuss why they have taken that posture


What’s Your Position?• Phase Two:• You are now the members of the jury and must arrive at a unanimous decision, the verdict on this case,–Guilty or Not Guilty

• You must also decide the punishment


The Final Word

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An Effective Team •Look forward

to team meetings

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An Effective Team • Feel a real sense

of progress and accomplishment


1. Clear Sense of Purpose • All members define and accept their mission or goal

• Often push for “stretch” objectives• The team is clear about specifics

– Meetings, agendas, assignments, milestones

• Knows how to focus on the task at hand


2. Informal Climate • Effective teams enjoy being together

• Communicate easily d ith h tand with humor to

create a relaxed atmosphere


2. Informal Climate • Members often get together before or after meetings to gtalk about nonwork subjects


2. Informal Climate • Offer help without being asked

• Willing to share the glimelight of success with other members



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3. Participation • Each member plays a role in achieving the team’s shared goal or task although nottask, although not necessarily equally or in the same manner


4. Listening • Listening is the most distinguishing factor of effective teams

• Take in what’s said without passing judgment


4. Listening • Acknowledge others’ contributions

• Demonstrate interest in what other people

have to say


5. Civilized Disagreement

• Team members feel free to express opinions

• While hostility andWhile hostility and denigration are destructive, diversity is a mark of team strength


Effective Teams

• Use flexibility, objectivity, and humor promote ahumor promote a climate that allows civilized disagreement


Use problem-solving skills to resolve conflicts and increase group cohesion

6. Consensus•A consensus requires unity–but not unanimity



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6. Consensus• Consensus is reached when all members either agree with the decision –or have had their “day in court”


6. Consensus• It is not a majority decision, but an agreement by g yeveryone to support the outcome


7. Open Communication• Open communication requires trust among members, which builds over time

• Team players encourage open communication by being dependable, cooperative, and candid with others

• The leader encourages discussion and offers nonjudgmental responses


8. Clear Roles and Work Assignments

• Effective teamwork involves task interdependence, so agreement on expectations is important

• Team members’ roles must be clarified, ,decision clear‐cut, necessary follow‐up actions planned

• All members must fulfill their share of responsibilities and help others when possible


9. Shared Leadership• All members must take responsibility for meeting the team’s needs because if the team fails, everyone fails


9. Shared Leadership• The leader or coordinator has administrativeadministrative and bureaucratic responsibilities’



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9. Shared Leadership• Other functions shift among members depending on their skills and the groups’ needs


10. External Relations • Effective teams communicate their successes and build credibility

• Develop a network of outside contactsE G C t f f ti l–E.G., Customers or managers of functional departments – who provide feedback, sources, or other assistance to the team


11. Style Diversity

• The most successful teams have members with different skills and personalities


12. Self‐assessment • Good teams assess their effectiveness either informally or formally ever so often


Teams•No one is smarter than a team


Your Action Plan:Time

Frame YOUYour Team

Immediatelyy

Next 4 Weeks

Next 4 Months



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The Secrets of Effective Team Building• Rule # 1: The “TEAM” is Spiritually Significant• Rule # 2: Understand The Definition of Team• Rule # 3: Communication is The Life Blood of The

Team• Rule # 4: There Must be A Business Purpose• Rule # 5: Emotionally Intelligent Teams Work

Best• Rule # 6: A Team Requires 10 Functions Covered

R l # 7 Y M t W k Th h Th 5 St • Rule # 7: You Must Work Through The 5 Stages Of Team Development

• Rule # 8: Work With The 7 Team-Building Functions

• Rule # 9: Avoid The Principal Destructive Functions

• Rule # 10: Teams Have Less Need For Managers and More For Coaches and Leaders


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