JOB DESCRIPTION Job Title: Compressed Air Specialist Reports To: Service Manager FLSA Status: Non Exempt Department: Service Division: Service Location: Varies DESCRIPTION: The Compressed Air Specialist is responsible for the diagnosis and repair of compressors and compressor parts. KEY RESPONSIBILITIES: (includes the following and other duties that may be assigned Attend require vendor training and company sponsored classes Maintain truck stock inventory- repair parts, related records concerning time, labor, material and logs of tasks performed. Prepare service tickets for all work performed Assist inside sales or sales by identifying and reporting sales leads Assist with training less experienced personnel Maintain vehicle inside and out in a clean manner Drive in a manner that adheres to Tate’s Fleet Safety program Submit Technician leads as applicable Troubleshoot and repair industrial compressor equipment at various customer locations Perform and sell preventative maintenance agreements on customer machines
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tate.com · Web viewPerform Compressor piping installation and basic electrical terminations Conduct warranty repairs for Manufacturer’s represented Interface with the customer
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JOB DESCRIPTION
Job Title: Compressed Air SpecialistReports To: Service ManagerFLSA Status: Non ExemptDepartment: ServiceDivision: ServiceLocation: Varies
DESCRIPTION: The Compressed Air Specialist is responsible for the diagnosis and repair of compressors and compressor parts.
KEY RESPONSIBILITIES: (includes the following and other duties that may be assigned
Attend require vendor training and company sponsored classes
Maintain truck stock inventory- repair parts, related records concerning time, labor, material and logs of tasks performed.
Prepare service tickets for all work performed
Assist inside sales or sales by identifying and reporting sales leads
Assist with training less experienced personnel
Maintain vehicle inside and out in a clean manner
Drive in a manner that adheres to Tate’s Fleet Safety program
Submit Technician leads as applicable
Troubleshoot and repair industrial compressor equipment at various customer locations
Perform and sell preventative maintenance agreements on customer machines
Perform Compressor piping installation and basic electrical terminations
Conduct warranty repairs for Manufacturer’s represented
Interface with the customer to understand the overall objectives’, requirements and needs.
Serve as a point of escalation for issues or activities that a customer may encounter during product or service utilization
CHARACTERISTICS REQUIRED
CUSTOMER FOCUS: A passion for customer satisfaction.
SELF MANAGEMENT: Prioritize and complete tasks, delivering desired outcomes within allotted time frames. Initiate and sustain momentum without external stimulation.
RESULTS ORIENTED: Identify actions necessary to complete tasks and obtain results. Achieve goals regardless of obstacles or circumstances and solve problems.
TEAM PLAYER: Cooperate with others to achieve individual and common goals. Interact with others in a positive way.
ACCOUNTABILITY: Answerable for personal actions and results as well as those of others under direct supervision.
PLANNING AND ORGANIZATION: Establish and implement processes and best practices that achieve desired results. (Tate Four Box Strategy for example)
PERSONAL DEVELOPMENT: Learn and implement new ideas, methods and technology.
INTEGRITY: Honest and conducts self with highest degree of integrity at all times.
EDUCATION, KNOWLEDGE, SKILLSTwo years or more of experience with compressed air equipment, ancillary equipment and systems is required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and equipment drawings (IS, P&ID and wiring).
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Basic computer operation including email and App based program is required.
The employee must be able to list and or move up to 75 pounds on a regular basis
Ability to teach and lead others is necessary. Technical knowledge of mechanical products is desirable. Mechanical aptitude and ability to learn is required.
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Acknowledged, reviewed and received by: ____________________________________________
_____________________________________ ____________________Printed Name Date