Targeting future financial challenges through modern online tools Head of Online Channel Evolution Business Geoffroy de Visscher Brussels, 31th of May 2017
Targeting future financial challenges through modern online tools
Head of Online Channel Evolution Business
Geoffroy de Visscher
Brussels, 31th of May 2017
The world is getting digital…
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76 % of Belgian citizens made
online purchases in 2016, for a total
amount of 9 billion euros
Source: BeCommerce Report 2016
In 2016, e-commerce grew by 13,4% in Belgium (highest growth rate in Europe)
50 % of Belgian seniors made an
online purchase in 2016
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25 % of the Belgians use their
smartphone for online purchases
It is time to adapt!
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9 Source: http://www.didiy.eu/blogs/digital-artisans-reshaping-craftmens-work-through-digital-do-it-yourself
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Are YOU ready for the “Digital disruption” in your domain of activities?
ING also has to adapt
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ING is serving Business clients digitally for a long time
Business’Bank Telelink@IsabelING Smart
Banking for
Tablet
ING Smart
Banking for
smartphone
Payments
Admini-stration
Beyond Banking
Reporting
Payments
Admini-stration
Beyond Banking
Reporting
• For iOS and Android• For smartphone and tablet• For private (Home’Bank) and Business (Business’Bank) needs• Main functionalities
• Account and transaction overview• SEPA payments• Second signature for payments
ING Smart Banking app
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ING Smart Banking app: 2nd signature
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• What’s that ?Payment files generated via an ERP can be uploaded and signed at once in Business’Bank easy for large number of transactions
• Technical aspects• Supported formats: SEPA XML (S-ECT, M-ECT,
SEPA Direct Debit)• Maximum size: 10 Mb• One signature is required per envelop (Might
require some adaptations in the way XML files are build…)
• Possibility to differentiate encoding from signature
• Sign by 2 is possible• Channels limits are not applicable (but
mandates are respected of course)• 2 steps: upload, then sign.
• Tip:• Excel to XML convertor – free of charge!
Upload of payment files
TIP: Excel to XML convertor
• Free of charge!
• Up to 50 payments with one single signature
• Very easy to use
Download it on:
http://www.ing.be/xmlcreation
Payments
Admini-stration
Beyond Banking
Reporting
Mandates management
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Contracting & activation
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Payments
Admini-stration
Beyond Banking
Reporting
• Available for all clients • Activation via Business’Bank or Telelink Online (Signing powers are required)• Request, download & duplicate's (Real time treatment (up to 10.000 transactions))• Free of charge
e-statements
File based reporting - CODA files
• What’s that ?Transactions are compiled in a standard format, allowing automatic reading and reconciliation by an accounting software easy for large number of transactions
• Technical aspects• Required: Premium option• Must first be activated in Business’Bank• Select the frequency (daily, weekly, monthly)• One file per account or consolidated• CODA files remain available for 1 month
Payments
Admini-stration
Beyond Banking
Reporting
Your invoices 100% online
• Create offers and invoices• Sending invoices (PDF via e-
mail or letter)• Easy management and
follow-up of your invoices• Share invoicing data with your
accountant• Possibility to finance invoices
Request your free trial access : www.ing.be/invoicesolutions
ING Invoice solutions
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Where and when you want!
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ING VIPServices
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Before an on arrival• Account, rental guarantee & home insurance, debit
and credit cards are ready on arrival
During the stay in Belgium• Direct debits & automatic transfers• International Internet Banking (PC, Tablet, Smart’Phone)• Car financing and insurance• Free International Tax check + optimal financial services• Free home purchase assistance• Free pension check• Free insurance check: are you properly insured?
Before an on return• Which services can you keep, which have to be stopped• International Mobility checklist• Free International Tax check + arbitrage of financial services?• Non-resident financial services
ING VIP Expat financial Services(3)
ING local branchMake an appointment via www.ing.be
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ING Expat Contact CentreOpen from 8:00 to 22:00 on weekdays + 9:00 to 17:00 on Saturdays
EN: +32 2 464 66 64 FR: 32 2 464 66 62
DE: +32 2 464 66 63 NL: 32 2 464 66 61
ING Expat ManagersRudy Scheepmans, Brussels Dave Deruytter, National
ING Expat and Non resident Services
www.ing.be/expat ing expatmailto:[email protected]
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Coming to work in a country with 200 days of rain is your choice
We will do our utmostto guide you financially.
Call us on +32 2 464 66 64 or surf to ing.be/expat
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Coming to work in a country with 200 days of rain is your choice
Thank you
Thank you
feel free to ask your questions