AUGUST 14, 2018 TAX ANALYTICS, AUTOMATION AND ACCOUNTING
AUGUST 14, 2018
TAX ANALYTICS, AUTOMATION AND ACCOUNTING
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With you today
MATT BECKER
National Tax Office Managing Partner
MICHAEL WILLIAMS
National Practice Leader, Income
Provision (ASC 740) Services
KIRSTIE TIERNAN
National Leader, Data Analytics &
Automation
BARBARA TORZEWSKI
National Practice Leader,
Tax Transformation Services
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Agenda
Identifying the benefits and applications of tax transformation services
A review of the latest tax technology tools used by accounting firms and corporate tax departments
A review of specific examples that demonstrate how to incorporate robotic performance software and analytics tools into your business
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How we’re seeing clients using technology within the tax function
Opportunities• Mitigate risk• Frees up tax professionals to focus on value added and strategic projects
Areas where we’re seeing deployment of technology• Data collection and management
- External reportingo Extracting data from Company systems to process more efficientlyo Leveraging opportunities to automate to do things more quickly
- Internalo Supporto Management reporting
• Process improvement• Streamlining workflows• Functional management such as calendars• Internal controls
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Tax transformation value drivers
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Is this your tax department?
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Gather and Confirm
External
CurrentHistoric
Input
Manual
Data entry
Tables
Bridge or Upload
Consume
Transformation
Complex
Data
Internal
Business reportsManagement DecisionsSub processes
External
Financial StatementsDivisional reportingIndustry
Government
Tax ReturnsTax ComplianceInternational Reporting
Files and Drawers
Network hard drive
Database
SQL or NoSQL
SharePoint
Archives
Robotics
Software Tools(ONESOURCE, Vertex, Etc.)
Data AnalyticsTax process overview
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Benefits of tax department automation
PROCESS EXCEL SOFTWARE
Spreadsheet Balance Rollovers
ManualTime ConsumingError Prone
AutomatedQuick and Easy
Corporate Structural Updates Time Consuming Error Prone
Easy to Add/Remove EntitiesDatabase Accommodates New Items
Book/Tax Difference Calculation Updates
ManualVersion Control Formula Analysis
AutomatedCalculations Can be AttachedAudit Trail Tracks Changes
Consolidation of Data Formula DependentNon-standard Data
Database Consolidates Automatically
Reporting Formula DependentStaticManual Reconciliation
StandardizedAutomatically UpdatedFlexible – Slices and Dices Data
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Benefits of tax department automation
OPERATIONAL EFFICIENCIES
Improved use of tax resources
Shift focus from data manipulation to data analysis
Increase time spent on value added tax planning and issue identification
Single data source
Faster turn-around time
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Brainstorm to identify data-related tasks appropriate for automation.
Identify the best tools and products that align with the unique requirements of the organization.
Create an automation roadmap.
Implement custom apps and bots with employee training programs for seamless integration into business operations.
TAX ANALYTICS AND AUTOMATION
Tax department transformation
As business systems and data breadth continue to grow in volume and complexity, controlling costs and improving business processes becomes increasingly challenging and increasingly paramount.
Goal is to automate and optimize business processes, allowing them to spend more time analyzing data and becoming more valuable to the business and less time tending to mundane tasks.
BENEFITS
Spend more time consuming data and less time gathering it.
Automate standard business processes.
Save time and resources by identifying and improving data inefficiencies.
Improve accuracy and quality of work products.
Maintain data and document security.
Reduce turnover.
Limit training effort of new resources.
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How do you select the right tools
Tools should fit into your tax technology strategy
Focus on the priorities of your organization
Both short term and long term
Consider synergies with existing technology
Look for ways to reuse data
Evaluate opportunities to extend existing ERP systems to reduce data collection
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Making a business case
Focus on Risk• Effect that inadequate tax processes have on the company’s business• Companies who report material weaknesses in tax accounting lose an
average of 6.8 percent in their stock price within 60 days of the announcement**
• Late filing penalties are additional costs, poorly filed returns increase audit risk
Tax Technology Value Proposition (TVP)• Greater efficiencies + lower risk of error – cost to implement = return on
investment
Cost Saving is Not Necessarily primary focus
** Glass, Lewis & Co. LLC
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When to use automation
Many resources doing the same task
Data or information produced by the task could be shared
Timely processing of data is vital to the business
The people performing the task do not enjoy the task
The task is repeated often and is time consuming
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Tax Software Solutions
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Leading provision automation tools
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Leading fixed asset tools
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Leading sales & use tax tools
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Leading property tax tools
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Tax automation – Top 10 factors to ensure a successful implementation
1. Software alone is not the answer
2. Change (aka fear) management is crucial
3. Demo multiple packages
4. Do not start a project without enough budget
5. Don’t try to implement the software yourself
6. Hire a consulting firm with appropriate experience
7. Assign an internal point person to lead the project
8. Don’t spend months on the implementation
9. Ensure your department is properly trained
10.Ensure your department is properly supported
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Robotic process automation tools
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Robotic process automation
More time can be spent consuming &
analyzing data
Increased employee satisfaction &
retention
Maintain data &document security
Improve quality ofwork product
Increaseprofits through
data efficiencies
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Project based phases
PHASE IProject Initiation
PHASE IISystems Design
PHASE IIIDevelopment
PHASE IVImplementation
PHASE VFollow-up
Information gathering• Evaluate present
system through interviews and brainstorming sessions.
• Document process and data flow.
• Identify and document problem areas and concerns.
• Create project summary memo.
• Prepare ROI support.
Design overview document noting summary level understanding and process flow of proposed solution.
Create specs/ requirements document considering the following:• Proof of Concept
(POC)• Technology• Resources• Testing• Deployment
Create database to host all data needed for the solution.
Create data source connections.
Identify audit/ transaction logs that can be generated.
Obtain any libraries and/or components needed for the solution.
Create code. Test/debug code in
sandbox environment. Confirm deliverable/
results are accurate. Create notifications to
ensure bot runs as expected.
Consider need for additional monitoring.
Ensure formatting/ documentation of code is appropriate.
Set up meeting with client IT team to discuss deployment.
Deploy in test environment.
Test implementation. Reconfigure/retest. Review security/
privacy/access. Deploy in production
environment. Create training
documentation. Conduct training
sessions with users.
Summarize ROI achieved.
Post-implementation meeting and assessment.
Identify additional areas for RPA based on initial successes.
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Tax provision footnote bot
3 reports are run from OneSource
Template is configured specifically for client data
Footnotes are created and updated
Final draft of statements is automatically generated
Original process to update footnotes: 3-5 hoursNew process: 10 minutes
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Address cleansing bot
Sales data is obtained from multiple systems/clients/formats
City/State/Zip Code combinations are often incorrect or misspelled
Chicago Hieghts, IL 60411should beChicago Heights, IL 60411
Software robot reviews the address combination and updates the misspelling automatically
The cleaned file with corrected address combination is exported for review and processing
Original process to update footnotes: 3-5 hoursNew process: 30 minutes
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Multi-location system bot
John SmithFinancial Reporting DeveloperLobster Roll Inc.Franchise Restaurants
Each morning I begin by collecting the franchisees’ sales data…
Securely Connect to a store’s server
Location: AZ021
Export yesterday’s sales and inventory to CSV
Import & merge withhistorical data
Access DB
Now I can begin to analyze the data and email to the other departments
Original process: 5 and 10 minutes per storeNew process: runs overnight in the background = no manual effort
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Contract review
Convert Analyze Report
BULK FILE LOCATION
UPLOAD PORTAL
REPORTING & ANALYTICS
ANALYSIS INCLUDES:• Pre-defined Search Terms and
Categorizations• Identify Structured Data (tables)
BDO DATA ANALYTICS ROBOTICS DOCUMENT
ANALYTICS
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Robotic process automation CLIENT SUCCESS STORIES
ABOUT THE CLIENT
ENGAGEMENT BACKGROUND & CHALLENGES
CLIENT NEEDS CLIENT IMPACT
FRANCHISE A franchisor of laundromat facilities had multiple locations, each with a different instance of a point of sale system. They needed to pull data from each system on a daily basis, aggregate it, and report on it in real time. Their current process required manual logging into each system, running individual reports, and combining each for additional reporting to management. The process took three to four hours every day. This task would become impossible as they grew from four locations to 200 locations in the next year.
BDO was asked to develop an automated solution that could pull reports from each location and aggregate the data in one place for accurate and efficient reporting. This process needed to be efficient enough to also be deployed to all new locations as they opened.
Our bot captured the necessary data and was able to run in the background overnight. The bot allowed management to focus on decisions they could now make in real time about the business. It also allowed them to add more locations easily to the process without needing additional resources. This resulted in an estimated savings of $200,000 per year.
MANUFACTURER Our client recognized that the calculation for determining qualification for a specific job tax credit was extremely tedious (100+ hours) due to extensive analysis of new hire/termination activity and manual data entry using spreadsheets.
BDO was tasked with creating an error-free and efficient model to automate the calculation of the credit.
Our automated solution takes in payroll and HR data and is able to quickly create a summary of job tax credit opportunities for the client. This solution reduced the client’s manual effort in some cases from hundreds of hours to mere minutes. This resulted in a savings of $25,000 per analysis.
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Robotic process automation CLIENT SUCCESS STORIES
ABOUT THE CLIENT
ENGAGEMENT BACKGROUND & CHALLENGES
CLIENT NEEDS CLIENT IMPACT
RETAIL A retail client was filing returns in multiple states. As part of their process, they submitted address information to their sales tax return software. However, if the address was invalid (incorrect spelling, wrong zip code/city/state match), then the entire submission was marked as an error by the software. The client’s team would then spend hours reviewing the addresses in order to identify the error so that the submission could be updated. If there was more than one inaccuracy, the team would potentially have to resubmit several times.
BDO was engaged to provide an automated solution that could validate addresses and cut down on the time-consuming work of address verification.
Our customized and automated solution was able to take the addresses and automatically review and fix the incorrect ones, returning a clean file with a log of what was updated. The automated solution would then resubmit on behalf of the team to the sales tax return tool. This reduced the time spent on each review to only a few minutes. The client experienced an estimated savings of $20,000 per year.
MEDICAL EQUIPMENT MANUFACTURING
BDO was tasked with developing an automated solution that could reduce the amount of time it took to prepare presentation material for a monthly update to their CFO.Information for their report was being pulled from multiple sources and involved a large amount of manual data entry. A major issue occurred when the numbers changed last minute and they had to quickly recreate the presentation.
The client needed BDO to develop an automated solution to remove excessive manual work, specifically a solution that could recreate presentation slides quickly and at the last minute.
Our automated solution saved the team 15 hours every quarter, while ensuring accuracy.It also allowed them to not only provide the update to the CFO before the quarterly deadline, but also to update it quickly if numbers changed at the last minute. Because all of the data was now being pulled together in a database, they were also able to add value to their current update by analyzing trends over time, hence creating a more insightful analysis to the CFO. This resulted in an estimated savings of $7,500 per year.
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Getting started with artificial intelligence and analytics
Assess Status Get Educated
Brainstorm Governance, Employee
Capabilities, IT Infrastructure
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Data analytics tools
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Mindbridge Ai Auditor – Fraud Detection
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Computer vision
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Sponsorship exposure analysis
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Tax disruption by AI
Forecasting Virtual Support
Pattern Identification
and Classification
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QUESTIONS?
THANK YOU!
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Presenters
MICHAEL WILLIAMS
National Practice Leader, Income Provision (ASC 740)
Services & Tax Partner
More than 25 years experience of broad corporate tax experience in various industries
Extensive federal, state, and international corporate tax experience encompassing tax reporting/ASC 740, tax compliance, tax planning, and tax operations.
Works with companies ranging in size from large, multi-billion dollar, publicly traded companies to emerging market/growth companies
Responsibility for engagements involving ASC 740, Sec. 382, R&D tax credit, transfer pricing, intellectual property planning, M&A, global structuring, etc.
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Presenters
KIRSTIE TIERNAN
National Leader, Data Analytics &
Automation
Oversees data analytics, predictive modeling, and automation
More than 15 years of experience
Expertise includes big data, business intelligence, technology advisory, risk management, robotic process automation, and more
Assist clients with implementation of leading edge technology solutions that prioritize process improvement and efficiency
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Presenters
BARBARA TORZEWSKI
National Leader, Tax Transformation
Services
Over 16 years corporate tax accounting experience, including SEC Corporations
Certified implementer of ONESOURCE™ Tax Provision, Workflow Manager
Broad base of tax, accounting and tax automation experience
Emphasis on ASC 740 Accounting for Income Taxes, management of all corporate tax compliance filings, ONESOURCE™ Tax Provision (Taxstream), ASC740-10 (FIN48) Uncertain Tax Positions and tax department process design and improvement including tax analytics services
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